The bear arrived in great time and is absolutely gorgeous. Also, because I was concerned about an email I received from the company, I was really impressed to receive a phone call from the company co... See more
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Superb, professional, but personal, customer service. Went above and beyond for my last minute Christmas order... AND it arrived Christmas Eve... Goes without saying that these are beautiful, u... See more
Company replied
I got the wrong hat kind of! colour not quite right for me so they are replacing it with another colour. Rang me to discuss. Very helpful personal service. Rare these days. Many thanks.
Company replied
I have been a loyal customer for many years and what an amazing company they are , they go above and beyond . Antonia is a wonderful lady on many occasions I’ve needed her advise and she has always... See more
Company replied
Company details
Written by the company
We are a slow fashion brand that creates handmade alpaca products. Our pieces are timeless, designed to transcend trends and, with the right care, will last a lifetime.
Contact info
20 Long Meadow Close, BR4 0EQ, West Wickham, United Kingdom
- info@lacorine.co.uk
- www.lacorine.co.uk
4.8
Excellent
45 reviews
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The customer service was excellent and…
The customer service was excellent and the products are beautiful.
Will definitely order again
12 March 2025
Reply from Lacorine
Hi Heather,
Thank you for your kind words! We're so glad you like your products.
Best,
Lacorine 😊
I got the wrong hat kind of!
I got the wrong hat kind of! colour not quite right for me so they are replacing it with another colour. Rang me to discuss. Very helpful personal service. Rare these days. Many thanks.
24 January 2025
Reply from Lacorine
Hi Jill,
Thank you for your review. We're glad you had a positive experience with Lacorine.
Best,
Lacorine 😊
Reply from Lacorine
Hi there,
Thank you for your kind words! We're so pleased that you're enjoying your order. ⭐️
Best,
Lacorine 😊
Reply from Lacorine
Hi Caroline,
Thank you for your kind words! We're so pleased that you're enjoying your order. ⭐️
Best,
Lacorine 😊
THIS... is "Customer Service"...
Superb, professional, but personal, customer service. Went above and beyond for my last minute Christmas order... AND it arrived Christmas Eve...
Goes without saying that these are beautiful, unique garments that will be cherished for a lifetime.
Very impressed,very pleased...
Thank You!
23 December 2024
Reply from Lacorine
Hi MB,
Thank you for your kind words! We're so pleased that you're enjoying your order. ⭐️
Best,
Lacorine 😊
Beautiful ethical product
Beautiful ethical product, super customer service and speedy delivery. Already saving for a second hat! 100% recommend.
18 December 2024
Reply from Lacorine
Hi Tina,
Thank you for your kind words! We're so pleased that you're enjoying your order. Fingers crossed for your second hat! ⭐️
Best,
Lacorine 😊
Great service and quick delivery.
17 December 2024
Reply from Lacorine
Hi there,
Thank you for your kind words! We're so pleased that you're enjoying your order. ⭐️
Best,
Lacorine 😊
I have been a loyal customer for many…
I have been a loyal customer for many years and what an amazing company they are , they go above and beyond . Antonia is a wonderful lady on many occasions I’ve needed her advise and she has always helped me with a very quick response she does everything with a personal touch.
The clothing can only be described in one word “beautiful’.some of the clothes I have bought that are years old look as good as new. The quality is of the highest, I cannot recommend any higher than higher .
Thank you so much Antonia and your wonderful team .Sarah.
16 December 2024
Unprompted review
Reply from Lacorine
Hi Sarah,
Thank you so much for your kind words. We're so glad that you love your Lacorine garments!
Best,
Lacorine 😊
Beautiful capes
Lacorines capes are stunning, well made, ethical and beautiful to wear. The colours , I have a red and royal blue, are gorgeous, so stylish and hang beautifully off the body. They compliment everything you wear whether it be casual or formal. The company is extremely helpful, efficient and easy to deal with. I would have no hesitation in recommending their products you will not be disappointed!
6 December 2024
Unprompted review
Reply from Lacorine
Hi there,
Thank you for your kind words! We're so pleased that you're happy with your Lacorine capes. 😊
Best,
Lacorine 😊
Very good product and efficient service.
25 November 2024
Reply from Lacorine
Hi Howard,
Thank you for your kind words! We're so glad you're happy with our service.
Best,
Lacorine 😊
Exceptional service
The assistance given to help me make a choice of hat was exceptional and would recommend this business to anyone.
25 November 2024
Reply from Lacorine
Hi Lindsey,
Thank you for your kind words. We're so glad you're happy with your hat!
Best,
Lacorine 😊
Reply from Lacorine
Dear Sofia,
Thank you so much for your kind words! We're so glad you were happy with your Lacorine experience.
Lacorine 😊
Excellent quality and service
Using the best materials, Lacorine delivers products of excellent quality. Every detail is looked after. No remark whatsoever.
Fast and punctual answers on request for information.
Very fast delivery: the third day after the order the parcel arrived (UK to Belgium), including passage and payment at (greedy) customs.
4 November 2024
Reply from Lacorine
Dear Peter,
Thank you so much for your kind words! We're so glad you're enjoying your Lacorine purchase.
Lacorine 😊
Lovely item
Lovely item, very promptly delivered and very friendly staff, thank you!
29 September 2024
Reply from Lacorine
Dear Norley,
Thank you so much for your kind words! We're so glad you're enjoying your Lacorine purchase.
Lacorine 😊
Reply from Lacorine
Hi Tatiana,
Thank you for your kind review! We're so glad you liked your teddy bear. 😊
Lacorine
Reply from Lacorine
Hi Anne,
Thank you again for your kind words! We're glad you had another positive experience with us.
Lacorine 😊
Reply from Lacorine
Hi Caitlyn,
Thank you for your review! Your feedback is greatly appreciated. 😊
Lacorine
I ordered the Emparitz Wrap in Ivory to…
I ordered the Emparitz Wrap in Ivory to have with me at a wedding in case the temperature became a little chilly.
The item arrived very quickly, it was beautifully wrapped and very well presented.. I did have cause to use it and it proved to be the perfect accessory.
This item is of excellent quality and I would have no hesitation in either recommending to a friend , or, purchasing again.. well done Lacorine
27 March 2024
Reply from Lacorine
Hi Philippa,
Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback! 😊
Lacorine
Brilliant customer service. …
The owner phoned to explain a potential problem caused by the packaging and explained how to address any problem. No problem experienced in the article received, but what great customer service! The hat is lovely and well made too.
30 July 2024
Reply from Lacorine
Hi there,
Thank you for taking the time to leave us for such a lovely review! We really appreciate your kind words.
Lacorine 😊
A great quality product
A great quality product, as with all the products they make you can expect the very best and won’t be disappointed.
16 August 2024
Reply from Lacorine
Hi Dave,
Thank you for your review! It means a lot to us that you had such a positive experience. 😊
Lacorine
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