The ladder is exactly what I originally & arrived the following day. However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the... See more
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Review summary
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Reviews shaping this summary
I've twice bought from them - a roof ladder & a step ladder. Each time I found the website comprehensive & helpful, the products were delivered swiftly with no issues and I'm delighted with them both... See more
I needed a telescopic ladder to replace my old one which had unfortunately seized up after a few years of use. This one is so much better than the last one. For a start it has a stabilisation bar, whi... See more
Got off to a slow start when I found out my order wasn't available for next day delivery. The internet site should have informed me the Ladders were not in stock, I would not have minded. But after t... See more
Company details
- #4 of 6 best companies in Ladder Supplier
Written by the company
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Written by the company
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Contact info
Cardiff House, Cardiff Road,, CF63 2AW, Barry, United Kingdom
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4.5
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
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Laddering up
I ordered a ladder and the right ladder arrived quickly. If I need another ladder I’d buy one from this company.
30 March 2026
Excellent service,good communication…
Excellent service,good communication and very quick delivery. Great company and highly recommended.
25 March 2026
Top service
26 March 2026
A super quick delivery, and excellent quality!
A super quick delivery, excellent communication, and an extremely high quality ladder! Very impressed! Would highly recommend! Thank you Ladders Uk Direct 👍🏻
25 March 2026
Excellent service and exceptional…
Excellent service and exceptional delivery. I would thoroughly recommend them.
23 March 2026
Excellent service
Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come.
Thank you Ladders UK Direct
22 March 2026
Just what I wanted delivered dry fast…
Just what I wanted delivered dry fast and on time thank you
14 March 2026
Easy to select size and quality level
Easy to select size and quality level
Delivered next day with no fuss
4 March 2026
Next day delivery took a week
Ordering online was easy enough, I ordered specifically because the ladders were offered on a next day delivery if ordered before 11 am which it was. I was then emailed telling me there would be a slight delay. This turned out to be over a week. This meant I was unable to do the jobs I was going to do for a relative.
3 March 2026
Good quality
27 September 2025
Do not buy ladders on line. Buy locally.
I bought a five rail step ladder, only to discover that steps 3,4 and 5 could not be used.
If this had been made clear at the time of purchase, I would have ordered taller steps.
The ladders arrived wrapped in a thin plastic bag, and as a result, the legs of the ladders were scratched.
When investigating the returns procedure, I was told that the ladders must be packaged properly, to prevent damage. Any damage meant that no refund would be forthcoming.
Consequently, the cost of returning the steps and the condition of the steps once in my possession, ruled out any chance I had of getting satisfaction from the company.
28 February 2026
AVOID THIS COMPANY AT ALL COSTS!
AVOID THIS COMPANY AT ALL COSTS!
Took my money and didn't deliver the item. Claiming is a joke - total waste of time. Shame on them!
9 January 2026
Unprompted review
Was impressed at the high quality of…
Was impressed at the high quality of ladders and dispatched and arrived on time. Definitely recommend to friends and family.
26 February 2026
Easy to order
Easy to order. Competitive price. Free delivery. Arrived on time. Great experience.
25 February 2026
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