The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!
Company replied
My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more
Company replied
I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more
Company replied
Company details
About Labellov
Written by the company
Sell your own designer bag and earn money! www.labellov.com
Contact info
Verlatstraat 15, 2000, Antwerp, Belgium
- 03 216 44 42
- info@labellov.com
- www.labellov.com
4.6
Excellent
989 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Goods are true to pictures
Goods are true to pictures. The opening hours for shop pick up are not regular, like on Wednesdays, they're closed early and not all Saturdays they're open.
21 September 2024
As always everything perfect, from ordering till delivery
As always, delivery was quick, on time, boxed up, bags absolutely above expectations and exactly what was on website.
Thank you!
27 September 2024
Reply from Labellov
Thank you for your kind review Koen, we hope to welcome you again in our store on Labellov.com! Kind regards, the Labellov team
Happy customer!
Excellent service, Beautiful handbag in a very good shape. A happy customer!
20 September 2024
Reply from Labellov
Dear Griet,
Thank you for your 5 star review! Wonderful to hear that you are satisfied with the Labellov service, we wish you lots of happy moments with your beautiful bag.
Kind regards
The Labellov team
Great delivery service and wide range…
Great delivery service and wide range of products!
12 September 2024
Reply from Labellov
Dear Claudia,
Thank you for your 5 star review! Wonderful to hear that you are satisfied with the Labellov service, our delivery service and wide range of 100% authentic designer products. We wish you lots of happy moments with your beautiful purchase and hope to welcome you again soon.
Kind regards
The Labellov team
Holy Grail
Labellov is the Holy Grail of designer finds. Top quality at the best prices. Impeccable service and honest feedback on any query
15 September 2024
Reply from Labellov
Dear Silke
Thank you for your 5* star review, we truly appreciate your kind words! Happy to hear that you are satifsied with the Labellov service and the quality and pricing of our items. Hoping to welcome you again in our store soon!
Kind regards
The Labellov team
fast and good
9 September 2024
Reply from Labellov
Thank you for your 5-star review! Hope to welcome you again soon on www.labellov.com.
Kind regards
The Labellov team
Fantastic service!
27 August 2024
Reply from Labellov
Dear Mrs. Otero
Thank you for these kind words! Wonderful to hear that you appreciate the Labellov service - we like to go above and beyond to allow you to have the best experience when shopping. We hope you enjoyed your time in our beautiful city!
Kind regards
The Labellov team
Quick service and correctly packed and…
Quick service and correctly packed and handled.
The bag is as described.
30 August 2024
Reply from Labellov
Dear Rika
Thank you for your positive review. Lovely to hear you are satifsfied with our service and shipping and handling. We wish you lots of happy moments with your beautiful bag!
Kind regards
The Labellov team
Paid but not received any parcel
I ordered 3 watches 4 days ago, I am still waiting. I only received an email that it was ordered but not yet shipped. When I look on the site I find the watches with the same reference codes. I have the feeling that this is a scam.
27 August 2024
Reply from Labellov
About this order: We have received notification from the police department stating that your transactions were part in an ongoing investigation regarding fraudulent payments. The prosecutor's office required us to refund the payments immediately and hold the shipments. We have reversed the transactions as imposed to us by the police so in no way is this a scam - not from our side at least.
Great and beautiful bag
Great and beautiful bag, but delivery was slow and communication sloppy.
19 August 2024
Reply from Labellov
Dear Kitty
Thank you for your constructive feedback - we are happy to hear you are satisfied with the product quality and wish you lots of happy moments with your beautiful bag! We will keep your feedback in mind towards the future.
Kind regards
The Labellov team
Correct and professional
16 August 2024
Reply from Labellov
Thank you for your kind words! Hope to welcome you again soon on www.labellov.com.
Kind regards
The Labellov team
Very correct service and products
Very professional service.First I was a seller,now also a buyer
15 August 2024
Very efficient and fast
12 August 2024
I like your items but the shipping is…
I like your items but the shipping is ridiculous. 70$ is way too much. For me that is a deal breaker plus this is the only consignment that does not take credit cards. Bank wires are way too much
24 July 2024
Reply from Labellov
Dear, thank you for your feedback, we appreciate that you enjoy our selection of authentic designer items! We understand that not offering credit card options is inconvenient, but I trust our customer service has guided you in the process and offered an alternative that works. We hope to welcome you again soon, and wish you lots of happy moments with your purchases!
Kind regards
The Labellov team
Amazing service !
Amazing service !! I ordered the bag online on Sunday evening and on Tuesday I received the package- full box pretty wrapped!
14 July 2024
Reply from Labellov
Dear Sophie
Thank you for your kind words! We're thrilled to hear you appreciate our quick shipping. Enjoy your new purchase!
Kind regards,
The Labellov team
Very happy customer
Customer since 2018 and I always have a great shopping experience. Very helpful staff! If you consider buying high level vintage, I would definitely recommend Labellov.
21 June 2024
Slightly disappointed in the service
Only 4 stars due to the fact there was no discription of the bag online and I got no answer when I enquired by the online chat. So I bought the bag in the hope that pictures where true to life. I also think this is not the original dustbag for this bag as the dustbag is to long and narrow and je can hardly put the bag inside the dustbag.
16 June 2024
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