Your staff are welcoming, reliable and have a broad base of knowledge. Their advice is clear and service is prompt. There is reasonable continuity of staff. I enjoy my contact with them. Brian Coope... See more
Company replied
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Completely brilliant! I think the highest recommendation anyone can make is the statement "Will use them again " ... and I definitely will I contacted them to deal with a Capital Gains Tax i... See more
Company replied
I had my tax return filed with Klarity, and I had some foreign income from different sources which made my case a bit difficult. Thanks to Klarity I could speak with senior tax advisors and sharing th... See more
Company replied
Klarity Tax has been doing my Tax Returns for several years now, and I could not be more satisfied with their help. Very easy to deal with, always helpful and patient with my queries. For anyone look... See more
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Company details
- #21 of 36 best companies in Tax advisor
Written by the company
Providing you with innovative and clear approaches for your personal tax advice & help . All the necessary compliance requirements linked with effective tax planning to ensure the wealth you create remains with you and your family. Our experienced tax advisors offer a proactive approach to tax accountancy to help you effectively manage all your tax affairs. We provide specialised tax return services to more than 2,500 clients throughout the UK and worldwide enabling them too efficiently manage their UK tax affairs. You will have access to a professional team who will be able to provide you with one-to-one support no matter where in the world you maybe based, using technology to give you access to them and your account with us.
Contact info
21 Culley Court, Orton Southgate, PE2 6XD, Peterborough, United Kingdom
- 0333 577 2201
- info@klaritytax.com
- www.klaritytax.com
4.8
Excellent
243 reviews
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No fuss efficiency
I've always found the tax advisors handling my affairs to be very responsive and professional, and prepare my return with minimum of fuss.
28 September 2019
Unprompted review
Reply from Klarity Tax
Mr McDonald, Thank you for your kind words. Myself and the team appreciate them and we look forward to serving you into the future.
Kind regards Shaun (MD)
Klarity Tax customer focus
Klarity Tax have work to do to become a customer focused organisation. At present they give the impression that all they are interested in is their own bottom line. Letters are not acknowledged and can take several months to be answered, even then questions are sometimes ignored, especially if they are out of the ordinary. Answers often appear to have been written by a computer, lacking any personal element. In general, Klarity Tax do not deal with customers in a timely or personal way. A rapid response is almost unheard of.
16 April 2019
Unprompted review
Reply from Klarity Tax
Mr Grant
Thank you for providing the additional information regarding your concerns. I hope my investigation/reply into the matter has reassured you and through this process we have put in place additional checks to ensure this does not happen in future to yourself or any of our clients. Once again thank you for sharing your concerns and allowing me the opportunity to put it right. Kind Regards Shaun
Very responsive with excellent customer…
Very responsive with excellent customer service Easy to communicate with, get answers to my questions. Good efficient service.
4 March 2019
Unprompted review
Happy enough,but I would like an…
Happy enough,but I would like an acknowledgement when I send you an email or information you requested. As it happens, I have had to repeat emails since (apparently) you had not received the original..
Asked before for communications from you un-encrypted.
That 's all
25 February 2019
Unprompted review
I was not able to open my tax return to…
I was not able to open my tax return to approve this ahead of its being sent to HMRC as the link never worked, despite my asking for a new password etc. So I am in the dark re this - and was told the statement could not be emailed or posted to me, all of which is unacceptable.
Claudia Bickford-Smith
13 February 2019
Unprompted review
Slow completion of tax return
Slow completion of tax return. E-Mail complaint never dealt with despite chaser e-mail and phone calls.
Very unprofessional response.
22 January 2019
Unprompted review
Reply from Klarity Tax
Thank you for taking my phone call and explaining your concerns. I trust my response and the actions we are putting into place to prevent this in future has helped. I look forward to working with you in the future.
Kind Regards Shaun
The service is good and well executed
The service is good and well executed. From an efficient communications standpoint I would appreciate having an individual allocated to be the main communicant that contacts me. This use to be the case in bygone days (Carl Greenwood ) was my nominated contact at that time.
I realised since that time the organisation has evolved and grown and this may not be possible in todays circumstances.
10 January 2019
Unprompted review
Always helpful and courteous
9 December 2018
Unprompted review
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