Kurtis Property Reviews 

this managing agents don't do nothing other then take your rent payment. have been waiting 17+ weeks for 2 leaks coming through my floor and ceiling and still nothing done. back and front door broken, rising damp, mold, condensation, vermin control (may i add i have tried to treat myself but to no end i cant treat inside of walls)
homeowner don't wanna pay for anything so kurtis just leave you to live in grim conditions.
I have only been renting the property for 7 months and been arguing to get the repairs done for 5 months. kurtis ain't a good landlord and leave you in poor conditions. constant false allegations and nothing ever completed.
avoid renting from this company at all costs

We accepted tenancy on 28/01/22, since we have the following repairs and we have been ignored.

Kitchen door liver handle i repaired instead of you, as it's a fire door, and needs to closed when cooking, so couldn't wait for you as this would have been a fire hazard.

Bathroom bulb we replaced, even though you promised at time of viewing. It would have been a health & safety issue, as the landlord & agent have a duty of care.

Hot water issue still, you shared a video of diagnosing faults when I reported scolding hot water, and had requested an operation manual you said you would liase with landlord and previous tenant. This still remains outstanding.

Kitchen cooker not working (already shared video with you by my wife.

Kitchen extractor fan not working (already shared video with you by my wife.

These both remains outstanding.

Electric heater near front entrance door not working, if turned on it gives burning smell and sets off fire alarm, hence unusable. Remains outstanding.

Whb in the bathroom is cracked several places raised in the inventory, which you were given a copy of. Remains outstanding.

Main communal entrance door gets stuck doesn't operate with intercom button, we have had issues, and if you were not aware, class this email as a request. Hence outstanding.

This is a joint tenancy, and only been given One set of keys, request another set. Remains outstanding.

Some Windows are locked, and no window keys have been provided if not aware of then treat this email as a request. Hence outstanding.

Lack of heating in the kitchen treat this as a request if not aware, hence outstanding

Master bedroom window has gaps in between the frame, it was highlighted in the inventory which were sent, hence outstanding..

Master bedroom electric heater doesn't function properly, raised previously, and ignored hence outstanding.

Master bedroom door is not lockable, request for lockable lever, hence outstanding

Kitchen cooker housing unit legs raised at time of viewing, hence outstanding

Kitchen plinth missing raised at time of viewing, hence outstanding

Communal light to the stairs is not working, hence outstanding.

With no cooking facilities it's now costing money to purchase food, and the produce that we have bought will expire. With a young child this is unsustainable!!!

The lettings person refuses to take calls, and does not respond to emails, initially very friendly, but now unresponsive.

I welcome Kurtis property to contact me or my wife to resolve this issue now.

Or find us alternative accommodation with facilities that work.

Excellent, professional service. Would highly recommend

They are very helpful, I am very happy for there service, very friendly, quick work they do all the time ,

Thanks Kurtis Property. We rented with you for 2 years and received a great service. Paris and Harvey are genuinely good people and have provided support all the up to the end of our tenancy. We found that their maintenance team were well skilled in carrying out general repairs even during the height of covid. I can't fault these guys one bit and would definitely recommend.

Excellent service from Kurtis Property, special thanks to Harvey Bennett

Harvey and his team are excellent to work with. I found them open and honest and a trustworthy agent which is often not the case with many others. I have not had great experience with guaranteed rent schemes in the past, but with Kurtis I see they do this very fairly for all parties involved and would recommend them highly.

I have a property with Kurtis on the Guaranteed rent scheme.
I have been receiving excellent service from Harvey and his customers relation and professionalism has been satisfying. Quick responds to emails and matters. I would highly recommend Kurtis Properties to anyone wishing to rent out any of their property.

Great letting agents especially Harvey Bennett for guarantee rent letting, my property is with Kurtis since March 2022, a pleasure to work with. Highly recommended Talat Malik

Dealt with Harvey initially, honest, smooth and hassle free, would certainly use again.

Gave my house on guaranteed rent scheme for a few years. Seamless process and simple.

Good communication with Harvey Bennet, who offered me the best honest price, and advice.

As a landlord would recommend.

I’ve been working with kurtis now for the last 8 months as a landlord with property’s Harvey and Mohammed have been a pleasure to work with.
Highly recommend

So happy about Kurtis Property it helped me find the house that I long dream about, and Jerome Palmer the manager had me in mind being very professional

Kurtis have been my managing agents for many years. They are always proactive and helpful. Recently I have had several problems that have needed a lot of tenacity dealing with complex issues and local authorities. Getting my windows fixed seemed to take forever. A special thank you to Georgina, Jackie and the team for resolving things for me Georgina has been amazing throughout this. I feel confident when I work with them that things will get done and wish every managing agent was like them.

Came to Kurtis looking to buy a property and was put in contact with Charlie Hill, who was incredibly helpful and professional. So impressed by his knowledge and effort to make the process as simple as possible for me, due to him I have passed his number onto anyone I know and recommend Kurtis to anyone looking for a property! Thanks again Charlie, your a total asset to your team

I used Kurtis Property to sell a property that needed a lot of work done. Prior to coming to Kurtis, I had negative experiences with other estate agents who seemed to not being interested in selling the property. Jerome at Kurtis was so helpful, he made us a priority and put the work in to make sure we got our property sold. Thank
You Jerome & Kurtis, definitely recommend!

Very bad experience with this property management company. They don’t listen to any complains made by the tenants. And don’t work on resolving those issues.
I’ve been with much better and professional letting agents. Kurtis needs to up their game. Highly disappointed!!!

I used Kurtis Property wheb I was finding our first flat to rent, so I was a novice throughout the process.
Harvey's professionalism and patience was a breathe of fresh air.
Process was quick and seamless due to the advice and communication received.
On exiting the property, we dealt with Harvey again. He remembered our conversations from over a year ago - so it was like meeting an old friend who cared about us and his job.
5 star service received throughout. Would highly recommend!
Keep up the good work!

I think they need to take more care into the landlords they work with. I have developed depression since being in a property run by them and havent slept for months due to poor windows.
Havent been able to even watch ITV, bbc or any type of normal television for 7 months. So many issues and it seems to me the owner of the flat is more concerned with his money rather than making sure his tenants are healthy and happy. So disappointed and disheartened
UPDATE: There were no access issues or contractor issues. I was still living with cockroaches when I moved out. An infestation that was there before I moved in.
I am very happy in my new home and will never rent a property with your company again

My experience has been disappointing. I have stayed in Ilford property. The neighbourhood can only be described as place which attracts govt law enforcing agents due to multiple issues - no communication was provided to me or my family about those issues before I moved in property. With those known problems, no one would stay in property even with half of market rent. The communication lately was nightmarish with multiple follow-ups and unanswered voicemails about any concerns, have become norm. Also, it's worth noting each and everything in email as likelihood of reneging the things agreed on good faith is sky high!