KPI Recruiting 

understanding and helpful

Great team!

I would like to share my experience with KPI Education for the benefit of others. I registered with the agency in July through a consultant named Casey. Despite having relevant experience in the role I was seeking, I was never contacted with any opportunities.
After following up recently, I was informed that Casey is no longer with the company and that there are currently no roles available for me. Unfortunately, there was no communication from the agency about this change or any updates on my application in the meantime.
I found this lack of follow-up and transparency to be quite unprofessional. I hope this helps others make an informed decision when considering working with this agency.

I had an incredible experience with the support I received during my job search. The communication was exceptional, making the entire process smooth and stress-free. A special shout-out to Keeley C., who was especially helpful and attentive throughout. She went above and beyond to understand my qualifications and career goals, and she arranged an interview with a company that perfectly matches my skills and experience. I highly recommend their services to anyone looking for dedicated support and guidance in their job search.

Holly made my experience at KPI wonderful, she kept in contact with me and answered all my questions and kept me informed with every step that needed to be taken for me to be a successful candidate and what I needed to know going into the job role after receiving the offer!

Great agency, many jobs and the agents are extremely hard working and helpful!

I had a great experience with Abbie Jones. She was incredibly patient with me, consistently answering my many questions. She also efficiently completed the reference for my rental agreement. I am totally happy with her work and would highly recommend her.

Mike Thomas has been extremely helpful throughout the process of finding me my job and has gone out of his way to ensure everything has run smoothly. Thank you!

Worked with KPI for just under a year.

Abbie Jones and Agnes Fung were great to work with, fantastic communicators who sorted any issues out promptly, responded quickly to questions and always went the extra mile.

Strongly recommend KPI as an agency, great and easy to work with.

KPI recruiting is the best of all agencies i have worked with in the UK, they are trustworthy and reliable, with top workers. My experience with some of theirs workers especially Abbie Jones is a very good one.

Absolutely fantastic! I can’t thank Keeley Callan enough for what she did for my sister and me: she was efficient, communicated well, and was very friendly. If you're looking for a new role, she's the person to speak to! Thank you again!

This was my first time using an agency and KPI and especially Abbie Jones made this a very rewarding experience, finding me a position within a couple of days and keeping me updated every step of the way. Highly recommended.

I've had a great experience with KPI Education who helped me to land my role as a SEN teaching assistant - the whole recruitment process was very smooth and prompt. Special thanks to Miranda who has been very supportive throughout the process and always answers any queries promptly.

Fantastic!!
I genuinely can’t thank the team enough—they’ve gone above and beyond every step of the way. From the moment I saw Keeley’s post about an office job, everything moved so quickly and smoothly. Within just 10 days, I was registered and working a full week in my new role!
Esme was fantastic on the phone, making the process feel personal and reassuring. Meg has been incredibly helpful with managing my shifts and guiding me through the app. Their support has made such a difference.
I absolutely love my new job role, and it’s all thanks to the amazing work this team does. You should be so proud of the impact you’re making. Truly outstanding.

At first, my experience with KPI Recruitment in Crewe was very positive. My first temporary job through them was excellent — the company I worked for even wanted to keep me on permanently, but it was simply too expensive to “buy me out” from KPI. My next role was also a good experience; the company appreciated my work and enjoyed having me there, but again, it was only a temporary position.

Unfortunately, my most recent placement with a company called Valentte was where things took a disappointing turn.

I was informed of feedback from Valentte suggesting that I had been unprofessional and had a poor attitude. This came as a complete shock to me, as throughout my time there, I had only received one complaint from a customer — which I believe was entirely false and based on a misrepresentation of what was said. I shared my side of the story with Ellie, my consultant, who was sympathetic and apologised for what had happened.

To make matters worse, on what turned out to be my last day at Valentte — though no one had informed me of this — I was asked to return my fob under the pretense that the company was changing the locks. This was clearly not true and felt like a dishonest way of letting me go. To add insult to injury, they later posted me back a small pencil case and notebook I had left behind — a petty and unnecessary gesture, especially coming from a company that labelled me unprofessional.

Ellie had promised to look for another placement for me and initially mentioned another job. But when I followed up, she seemed to have no idea what I was referring to. Since then, it’s been complete silence from the agency — it’s now been around three weeks without a single update or response.

I am extremely disappointed by how things have been handled and feel completely let down. What started as a promising relationship with KPI Recruitment has ended with poor communication, false promises, and a lack of professionalism from both the agency and the client they placed me with. Based on this experience, I will not be recommending KPI Recruitment to anyone.

Special Thanks to Abbie and Agnes' for the help they provided for joining the B&M warehouse.

Very good experience with this Agency. They offered me a job very quickly. I appreciate your help, Abbie.

I recently applied for a graduate Teaching Assistant position at KPI Educations and was contacted by a recruiter named Andrew Zahorodny. At first, Andrew seemed genuinely interested in my application and gave me a brief overview of the role, including details about the salary and the documents I needed to provide. Everything seemed legitimate at that point.

He then sent me a link to register on one of the company's websites, where I was asked to submit some personal information and sign a few documents. I completed the registration process as requested. However, after that point, communication abruptly stopped. I reached out to Andrew a couple of times via WhatsApp but received no response.

A couple of days later, I called the agency directly and asked to speak with Andrew. I was told he was out of the office and that he’d return my call the next day. It’s now been almost a week, and I haven’t heard anything back from him or the agency.

This sudden silence—especially after submitting personal information—feels suspicious. I'm now questioning the legitimacy of the agency and whether I may have unknowingly shared my information with a scam.

I've never left a review on anything but I felt the need to in this case as a warning for anyone who chooses to apply. I've seen quite a few reviews on here that seem to share the same sentiment that the agency may in fact be a scam.

I’m very disappointed with my experience dealing with this agency regarding my outstanding holiday pay. After I stopped working at the Evri site in Birmingham due to personal reasons, I reached out multiple times to request information about the holiday pay I was still owed — which was over £1,000.

Despite emailing and clearly explaining my situation, I was initially told by Charles that all of my holiday pay had already been paid — which was completely untrue. It was only after I challenged this and insisted they check again that Charles admitted I was still owed money and told me it would finally be paid.

This shows a clear lack of care and basic diligence in handling workers’ pay — something that should be a priority for any agency. If I hadn’t chased this up repeatedly and stood my ground, I may never have received what I was legally entitled to.

I would strongly advise anyone considering this agency to double-check their pay and holiday entitlement, as my experience has been stressful, frustrating, and a waste of my time.

Special thanks for Agnes Fung and Abbie Jones. Their work is on high level of quality. Very helpful people and have respect to everyone.

It was a great experience. I was looking for a job, I applied on a Tuesday and they told me to start coming on Wednesday, which was great. Special thanks to Agnes as whenever I had any questions I ask her and she replies very quickly.