Love Kiva! Have loved this platform and community ever since I received a Kiva gift card for Christmas more than a decade ago. I immediately put that gift to use on the platform and fell in love with... See more
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See what reviewers are saying
It is heartwarming to be able to support others around the world who are building their lives. I sense the equality in the human spirit. It is also humbling to realise that any complaint I have about... See more
I found Kiva 15 or so years ago, i was looking for a way to assist motivated people who had no access to other funding sources. Kiva is excellent at this. Most weeks I make one $25 loan, the c... See more
Kiva is an incredible platform for microlending. Helping people to be self-sustaining through economic opportunity is one of the best gifts you can give. I lend regularly and donate to Kiva to help th... See more
Company details
Written by the company
Kiva enables you to loan to small businesses in developing countries.
Contact info
United States
- www.kiva.org
Replied to 100% of negative reviews
Typically replies within 24 hours
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Trustworthy.
Trustworthy.
Been a member for 5 years - and its a good way doing good for other people.
Thank you
Trustworthy
Trustworthy, easy, visible impact.
This is not charity, it is capitalism without the big fish stealing all the profits.
I have been lending through Kiva for…
I have been lending through Kiva for years. It's humbling and satisfying to make a loan, have it repaid, and loan to another...
Kiva tells me about the individual…
Kiva tells me about the individual women I’m helping, and only a small donation can make a big difference.
Always trustworthy = Kiva
I've loaned through Kiva for 7 or 8 years in a diverse cross-section of areas from education to agriculture and retail help for borrowers. Kiva has no-nonsense profiles of borrowers and keeps me advised of loan progress and even the rare default. I can't think of a better way than micro-loans to those in need when done on a one-to-one basis through Kiva. Great job, Kiva!
With Kiva I can choose the recipient of…
With Kiva I can choose the recipient of my loan. This gives me the chance to support causes I believe in.
Kiva Is Actively Stealing From Me
This is about an unresolved ongoing theft by KIVA, and this is my best effort to caution you to choose another platform if you have a heart for supporting small business.
My investment was repaid super early, but I received no notification from Kiva that my money was back in my account, so naturally it sat there until it past the point which Kiva defines in their user agreement that allows them to "reinvest" however they choose. Not only did they use my money to support projects that did not deserve funding just so they could harvest 12% from each investment, but they also split the investments up into so many fractions that I couldn't simply wait for the repayment to withdraw a lump sum again. It was a strategic effort designed to make me abandon all hope of getting my money back so they could continue to reinvest, collect 12% each time, and profit from high interest on the back end.
They are robbing you (and small businesses in need).
Truly, I would have been okay if the projects they picked were ambitious and trying to achieve something good, but it was just a money grab for Kiva. They didn't even send me an email saying "Hey, we just re-invested in these projects for you, thought you might like to know."
Their communication is non-existent
When I eventually found out, I tried working with their customer service, but the whole experience was designed to wear me out, and it did. It was a rude nightmare and there was no resolution and one of the higher up employees that got involved even told me that I was better off forgetting about the money because there was nothing they could do.
Meanwhile, Kiva continues to profit from my money, taking interest while it is locked away and untouchable. It's been years and the best I can do is withdraw a couple bucks every once in a while just on principle (because it is not worth my time and energy) but I don't want them to continue using my money.
Stay away from this awful wolf-in-sheeps-clothing for-profit company

Reply from Kiva
Well run and good way to help people in…
Well run and good way to help people in other countries! I've been lending since 2021 and rarily do loans not get paid back. I keep re-lending the balance that is paid back and adding some new funds each year. It's rewarding and the dashboard makes it easy to see who you are helping.
Positive global impact to people
Kiva has positive global impact and gives the opportunity to support entrepreneurs in developing regions.
Partnering for Opportunity
In a big world with many problems, Kiva has found a way to help, in a significant way, those who need a path to improve their lives, their families’ lives, and their community. These are people with a plan, likely a small business, a farm, or perhaps a craftsman, an artist in embroidered clothing, who just need what every other business has — access to funding and information on best practices. In partnership with other small lenders, borrowers who have no access to a banking system, now have the opportunity to run their business in a more efficient, modern way.
The website makes it easy to search loans in different ways, such as by region or country, by type of business or project, by women or men or refugees. The reward is becoming a part of their real-world story and celebrating their successes. Very rarely, problems of the larger world interfere with repayment, and Kiva steps in to try to help, but it’s not possible. It makes me grateful for my own good fortune and glad to have tried to help someone whose only insurmountable difficulty was outside their control.
I love what I call my Kiva family, those I have helped, and it’s made me more aware of how precarious life is for so many.
The best microlending site I know.
I've been active for several years on Kiva now, it's great to see the investment working directly at organisations who need it and being able to select regions and topics myself feels way more effective than any other help I can provide.
Kiva is a good thing and bright light…
Kiva is a good thing and bright light in a troubled world. It gives me insight into the lives of others and a way to make a positive difference in their lives.
An Easy and Effective Group Effort to Help Others with a Small Amount of Money.
I have been lending to Kiva borrowers for many years. It is a simple, straightforward program of lending a small amount of money, being paid back and then lending that same money again, over and over. I have never had a bad experience with Kiva and they offer excellent customer service. I have many choices of borrowers from all over the world and am provided with information about how the loan will be used. I have made loans for medical treatment, equipment for a small business, supplies for improving housing and sanitation and more! Most recently I loaned a small amount, along with other lenders, for tuition for medical school for a young student from a small village in Georgia. Multiple lenders like me made the large loan possible. It's an effective model of a group effort to help others and has lasting results for the borrower.
A great way to help someone improve…
A great way to help someone improve their lot. The process of lending and repayment is simple. In my opinion Kiva exemplifies what we all thought and hoped the internet would do.
A wonderful way to support real people...
A wonderful way to support people doing real things, individuals not corporations... Well-managed, with no agenda, and a good non-delinquency on your $$$$ lent
It is great to easily support and…
It is great to easily support and micro-finance disadvantaged communities and individuals to succeed in securing a loan for a better future or business opportunity.
Kiva provides an easy way to help those who need it
Kiva provides an easy way to help people fulfill their dreams by loaning money to them. As such, it is not a charity but rather an organization that makes micro loans, most of which are paid back in full. You can truly impact people lives for the better in ways that would otherwise be impossible. And you can loan your funds over and over as you are repaid by those to whom you have loaned money.
Helping entrepreneurs
Kiva makes me feel that I am helping people who wanted to help themselves, entrepreneurs who needed a little boost.
It is great to make a loan that helps a…
It is great to make a loan that helps a whole community and once it is repaid, to relend it
Helping others help the world and environment
Been making loans to recipients thru Kiva for many years. So happy to help. I have very little money to lend, but I find it incredibly rewarding to help women in various countries who want loans for enabling them in my areas of interest. I’ve occasionally given the gift of letting someone else in my family pick a loan candidate and provide part of a loan in their own name. They get the payback and can re loan to one or more applicants in future.
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