The Knife Merchant has the specialized equipment you need for breaking and disassembly,all in one place. Wether you are actually in the slaughter or food industry,or you are looking for something more... See more
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EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present)... See more
Company replied
The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slig... See more
I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their... See more
Company details
Written by the company
Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.
Contact info
3203 Regal Dr, 37701, Alcoa, United States
- 800-714-8226
- sales@knifemerchant.com
- www.knifemerchant.com
Hasn’t replied to negative reviews
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Order hasn’t been delivered
Order hasn’t been delivered. It’s almost 2 weeks over the due date. I believe the issue is with Fedex however I’ve sent multiple emails to knife merchant customer service with no reply.
Lovely Experience!
Great Pricing & Selection
Wide array of special kitchen/cooking goods including many hard to get specialty items. KM have held their prices while other stores are inflating to gouge unnecessarily. Price matching, excellent service, chef centric help & advice, free shipping with $50 min.
Had the product I needed
Had the product I needed, Product is good quality as I used the brand I bought for years in the meat industry,
Price was fair and,Shipping was fast.
Great Experience
Great company to do business with. This was my first purchase from Knife Merchant and it won’t be my last. Quality products, great communication and fast delivery. Thank you!
Cut specific steels!
Excellent selection! App could work better with phone screen.
I absolutely love that they specify the #cut of sharpening steels.
The price was great
The price was great, the delivery was quick and the knife is excellent.
My package has not delivered
My package has not delivered. It is over a week late. I have emailed customer service and gotten no response.

Reply from The Knife Merchant, LLC
Good price, & fast shipping!
Hard to beat
Perfect experience as always ,, my go to for hard to find knives at an excellent price.
Easy to order had everything I needed…
Easy to order had everything I needed and shipped right on time and before Christmas!!
Unbelievable quick service right before…
Unbelievable quick service right before the holidays.
I appreciated receiving the item in time
I appreciated receiving the item in time for Christmas. There wasn't much extra time to get my order shipped and it arrived across the US in time with the extra $5 shipping fee.
Would Definitely Recommend
I liked the website design and product assortment. I got exactly what I ordered, and in a short time. Quality products at fair prices. I will be back when my next knife or knife accessory need arises. I would definitely recommend The Knife Merchant to friends and family.
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