10* All round ! Decided to update the kitchen with just cupboard doors but the project got a bit bigger by updating the worktops too. Wasn't sure what to go for but as the new cupboard fronts were... See more
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Review summary
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A good price, easy to arrange a delivery day with good communication on the time. The guys were very helpful considering the worktops are heavy. Would use the company again.
Wide range of worktops at fair prices. My order was processed and delivered promptly and the two man delivery crew placed the worktops exactly where we asked.
Very helpful and friendly with pre-order advice. Then the order arrived quickly and when advised it would. Prices were rthe best I could find No problems at all - I can very happily recommend th... See more
Company details
- #46 of 137 best companies in Kitchen supply shop
Written by the company
kitchen worktops online is the UK;s No.1 kitchen worksurface online store supplying nationwide in a variety of styles, colours and materials.
Contact info
2 Shenstone Drive, IP1 6NT, IPSWICH, United Kingdom
- 01473 748312
- sales@kitchenworktopsonline.co.uk
- www.kitchenworktopsonline.co.uk
4.8
Excellent
642 reviews
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Very helpful and pleasant
Very helpful and pleasant. Worktops arrived on the day. Just waiting for the rolls of edging.
31 October 2023
Delivered within timeframe and in good…
Delivered within timeframe and in good condition
31 October 2023
CANE & ABLE
The worktop order. Delivered within three days, despite a product specification change by me, the day after placement of original order.
Order line staff very helpful, delivery communication staff very helpful, transport delivery staff very helpful, what more do you need.
30 October 2023
Visited the showroom in Ipswich
Visited the showroom in Ipswich, staff were helpful, informative and delivery arrived as promised
30 October 2023
Made up delivery dates
Ordered on Thursday 12th October. Was told on the website, and then it reconfirmed in my confirmation email, that it would be take 5-7 working days to deliver. I times this perfectly as I was ordering 2 x 4m worktops, so didn't want them in my house for too long before they were getting fitted. Got rang on Monday 16th from the delivery company saying they hadn't recieved the worktop's yet, so obviously they can't deliver them yet. Said they would update me in a few days. Now Thursday 19th, still no contact from either the delivery company or kitchen worktops online. I ring kitchen worktops online directly, and I'm told that they're still not dispatched. I'm then told he was going to go and find out what was going on, and then ring me back. Of course, no call back happened. Rang yet again on Monday 23rd, the day that my kitchen fitter was coming, to hopefully get the worktops delivered. To my amazement, kitchen worktop online's tell me that they're not even dispatched, on the 7th working day after I ordered them. Naturally, I cancelled the order and they fully refunded me. So I can't comment on the product as I never got it, but be very careful if you're ordering for specific dates as the dates they provide on their website are not accurate.
12 October 2023
Rebecca was very helpful and once they…
Rebecca was very helpful and once they realised we lived in the Scottish highlands they went out of the way to get it delivered as close to us as they could which was appreciated as the other companies had a surcharge of £500 for delivery even although we are mainland Britain and once we confirmed an address it was delivered in 5 days excellent service
24 October 2023
Extremely accommodating !!
Extremely accommodating !!! Would highly recommend using this company,
11 October 2023
Extremely helpful in-store
Extremely helpful in-store, great quality product, personal delivery service would highly recommend.
5 September 2023
Unprompted review
Efficiently handled
Efficiently handled, advised of 2 hour delivery slot day before and driver rang 20 minutes before arrival to advise he was on his way.
21 September 2023
Helpful and friendly
I called them 1st and very helpful and professional. Delivery was on time and very pleased with my worktops. Will definitely use them again very good quality.
11 September 2023
Two men arrived instead of the one…
Two men arrived instead of the one which was stated in my text. They put the worktop where I wanted it without me having to do any lifting.
9 September 2023
fast service
6 September 2023
Website easy to use and informative
Website easy to use and informative. The worktops arrived very quickly and well within the timeframe. They are good quality and arrived undamaged. the delivery team were extremely helpful and placed the tops safely in my garage. Highly recommended
7 September 2023
very good service
28 August 2023
Inappropriate packaging
The worktop is very nice and we are pleased, but it was wrapped in a thin plastic sheet, that got damaged while unloading. Please improve packaging.
6 September 2023
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