Was very happy with my product. I personalised it and checked with them to make sure i was doing it correctly they answered the following day will definitely use them again 🤓
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more
I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more
Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more
Company details
- #243 of 370 best companies in Gift shop
Written by the company
Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!
Contact info
Unit 28 Malmesbury Road, Kingsditch Trading Estate, GL51 9PL, Cheltenham , United Kingdom
- 01242 250653
- info@ladedaonline.com
- www.ladedaonline.com
4.6
Excellent
326 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick response to our questions…
Very quick response to our questions and very helpful with our request as we wanted something different to what we had seen on their website.
We received the picture within a few days brilliant service all the way through the process.
27 October 2025
Excellent service.
20 October 2025
Very quick service and the product was…
Very quick service and the product was excellent.
I would definitely recommend this company.
7 October 2025
Super efficient service
Super efficient service. I had very specific requirements for my Dads 90th birthday and Dom called me to make sure the team really understood what I wanted. Ultimately my Dad loved seeing his dear wife, his daughters, his son in laws and his grandchildren all named on a very special birthday wish. Amazing!
31 July 2025
Gorgeous product if your looking for something a bit different
Gorgeous product. Exactly what I wanted for a birthday that was a bit different. Very quick delivery.
Also, very helpful customer services when i made a mistake on my request.
Would definitely recommend.
15 July 2025
Wrong information printed
Unfortunately the wrong information was input into a graduation pebble photo/frame, recieved the Friday before, my sons girlfriend's graduation. I was promised delivery of the correct frame, for the Monday, at my sons girlfriend's address (hoping the price wasn't included), which was the day before her graduation, special delivery. Unfortunately it didn't arrive until the Thursday.
I tried calling, left messages, but no-one answered or returned my calls. Very disappointed and won't be using them again, or recommending.
11 July 2025
Unprompted review
Sapphire Wedding Anniversary
Thank You very much for making a personalised picture for my friends who have just celebrated their Sapphire Wedding Anniversary. Perfect x
8 July 2025
Love these personalised pictures for…
Love these personalised pictures for any occasion.
I have ordered so many for friends and family. Everyone should have one .
The website is so easy to use and such a quick service .
Definitely recommend them.
1 July 2025
Super fast delivery
Super fast delivery. Little pebble pictures are really cute!! You could make a fortune if you made pebble people graduation pictures! Etsy have quite a lot but cannot deliver to Northern Ireland!!
13 June 2025
What was ordered was delivered and…
What was ordered was delivered and above our expectations.
3 June 2025
Disappointed
Disappointed. I was asking for a small amendment to my existing picture. Eventually got ahold of somebody. Once I paid, all correspondence stopped
15 May 2025
Brilliant experience all round. The product was just as advertised and…
The product was just as advertised and the personalisation was correct. It was very, very well packaged, and arrived safely, by the date we expected.
9 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.