Kitchen Worktops Online Reviews 

645
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally wide range of top quality worktops available online at very fair and competitive market prices. People also deeply appreciate the extremely helpful staff members who provide professional guidance and ensure an entirely smooth purchasing process from start to finish. Additionally, buyers are very pleased with the fast, highly reliable delivery service handled professionally by polite crews. However, some people mentioned occasional inconveniences, noting specific situations involving delayed arrivals, minor edge damages on worktops, or temporary storage challenges when installation was not immediate.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and professional... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with their new items.... See more

Quality

Reviewers express high satisfaction and appreciation regarding product quality. Consumers consistently note... See more

Price

Users describe positive interactions with price, highlighting competitive and fair pricing across a wide... See more

Service

Clients share positive opinions on service, highlighting easy ordering and competitive prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10* All round ! Decided to update the kitchen with just cupboard doors but the project got a bit bigger by updating the worktops too. Wasn't sure what to go for but as the new cupboard fronts were... See more

Rated 5 out of 5 stars

Wide range of worktops at fair prices. My order was processed and delivered promptly and the two man delivery crew placed the worktops exactly where we asked.

Rated 5 out of 5 stars

A good price, easy to arrange a delivery day with good communication on the time. The guys were very helpful considering the worktops are heavy. Would use the company again.

Rated 5 out of 5 stars

Very helpful and friendly with pre-order advice. Then the order arrived quickly and when advised it would. Prices were rthe best I could find No problems at all - I can very happily recommend th... See more


Company details

  1. #45 of 135 best companies in Kitchen supply shop

Written by the company

kitchen worktops online is the UK;s No.1 kitchen worksurface online store supplying nationwide in a variety of styles, colours and materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

645 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(645)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simon Kent…

Work tops are of a good quality and were delivered without fuss. When telephoning they are very helpful and professional.

5 July 2024
Rated 1 out of 5 stars

What a letdown!

Good products easy to order. After discussing where we would like goods to be placed and if this would be possible, which we were assured would be we had the two most unhelpful delivery guys possible to get. They had no intention of being helpful from the start..

16 July 2024
Unprompted review
Rated 5 out of 5 stars

After ordering some samples we chose…

After ordering some samples we chose the worktops we liked and ordered them . They arrived within 7 days which suited us and the delivery was easy and on time . The driver unloaded the worktops and helped us carry them and position them on some trestles in our garage.

17 June 2024
Rated 5 out of 5 stars

The team in the showroom

The team in the showroom, were very helpful, polite, and were able to help this DIY kitchen fitter.
The delivery was also quick, and efficient, and I wouldn't think twice about using them again.
Thank you

28 May 2024
Rated 5 out of 5 stars

Happy first timers!

Website clear and easy to use.
Information following placement of order told us all we needed to know.
Kept up to date and delivery was on time, with pleasant chaps and no fuss.
Hadn’t used you before, but on this experience, would recommend.

26 May 2024
Rated 5 out of 5 stars

WELL DONE!

Large weight in these goods. Delivered well and in good condition. Updated satisfactorily on delivery times.
No complaints whatsoever.

8 May 2024
Rated 5 out of 5 stars

Laminate Worktop

The order was placed on Thursday and it arrived the following Tuesday after the bank holiday. The laminate surface is good quality and perfect for our utility room.

1 May 2024
Rated 4 out of 5 stars

Seems to be the same as you would buy from shop

I haven’t had mine fitted yet so I can only comment up to the point of delivery. Appears to be exactly the same as product I’ve seen at trade suppliers and DIY stores. Bought 4m for half the price that the 3m would have cost me (from shops/suppliers) - also now don’t have to worry about joins in the worktop as most suppliers don’t do above 3m and I needed just over 3m 🙄 The delivery was a bit steep (nearly £70 I think to Scotland) but again still considerably cheaper overall. Would be better if the delivery price was clearer beforehand as it’s only seemed to be available once you get to payment options. Wouldn’t have put me off just would have been good to know. Delivered within a few days - I think I was kept up to date by either text or email (I’ve had a lot delivered recently) but had no need to contact company for updates.
I was concerned buying online as I expected some kind of drama but so far very straightforward!

2 May 2024

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