Labels Direct Reviews 

146
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

speedy delivery, and nice labels. Responded to our initial inquiry within 2Hrs and then sent a quotation straight out.

Rated 5 out of 5 stars

We've used Able-Labels for years - 7 house-moves in 13 years, I couldn't keep up without them ! Now we use them at a charity where I help - we buy packs of 5000 (because that way we get strips of 5 w... See more

Rated 5 out of 5 stars

I just want to take a minute to send praise out to a company who always comes through for our business! In particular Kasey Hackworth is not only a pleasure to work with but is an absolute profe... See more

Rated 5 out of 5 stars

Been buying from this company for a few years now, new site looks great and staff are always helpful. Recently needed a custom set of labels made - they quotes, manufactured and had the labels with me... See more

Company replied

Company details

  1. Custom label printer

Information provided by various external sources

Labels Direct can supply you with virtually any label based product you require plain or printed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(146)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Having to pay ridiculous transport…

Having to pay ridiculous transport costs made the whole experience unpleasant. They could have been put in an envelope with a first class stamp, end of story.

21 February 2019
Unprompted review
Labels Direct logo

Reply from Labels Direct

Hi Mike,

We have found when we don't send our orders out using a courier that we get a lot of complaints of damage to the labels and are bent in transit. That is why our preferred method is Parcel Force and not standard first class post. We do offer free uk delivery for all orders over £50. If you were to place another order please get in contact before making the order and we will see if we can send out first class post instead with your consent.

Rated 1 out of 5 stars

Poor service

I placed my order on a Friday and received an email telling me it would be next day delivery.

Waited in on Saturday, the order didn't arrive. The offices are closed so I couldn't speak to anyone. Sent an email.

Received a card through the post on Tuesday with an incorrect tracking number so I couldn't arrange redelivery.

Sent another email on the Wednesday and got a reply on the Thursday, after I had found someone to collect the package for me.

So my "next day delivery" was late by five days and wasn't delivered to my address at all. Very inconvenient.

When I complained they said that they would refund my delivery costs but I'm still waiting and it's been over a month.

6 December 2018
Unprompted review
Rated 5 out of 5 stars

Good Honest Labels at a fair price

Labels ordered easily and were despatched promptly.
Have used the labels in my printer and all was well.
Will certainly consider this company should I require more labels

17 October 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look