Labellov Reviews 

989
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and accurate descriptions, often finding items in amazing or near-perfect condition. Many highlight the super-fast and reliable delivery service, with items arriving quickly and always well-packaged. People also appreciate the overall excellent service, noting professional communication and smooth transactions. The impressive selection of both vintage and newer luxury items is frequently mentioned, making it a go-to for authentic preloved pieces. Many find the online shopping experience easy, with clear instructions and good communication, leading to high customer satisfaction and repeat business.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently noting that items arrive in excellent... See more

Quality

Customers had positive experiences with quality, consistently describing items as beautiful and in good or... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and superfast shipping,... See more

Service

Consumers find service to be positive, with many reviewers describing it as great and amazing. Customers... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the amazing and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more

Company replied

Rated 5 out of 5 stars

I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!

Company replied

Rated 5 out of 5 stars

My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more

Company replied

Rated 5 out of 5 stars

I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more

Company replied


Company details

  1. Handbags Shop
  2. Secondhand Shop
  3. Vintage Clothing Shop

About Labellov

Written by the company

Buy and sell 100% authentic designer bags and accessories from brands such as Chanel, Louis Vuitton, Delvaux, Hermès and more online, in the shop in Antwerp or Knokke.

Sell your own designer bag and earn money! www.labellov.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(989)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

top quality and professional and…

top quality and professional and trusted service

21 October 2025
Labellov logo

Reply from Labellov

Thank you for your kind review! Your recommendation means the world to us, and we look forward to welcoming you back for more pre-loved luxury treasures soon.

Rated 5 out of 5 stars

All perfect !

Everything was perfect , the hat i ordered and the fast delivery and the package looks good !
Happy with it !

11 October 2025
Rated 4 out of 5 stars

Pre loved condition vs price

Product was as per described. Delivery smooth.
Authenticity proven by attached initial invoice.
Expected cheaper price because product was a scarf and not bags or jewels that may increase in values. Thus a bit surprised that I bought at a higher price than initial one.

29 August 2025
Rated 5 out of 5 stars

I was helped with great care and friendliness

I was helped with great care and friendliness. The bags are presented in a very beautiful way and the atmosphere in the shop is wonderful. Everything was perfect , thank you very much!

1 August 2025
Labellov logo

Reply from Labellov

Thank you so much for your kind words! We’re delighted to hear that you enjoyed the atmosphere in our boutique and appreciated the presentation of the bags. It’s wonderful to know that our team’s care and friendliness made your experience perfect.

We truly value your feedback and look forward to welcoming you again soon!

Warm regards,
The Labellov Team

Rated 5 out of 5 stars

Great experience

Bag is as per the pictures, shipped quickly and just a very smooth transaction.

21 July 2025
Labellov logo

Reply from Labellov

Dear Hans

Thank you for your kind review! We’re delighted to hear that the bag met your expectations and that everything went smoothly from order to delivery.

We look forward to welcoming you again soon!

Kind regards,
The Labellov Team

Rated 2 out of 5 stars

Website said good condition but there…

Website said good condition but there were a lot of scratches

10 July 2025
Labellov logo

Reply from Labellov

Dear Brigitte

Thank you for sharing your feedback. We are truly sorry to hear that the item did not fully meet your expectations regarding its condition. At Labellov, we take great care to describe our products as accurately as possible, and we regret that this was not your experience.

We appreciate your honesty, as it helps us improve, and we hope to regain your full confidence in the future.

Kind regards,
The Labellov Team

Rated 5 out of 5 stars

I highly recommend Labellov.



I highly recommend Labellov.
Everything is handled with great care and professionalism, both in-store and online.
The descriptions of items like handbags or shoes are always accurate.
This shop is truly worth it — if I could give more stars, I would!
Thank you to the team for your patience and excellent service every time.

11 June 2025
Labellov logo

Reply from Labellov

Dear Annelies, thank you so much for your kind words! We truly appreciate it and look forward to welcoming you again soon!

Kind regards,
Elien & the Labellov team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look