The Knife Merchant, LLC Reviews 5,606

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The Knife Merchant has the specialized equipment you need for breaking and disassembly,all in one place. Wether you are actually in the slaughter or food industry,or you are looking for something more... See more

Rated 5 out of 5 stars

EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present)... See more

Company replied

Rated 5 out of 5 stars

The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slig... See more

Rated 5 out of 5 stars

I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their... See more

Company details

  1. Kitchen supply shop
  2. Cutlery Shop
  3. Knife Shop

Written by the company

Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order hasn’t been delivered

Order hasn’t been delivered. It’s almost 2 weeks over the due date. I believe the issue is with Fedex however I’ve sent multiple emails to knife merchant customer service with no reply.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Pricing & Selection

Wide array of special kitchen/cooking goods including many hard to get specialty items. KM have held their prices while other stores are inflating to gouge unnecessarily. Price matching, excellent service, chef centric help & advice, free shipping with $50 min.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Had the product I needed

Had the product I needed, Product is good quality as I used the brand I bought for years in the meat industry,
Price was fair and,Shipping was fast.

19 February 2024
Rated 5 out of 5 stars

Great Experience

Great company to do business with. This was my first purchase from Knife Merchant and it won’t be my last. Quality products, great communication and fast delivery. Thank you!

20 February 2024
Rated 5 out of 5 stars

Cut specific steels!

Excellent selection! App could work better with phone screen.
I absolutely love that they specify the #cut of sharpening steels.

16 February 2024
Rated 1 out of 5 stars

My package has not delivered

My package has not delivered. It is over a week late. I have emailed customer service and gotten no response.

25 January 2024
The Knife Merchant, LLC logo

Reply from The Knife Merchant, LLC

Hello David, I'm very sorry to leave you waiting on a reply! Your email had landed in our spam folders. It appears that your order has now delivered. If you have not received the shipment please let us know.

Rated 5 out of 5 stars

Would Definitely Recommend

I liked the website design and product assortment. I got exactly what I ordered, and in a short time. Quality products at fair prices. I will be back when my next knife or knife accessory need arises. I would definitely recommend The Knife Merchant to friends and family.

17 November 2023

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