Kwik Tan Reviews 18

Sunderland Branch off Kwik tan the staff are lovely and helpful but company are crafty But in new beds the old tubes were 220watts the new ones 180watts so not as powerful so you use them more pluse charge you more

Been there for over five years but one of the staff had a power trip, and was very rude to me on my latest visit. Tanning shop is a better alternative, staff are very friendly and can actually explain their policies in basic English. Avoid Nottingham City Centre shop.

I’m not sure how other works but Arnold sun beds is the worst case scenario I ever have,the place is go through casino machines you have to clean your sun bed after person who was there your own need to queue don’t know who will come first out then sun beds looks so old and used I did not enjoy time in there can’t tell any good thing about this place

Sunbeds are good but online payment is a joke,I bought minutes to use within an hour,went to my local place an hour later and no minutes don't carry cash or cards as prepay everything so couldn't go on,cost me 18 quid in taxis for absolutely nothing,went again today and still no minutes even though I emailed them 2 days ago about it so another 18 quid wasted on taxis,so think ill use those minutes when I do get them whenever that will be and finding alternative place,as its the 1st time I've used these and if this is a frequent thing nah its no good for me

Staff was lovely but my bed didn’t work. First time trying a sun bed so didn’t know whether it was on or off. Thought it was on no timer showed up or anything I did everything correctly the way they showed me ended up in there way longer coz the bed never turned on in the first place and I didn’t even realise until I asked my friend I went with and she told me it wasn’t on.

I was given about 16 days notice by email they were closing the tanning above a gambling shop,had to use all my minutes( no transfer?)to my other local branch.Tried to use 2 sessions yest.,would not allow me.Hioe to use some today,last day & no refund for any remaining minutes(odd) number,but are still emailing this last week to purchase more.

The sunbed itself is good, but they don’t allow anyone under 18 into the place so I can’t bring my older children to sit in the waiting room. This is a little unhelpful if you’re wanting to pop in whilst in town.

Castleford store really good. Friendly staff and always happy to help if there are issues. Sunbed rooms aways clean and usually someone with a Vac out and cleaning.

Castleford salon is great, staff are helpful and chatty. Never had a problem. All the beds are clean. Free parking in a Sunday

Dodgy place (talking about the one in Staines) where the staff act like mafia people. I usually go there with my dog in a pram. He is old and is scared of being left home alone. There are no signs on the door forbidding dogs and -most of all- I was always allowed to go in. Last time I went though the staff on shift told me I could not go in. The fun part is that he told me that as he was holding a Jack Russell in his arms. (This was the night of the 22nd of May if any stakeholder is reading this review). I thought he was joking at first, but he actually kicked me out. Unbelievable, rude and dodgy.

Spam-happy company. Filled out multiple forms since last year to delete my data because their unsubscribe in their texts doesnt work. Literally been trying since November 2022 and still receive their texts and emails multiple times a week. I have never even used Kwik Tan.

Consistently failed to comply with my GDPR request and continue to receive their marketing emails, texts and everything else.

Have reported to the ICO for their incompetence. Do better.

Staff great lovely polite dawns my favourite very friendly atmosphere

Not happy with these. After my minutes have come to an end will good somewhere els. Thought they was good not any more had forgotten my card and charge me another pound to get my minutes on another card i’m disgusted
No way to go on if they want the Custom. Well go to somewhere more
local
Well That proves it they don’t give a a Sh No Reply at all just when I started back

Perfect. Thanks for being so nice

Coin machines steal your tokens without giving you mins , and the staff are not helpful when this happens North Shields

Absolutely shocking service at the Bulwell Branch, website and Google stats it’s open until 8pm, so I arrive at 7:35 after driving a distance, lady tells me they are closed, I inform her that the website says 8pm and doesn’t stat other wise, she says it’s company policy even though the official website states “OPEN” until 8pm … she was rude and unhelpful and my guess is she was a lazy employee and didn’t want to stay till after 8pm so she was turning away paying customers causing a loss of profits, if it was my business she would be sacked .. this is what you get I guess when you pay peanuts

Just recently tried for two days ringing my local salon at various times of the day and was never answered so unless you go in person to ask a query customer service on the phone is abysmal and need to be reviewed.

Been a member at this tanning salon for about 3/4 years and in terms of value they beat the majority of their competitors. Not only are they great value but their quality of beds are also superior to other tanning establishments.