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Rated 1 out of 5 stars

I have written to Kooding Customer Service 3 or 4 times asking why their payment methods have changed. I don't recognize the three payments that are available and they are certainly not credit cards b... See more

Rated 1 out of 5 stars

Unfortunately cannot give zero stars. They don’t deserve one star since it doesn’t even seem like the business is even running. Surprising since they update the site and instagram. You pay for the pro... See more

Rated 1 out of 5 stars

Absolutely shocking! As many reviewers here, I wish I'd read about other people's experiences with this company. Order placed in December 2024 still hasn't arrived. No response to my emails. No refund... See more

Rated 1 out of 5 stars

Almost feels like they are scamming you by not sending the item soon enough. We order expedited shipping and paid extra money but the never got anything from them for past three weeks! Not even a repl... See more

Company details

  1. Online marketplace
  2. Bags and luggage shop
  3. Clothing Shop
  4. Cosmetics shop
  5. Fashion accessories shop
  6. Shoe shop

Information provided by various external sources

Our goal at KOODING is to create a community of fashion, beauty, & lifestyle lovers that thrive on discovering new brands & trends from around the globe.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

308 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Trustworthy product.

I have to wear the KF94 mask since I since I am running out my KN95's and surgical masks. However, the items arrived promptly, prices are very fair and items are readily available

11 August 2020
Unprompted review
Rated 4 out of 5 stars

Products are top notch

Products are top notch, nice materials and very comfortable. Doesn't get 5 stars because I've order something that wasn't in stock. If its not in stock I shouldn't be able to order it. Happened twice so far. Other than that, it's been a good overall experience.

11 August 2020
Unprompted review
Rated 4 out of 5 stars

The products are just like the…

The products are just like the pictures. Shipping is slow though

10 August 2020
Unprompted review
KOODING logo

Reply from KOODING

Thank you for your feedback.
We are glad you liked our products. In regards the shipping, please note that your order was shipped in 5 days which was sooner than estimated ship-out date. However, USPS took longer than usual to deliver due to COVID-19 affecting their delivery network.
We hope you enjoy the products.

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality! I was worried to spend so much on one outfit but it was for my wedding rehearsal dinner. It was completely worth the money and sizing was very accurate. So excited to wear my modern hanbok!

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Kooding delivers a wonderful service

Kooding delivers a wonderful service. The articles that you order arrive soon (for Europe, within 5 -10 days) and are of good quality. If an article is out of stock, Kooding is also quick in mentioning this to the buyer and you can choose the refund method yourself. I personally went for the refund in store credit and within a few days it was available on my account for use (store credit is valid for 1 year, which is plenty of time as well). Of course you can also choose a refund on your credit card. Overall I am extremely satisfied with the services Kooding delivers.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!

KOODING is one of my favorite sites to shop on online. So far every product and piece of clothing I have gotten I have loved! It gets here somewhere between 1-3 weeks and has great customer service if something goes wrong. I highly recommend it.

7 August 2020
Unprompted review
Rated 2 out of 5 stars

Sizing and Jewelry Issues

All the sizes ran smaller than usual. The
One Size fits all is rather difficult to discern. I love the styles and quality of the clothes themselves but they are a bit difficult. I know if I was someone who was a little larger none of these clothes would fit me. The jewelry also gave me a negative skin reaction.

7 August 2020
Unprompted review
KOODING logo

Reply from KOODING

Thank you for your feedback.
We understand your size concerns and we are bringing now many designer collection from Korea that has many size variations. We highly suggest browsing the designer collection!
Regarding the jewelry, we would like to learn more about the issue you had. Please contact us at https://www.kooding.com/contact-us and we can look further for you.

Rated 5 out of 5 stars

The only masks that I can trust..

The only masks that I can trust... KF94 masks made in Korea!! Finally I found this masks from Kooding! But it’s too expensive for one time use tho.. I hope they do more sale!

7 August 2020
Unprompted review
Rated 5 out of 5 stars

Fast Shipping

Despite the pandemic, shipping was quick and I was able to get my pieces quickly. The site has a lot of good stuff and it was very trustworthy. ORDER NUMBER: USE7CED8

30 July 2020
Unprompted review
Rated 1 out of 5 stars

My order was delayed and the date…

My order was delayed and the date changed 3 times.

23 July 2020
Unprompted review
KOODING logo

Reply from KOODING

Thank you for your feedback.
According to our record, your order was placed on 5/17 and was shipped the next day on 5/18. Your order was delivered on 5/22. We were not able to identify any delay or change of date during this process. Don't hesitate to contact us https://www.kooding.com/contact-us if you have any other concerns.

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