KP Law Reviews 320

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Keep asking for more information rather than ask for all relevant documents at start. Links sent that are not appropriate for the lodging of legal documents. Claim to use "top notch" people, sounds... See more

Company replied

Rated 1 out of 5 stars

I signed up to a crypto group claim and am immediately being sent phishing emails, disguised as KP law emails telling me to follow a link and submit photos of my KYC info... the phone number on the em... See more

Company replied

Rated 5 out of 5 stars

KP Law offer an excellent service, they were able to keep me fully updated throughout my case which made me feel at ease. As I'm not very good with technology they helped me with everything and not... See more

Company replied

Rated 5 out of 5 stars

A lovely young lady called Georgina rang me to ask further information from me - she was very polite, friendly and knowledgeable, thankyou Georgina 👍😃

Company replied

Company details

Written by the company

With innovation, resources, and expertise, we fight for justice for every client. KP Law has one of the most experienced group action and multi-claimant legal teams in England and Wales. At KP Law, we have represented tens of thousands of workers and consumers, and we are used to standing up to large, well-funded organisations. Indeed, with extensive experience in complicated litigation, and all the resources we need, we are ready to go head-to-head with deep-pocket defendants which other law firms shy away from.


Contact info

3.2

Average

TrustScore 3 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service , many thanks for all your work.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Great received payment for my vw…

Great received payment for my vw smoothly
Thank you

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Perfect experience on emissions claim

Amazing experience. Contacted them regarding a diesel emission claim and the updates have been amazing, prompt and easy to understand.
Safe to say I’m a very happy customer - if you hear the ads for emissions claims and think naaaa it’s a scam believe me it’s not - these are your people!

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Class action

I was part of a class action and I found it very easy to provide the information needed at each step of the way.
It was all done on line so little time commitment and a very satisfactory out come. I would recommend to others.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

The business was handled well with a…

The business was handled well with a minimum of fuss.Fill a few forms in and send a few documents and the jobs some.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Best firm in London for Group Claims.

A fantastic firm, they are clear in respect of their charges and have the skills to take on big corporates and win. The whole process was really easy and streamlined. I could use my smart phone to interact with them. The best firm in London for group claims.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Success

Whilst the process was long winded, understandable however, it was successful results.

21 December 2022
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 3 out of 5 stars

My Claim Against VW using Keller Postman

In many ways the service was very efficient but I spent a lot of time in finding and copying other documents than those I thought were the correct ones initially. KP kept telling me that they needed greater proof of ownership. This whole process left me with the feeling, has the documentation I have provided and which was eventually accepted by KP affected my claim in any way ?

11 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback. We are glad you found the service efficient overall.
We appreciate that gathering and providing the requested documentation can be frustrating, but by giving us the evidence we need, we can make the strongest possible claim on your behalf.
We have taken onboard your feedback and are looking at ways to make this process easier for our clients.

Rated 5 out of 5 stars

Initially a bit complicated with poor…Slick Settlement

Initially a bit complicated with poor communication the final settlement within 7 working days was excellent.
Competitors Slater Gordon were slicker in compiling the claim but took 6 months to pay!

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

From the day I made the claim there…

From the day I made the claim there were very professional and handled it very efficiently and well kept informed on progress.

t

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 3 out of 5 stars

A good final settlement

A good final settlement, so thanks for working on that.
I had difficulty persuading you that I actually owned the vehicle though as you thought my purchase docs were insufficient!

11 November 2022
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback. We are glad you are happy with your final settlement.
We appreciate that gathering and providing the requested documentation can be frustrating, but by giving us the evidence we need, we can make the strongest possible claim on your behalf.

Rated 5 out of 5 stars

Despite some confusion re paperwork

Despite some confusion re paperwork. KP UK came up trumps in the end!

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Although it took some time (VW

Although it took some time (VW, not KP), everything promised happened. No problen using KP for any relevant actions in the future.

4 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Very helpful and made the whole…

Very helpful and made the whole experience easy from the start. Would recommend you to anyone who has the same problem.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Vw emissions

Quick and fast payment was reluctant at first to give my bank details but worked very well.
Good speedy service thanks

11 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Working with Keller Postman UK was a pleasure

Working with Keller Postman UK was a pleasure. They kept me informed about what was happening, answered any questions quickly and in simple language which made the experience painless.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Successful VW Claim

Keller Lenkner kept me regularly informed and had a simple to use platform for submitting documents.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service . Updated regularly and thrilled with outcome . Thank you so much .

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

The process was completed on time.

The process was completed on time.
I am happy with the outcome.
Great job by the team.
Thank you much appreciated.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Emission complaints

This company took on my complaint some three years ago . They kept me fully updated bye phone and email throughout this case. Extremely happy with the outcome. I would highly recommend.

12 January 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look