KwikFit NL Reviews 

Do NOT go to kwit fit!!!!
Afew weeks ago I went to take my car for a APK.. after leaving it there I got a call afew hours later saying I left the oil cap off and there was oil everywhere and all over the engine. I went in and they showed me that the oil cap was off and had been left to the side.. I explained to them that that morning before I took the car in I had opened the bonnet to full up my window wiper fluid and the cap wasn't off.. As the wiper fluid and the oil tank is right next to eachother I'm sure I would have noticed.. they told me that it was definitely off. I explained to them that I had filled the oil up 2 months before the appointment and asked why didn't I get any warnings of low oil or atleast smell burning oil if I had driven 2 months with the cap off as the oil would empty quiet quickly. They told me some random technical stuff and told me I had to go to a dealership because the engine might be damaged and they sent me on my way. Driving back I was experiencing problems with my car I had never had before!!

I went to another mechanic and explained what happened. They told me that if I had filled the oil up 2 months prior and left the cap off then there is no way I would be driving the car without any problems for that long. They told me it's possible that the mechanic took the cap off and started the car forgetting to put the cap back on, but driving with it off for 2 months, not possible.. they were also shocked to see that kwik fit had allowed me to drive home with a empty oil talk and a completely dry oil belt. They told me that this could cause big problems driving like this.. I was also told the same thing after speaking to other people.. after the new mechanics cleaned the engine, filled up my oil and fixed the vacuum problem I now had after going to kwik fit (that was making my car feel like it wanted to cut out) i was good to go.. I am telling everyone i know NOT TO GO To KWIK FIT!!!!!!!!

Friendly and efficient service, fully informed/advised about what is essential and what is beneficial for my car. Will use their service again in future.

Excellent client service from your team members at loosduinen location. I am very happy with the results and the kindness of the team. Very honest service and support. I will definitely comeback for changing the tires, and oil service. Many thanks.

I had the unfortunate result of finding my car had a flat tyre, I contacted John at the Somerford road, Christchurch branch, he was amazing not only with his advice but the entire experience even when I turned up for the repairs was amazing. He was courteous and really informative to the advice being given.
I spent a little time there waiting for the work to be completed, and many people walked in with the same polite help and advice given with fitting in people throughout the day .
An amazing experience and professional service, thankyou John.

Professional and efficient

Everything was alright, amazing car service

Apparently my car had four (4!) faulty rear lightbulbs when they inspected it in the APK (MOT).
I found it very unlikely because I don't drive that many kilometers per year and didn't notice anything on the road; also, nobody called my attention.
In any case, I had to trust the mechanic and pay the extra amount.
It would be great if they shared a quick time-stamped video or pictures beforehand, for peace of mind; and that they asked for authorization before making any repair.

Top service, guys very friendly and proffesionall, got 4x tyre change in 45min. For 20R its fast ;) thanks! SCHIEDAM Loc.

During a maintenance and oil change, they forgot to put the washer back on. Our car leaked oil very badly. It cost us 450 Euros to get it fixed. I called Kwikfit and arranged a meeting with the manager to discuss. During the meeting, rather than apologising and offering to reimburse the repair, the manager blamed me for not bringing the car back to them to fix. We will not be using this company again due to the poor work and awful customer service.

I recently took my car to Jeep in Norwich who told me I need a new battery and were charging an astronomic amount to change a valve on one tyre. Decided to get a second opinion with a battery check with Kwikfit in Dereham. Not only was I told there is nothing wrong with my battery but they all changed the valve there and then for £20! Thanks guys. Top class service with a smile

This week i changed my tires and i got professional services from the technician (friendly and informative staff). I really appreciate it.

It was a quick and very attentive service.

Outstanding service... Very quick

Absolute waste of time! I have booked my fleet car for a service 3 weeks ago and when I turned up for the service they said they were trying to call me that there is no one to do the a service!!! I have a fleet car and if it's not serviced on time I will be responsible for any damage! No calls or no voicemails!! They left me with nowhere to go having only 100 miles before my service is due! Shocking customer service!!!

Very impressed with the guys at the Solihull boulton road branch who were extremely helpful and friendly.
I have been using kwikfit for some years now and the attention to detail and customer service they offer are second to none.
Thanks guys

Easy to plan an appointment online. The work was carried out as specified and quick service.

i was expecting a detailed explanation about what has changed and what kind of repair was done. Except the explanation about my tires, i did not receive any advice or explanation.

Good service, helpful employees and all-around good experience.