Kit Keeper Reviews 

I stored 3 boxes with Kit Keeper and then I needed them to be delivered to Slovakia. There were no problems along the way, everything went as expected. Storage was for very affordable price, international shipping little pricy, but they also did the required inventory so it was worth it. Definitely the easiest way to get my stuff back.

The provided service was not as expected. I sent three large packages from the University of York in the UK on 2nd September to Madrid. They never arrived to Madrid, and I had to get them back from York on November. This is because they were sent twice to Madrid, and for no clear reason they could not arrive to my home. The only plausible way to get my stuff back was to take a plane from Madrid to York because somehow it was not possible to obtain my packages.

On the positive side, I have to say that the content of the packages was in good conditions.

As a summary, despite their good intentions, they could not achieve what they assured: to send the packages from York (UK), to Madrid (Spain)

KitKeeper literally arrive at your doorstep (having already sent boxes for you to pack your belongings) and collect everything. They also drop everything off at a pre-set time, with nothing damaged or opened.

Excellent and quick response from KIT KEEPERS!
Since last Trinity term, they keep improving their services and that makes one trust the company.

As an international student, I have always stressed about where to store my luggage over holidays, but no longer! Not with KitKeeper!

I had such a seamless experience, with the company dropping off boxes exactly when they said they would and picking them up. Throughout my experience, customer service was great, with Oksana being a truly helpful hand throughout.

I would 100% recommend this service, as it truly is the best storage service I have ever come across. 5/5 for sure.

Amazing service! Was a bit worried because the company's not very well-known with my friends but so glad I took a chance. Wonderful communication throughout the whole process, made me feel safe about my stuff. All boxes and suitcase were all returned to me un-damaged and no surprise/hidden fees!

It was good experience from the pickup to the delivery. Especially the delivery since my flat was on the top floor but the delivery guy got all the boxes to the top without a lift. Although I would like to point out that kit keeper gave me some difficulty during the payments since some of the payments didn't go through or didn't update but that was also resolved with the help of the staff.

Got everything picked up, stored, and delivered as required. Quick responses to any queries via email and phone as well.

This was a great way to store my things especially as a student. They had amazing services, everyone is so helpful and understanding. And issues with delivery were communicated and were sorted out quickly with no hassle. Would definitely be using their services again.

Everything worked out very well. The collection was delayed because of some accident on the road but the staff was very helpful, calling to let me know about the issue. Other than that, everyone was very nice and efficient.

The customer service is great, any issue or doubt the service channels are always available and respond quickly.

Really good customer service! Definitely recommend.

Very pleased with the service, the customer service is impeccable as they reply and help you sort out issues promptly. Oksana was most helpful. I did have an issue where there was miscommunication and I was charged for one extra suitcase. However, once I brought it to their attention it was immediately resolving and I was given a refund followed with thorough explanations to prevent confusions. The only issue is that they do not deliver the storage items to your room and that is why I was slightly inconvenienced. Despite this I would definitely employ their services again as an international student due to the great customer that puts you at ease.

At first, it was a little bit difficult for me to understand why I was also ordering boxes from their website when I was looking to store away my stuff for the summer. However, their FAQ page was very helpful and when DPD failed to deliver those boxes, they were very communicative on alternative ways for me to store. Lastly, because of an unexpected bank holiday, they also very helpfully communicated that it would be the next day for my stuff to be delivered. All in all, just very helpful, easy, and communicative each step of the way.

The processes went well smoothly. The pick up and delivery were very fast and easy. Always came earlier than the expected time:) When I got questions they always responded quickly. All my boxes are back without damage or lost. It’s a great experience!

A brilliant service. They kept me very up to date with when the boxes were being picked up and delivered. They were also extremely easy to contact and quick to reply to emails and pick up calls. They were also extremely accommodating when I missed the delivery and were extremely helpful in sending the boxes back that day. Will definitely use them again! Patrick was especially helpful and understanding on the phone.

Really straightforward process. The company is really great at keeping you informed throughout. Ben who delivered my boxes was particularly helpful.

I had a good experience with Kit Keeper. I initially used 3 boxes but ended up having to use another 2 boxes on the collection day itself. Ben, the friendly and energetic driver, was swift to collect and move the boxes for me. He came back two hours later to collect the new boxes. Laura was also very helpful and efficient in editing my booking to account for the new boxes. Both of them deserve praise and tips. (Hope you see this, Mike :D)

Person who collected was Ben. He was very cheerful, helpful, and even came earlier than expected! Brilliant!

I had a smooth process and the staff were really helpful.