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Bought a cat villa few months ago.Quality is really bad, and the building instructions is very confusing and poor. Some part already broken can’t use as normal.Don’t waste your money! avoid!
After placing an order my shipment was delayed by a week, and then 3 weeks, remains to be seen if my item will ever arrive. This company cannot be trusted. Evidently what I ordered is now on backorder. I feel taken advantage of.
Months of waiting and no support. This looks like a scam!!
I was a bit wary at first because I couldn't find a review outside of the official website and shipping to the UK might have been a problem. There's a bunch of online pet websites that look convincing but are scams and have reviews, word for word copied from amazon. Customer service overall was good too when asking about out of stock items.
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