Klipsch Reviews 

I’ve been reaching out to Klipsch since May 2021. I received an email on August 3rd saying they were busy but had not forgotten about my issue. Now it’s September and still nothing. Ive never had such awful experience with customer service. As someone who has 5 sets of their products in my home. I find it hard to ever make another purchase with Klipsch. Be aware. Good products but if an issue arises… you’re on you own. They don’t care after they get the money.

I have had enough. One of the world leading companies for sound has just nothing to say to me. Emails have been sent. Faulty ear pods have been sent back, costing a fortune. Still no reply by Morgan. The person who contacted me about the issue. I mean, I live in Namibia. And sound and music is my passion. But, do they reply???? Do respond???? Do they even care????!

This is an absolute crap brand. Within a year i have gone through two systems. Then during this time klipsch stopped sourcing outside warranty/ repairers. Paid top dollar for nothing but problems. Going back to store 2mrw to replace under warranty yet again but this time going to get LG or sony. Done with klipsch the company is crap to deal with and not worth the money or the stress dealing with them. My opinion to anyone looking to buy soundbar etc. Dont buy klipsch

I purchased a new RSB3 sound bar and needed help setting it up. The tech at Klipsch that I spoke to walked me thru all the steps with patience ( I'm 74 ) and had it all set up and integrated with my tv remote in about 10 minutes. And it is fantastic sound !

Called to ask if I could power either the one or the sixes from a portable power station like goal zero yeti or similar. Was on hold for 45 minutes before someone picked up then transferred me to a call center that said I’d get a call soon. I got the call and explained what I needed. The rep was seemingly understanding and said I would definitely hear back that day. One week later and multiple tries to contact again with no luck. I’m now returning or selling all lips here products and will never deal with them again and will continue to give bad reviews and recommend ANY other brand than klipsch. Very disappointing especially since all I wanted was to be able to play music while camping and maybe spread the joy of a decent sounding speaker which in turn might sell more products

I bought a pair of Klipsch F-300 floor speakers 3 months ago, and later one woofer unit inside a speaker was blown.

One month ago, I opened a ticket in klipsch.com; Meanwhile, I called their customer service number every other days for weeks. No one took care of my ticket, and no one answered my calls!!!!

Is Klipsch's warranty a joke?

Now I don't know what to do with my speakers. Throw them away? They costed me $799+tax to purchase!

For the price, should be better. But this company has been around for over 75 years and it seems like the last thing they automated and squeezed to death was customer service. Joke of a company now. Just in it for the money. I used my R51PM with USB to my Windows 10 computer and applied an EQ with VoiceMeeter and it blows the Dynamic EQ out of the water! I guess it was too good cause last night the USB stopped working entirely! I did my research and found nothing of note on Klipsh's support site (so you HAVE to email them and wait) and other people who had the issue just went to another brand. I want to see if I can update the speaker and fix it since there is a port on the back named "service" but I wonder if Klipsch wants me to send it all the way to them for that to happen... fat phuckin' chance. Klipsch will get no more of my time or money. Going for studio monitors next time and I am getting a soundcard with toslink soon so maybe these speakers can work once again before I donate them to a friend (I will warn them of Klipsch's inability to be a decent company after 75 years but I really wish them to go out of business the second I hit submit on this phuckin' review.

Horrible Company!

I placed an order afterhours, and told them I wanted to cancel after hours as well. The next business day they came back and said TOO BAD, and shipped me the item anyway, forced me to ship it back and then stalling 15 days before processing the refund.

Bought the klipcsh 600 and the Subwoofer wont pair. I email them still haven't heard from them. Is there a.way to sue this company for basically stealing peoples money because i am not the only one whit the same problem.

My order was back-ordered. So I asked them t cancel it, yet they didn't and sent it anyway. Now they are charging me for a refund!
I waited on hold for 30mins, I was just 5 sec away when the representative came, but he disconnected the call.

This was the worst customer service I believe I've ever encountered. I purchased a sound bar direct from Klipsch about 1 month ago and it still hasn't shipped. You wait on hold FOREVER to get a support staff to tell you they don't have any answers for you. They tell me the item is out of stock yet I can go to Amazon and purchase this exact model and have it delivered to my home within 2 days. Save your time and money!! If this is the support I receive before even getting my purchase I can't imagine what support I'd get, if any, after I receive my item... assuming I do eventually receive it. Also interesting to note, you can't go on their official website and write a review. It makes one wonder if they took this down because of the bombardment of negative comments and reviews.

Klipsh customer service is a joke. Spend $400 on R-51PM speakers, and the emit terrible static. Called the 800-554-7724 number, was on hold for 64 minutes, the recording stated no one is available, and call back later. Then called the 317 number at 1:30PM, and got a recording stating business hours are 9:00 - 5:00, so call back during business hours... Went on line to address issue, and prompts ask you to fill in your e-mail address, model, and problem - when filling in issue on a required field, prompts of issues are given, and you are directed to sites addressing the issues. you cannot get past this stage to hit the submit button !!!!! Klipsch wants your order, they do not want to service you. I'm returning my purchase to Amazon and buying JBL or other brand. I always viewed Klipsch as a premium brand - man was I wrong..... Klipsch you should be ashamed

Terrible customer servce. Their support department didnt answer my emails.
I had to solve the problem with my speakers myself via The Speaker Exchange, (who are great by the way).
I still haven't heard back from Klipsch. I will certainly not buy Klipsch again, in my experience they do not stand behind their products, they do not offer support to their customers.

Bought two Klipsch The Three (type I) a couple of years ago, although very good looking and presented with a neo-retro design quite flattering and a high build quality, when it comes to software and connections, that is where things start to go awry.

For instance the promise of a seamless wireless audio network never worked correctly or maybe once, in addition we had to acquire a very "cheap" piece of software, DTS Play-Fi, supposedly helping you to get your tabletops stereo systems communicating on a single dedicated network or even just trying to stream from a PC to them, it never worked well at all; definetely when it comes to software, hardware manufacters do not get it most of the time...
Regarding Bluetooth, same problems on and on with the almost impossibility to connect a smartphone to just on tabletop !

I really regreted those acquisitions and should have a gone to big names instead, at least they do deliver quality connectivity !

Having recently purchased Reference Series 820 Floor Standing Speakers, I felt compelled to review Klipsch which continues to provide speakers that are Incredible Bang for the Buck. These are the best performing speakers I've ever listened to and are paired nicely with the 12" Reference powered subwoofer w/ Mono Class D Amp. Since listening to Klipsch Heresy IIIs as a kid I've always loved the sound and the brands iconic name and quality continue to stand the test of time.

Klipsch X11i, superbe headphones, comfy and great sound.
5 stars

Writing this review because I was prompted in a recent order to give a review to a retailer I'd never dealt with before. The transaction was flawless... so arguably a 5 star review. But I only gave them 4 stars because I feel a company needs to go above and beyond for 5 stars. The company I was reviewing simply didn't have a chance to prove themselves a 5 star company (and they might be, I just don't know... )

And then saw the link 'rate other companies' and I thought of some I would rate at 5 stars....

Klipsch was the first to leap to mind.

That right there should say a lot. Not giving 5 stars forced me to reflect on what kind of company should get 5 stars... and that made me think of Klipsch.

I've been buying their products for decades. I've had a few customer service issues with them in that time... and they ALWAYS exceed my expectations. Even after years of this and adjusting my expectations up for this company.

I mean, I'm not even fair to Klipsch... I hold them to a higher standard than most.... and they STILL impress me every time I deal with them.

So as per the text attached to the 5 star selection; "No reservations, I would recommend this company to anyone."

Yep. That's Klipsch. I would recommend these guys to anyone interested in quality audio. These guys have kicked some serious butt for decades... and I can vouch for about 30 years of 'above and beyond' from these guys...

Things might change someday I suppose... Paul Klipsch left this world years ago... and not even sure who owns Klipsch these days... but my most recent purchases imply nothing is slipping with them so far.

So yeah, these guys are a company I recommend without any reservation to anyone looking for good audio.

THIS is a 5 star company in my book.

I bought a pair of klipsch headsets from another shop some months ago, then there was something wrong with them.
An instead of talking with the shop, witch havnt been the best service provider :/ I email klipsch.com
And waooo.. not problem there, I gave them all most no info, and wupti they send me a new pair of headphones 100% free of charge, even though I live in Denmark.
And not only that, they also filled out the right papers to the customs saying they would pay all danish taxes.

Amazing service, would buy more but dont need any more :)

Use them ........ Btw the headphones are the best I ever had.
Thank you klipsch