LambdaTek Reviews 5,093

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting that items perform exactly as expected and arrive in perfect condition. Many appreciate the competitive pricing and the straightforward ordering process, with clear and detailed product descriptions. The delivery service is often praised for being fast, reliable, and on time, even for international shipments, with good tracking information and secure packaging. Reviewers also commend the prompt and helpful communication from the sales team and support staff. However, some customers experienced issues with delivery, particularly concerning UPS, mentioning a lack of notification for delivery times and difficulties with rescheduling. A few people also reported significant delays in receiving their orders, with some packages being lost or arriving broken. There were also instances where customers received faulty products and faced challenges with the return and refund process, including concerns about potential charges for testing or courier fees.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and functionality... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process straightforward... See more

Service

Consumers find service to be positive, with many praising the excellent support, fast service, and quick... See more

Price

Clients share positive opinions on price, often finding products at exceptionally good prices and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had fast service and our order was delivered very quickly. We would prefer in our next collaboration to have a discount and credit upon payment of the invoice rather than prepayment.

Rated 5 out of 5 stars

I was looking in buying an ACER travelmate laptop. All my previous laptops in UK were of this type, however since my re-location to Greece a few months ago, it was not possible to order from a UK-base... See more

Rated 5 out of 5 stars

Purchase was very straightforward and arrived on time. I just wish they'd sent a proper VAT receipt without pressing me to sign up for special "business account" terms. Not a big deal, but probably... See more

Rated 5 out of 5 stars

I recently purchased the G.Skill Trident Z5 Neo RGB DDR5-6000 32GB memory kit and the Kingston FURY RENEGADE 2TB NVMe SSD from Lambdatek, and my experience was excellent. The ordering process was... See more


Company details

  1. Computer Shop
  2. Software company

Information provided by various external sources

LambdaTek is one of the largest online stores with more than 80.000 product lines in stock. Product prices are constantly monitored by active market research aided by dedicated in-house technology, allowing us to bring the best deals to you, the customer. This has helped establish LambdaTek's reputation as the best value one-stop store for both consumers and corporate businesses alike. Testament to our level of service is the outstanding feedback left on various independent review sites. This feedback is the main reason why many decide to shop with us. Don't take our word for it, have a look yourself!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, awesome products, i have experience with this company since 2016, got absolutely 0 complains. Top quality in everything

12 January 2023
Unprompted review
Rated 1 out of 5 stars

Well so far I have gotten nowhere with…

Well so far I have gotten nowhere with Lambda-tek, in fact several of the return emails have been somewhat demeaning bordering on aggressive.
I ordered an item from their website a Ryzen 7 5800x 3.8Ghz, it said 'warehouse' so I assumed it was open box or somesuch. What arrived was a component keyboard for some sort of laptop. Upon opening I emailed the address on invoice and heard no reply. Upon telephoning Lambda-tek I was told that email address is wrong and to resend to returns. I had asked for the wrong item to be collected and the correct item sent out. The reply I have is that someone mislisted the item and that they will not honour the order, that I should return wrong item to get refund. I have informed them that I would be going to Trading Standards but this seems not to phase the companies representative. Why should we send you a £250 item for £120.... Reason is that YOUR COMPANY listed the item for sale, sold the item to me, received payment for it but failed uphold your end of the sales contract.
Please, as requested have someone in authority to call me to discuss how we move forward, before I contact UK trading standards.

And before Lambda accuse me of fraudulently posting or buying, this Trustpilot account is my partners and we share it.

18 November 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear Andrei,
Indeed we are sorry for the inevitable confusion caused by the error on part of the product page, and for the disappointment in receiving a different item. I can see the returns team quickly provided you with a prepaid postal label. All we ask you to do it drop off the item at the nearest post office so we can issue you with a full refund.
Kind regards
The LambdaTek Team

Rated 2 out of 5 stars

Power cord with wrong plug

I received the product and everything is ok except the power cord plug which is UK type instead of EU schuko type, as written in the order.
I sent some emails but got no response.
Disappointed.

22 September 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

Hello, our delivery support team have had quite extensive communication throughout the whole ordering process, but cannot see an email from you alerting us to the problem (?) Please kindly contact our service team at delivery@lambda-tek.com to resolve.

Rated 1 out of 5 stars

Avoid this company!

Avoid this company, they do not have any items in stock, yet on their website shows in stock. I ordered a Lenovo keyboard which showed as available and in stock. In stock means UK!!!!! I paid for express delivery and received an email saying they upgraded the shipping for free. LOL!! My item shipped from Denmark to Torquay and right now is in the US. Here is the tracking to prove that. This company is a scam! Should be banned of offering any services.
Customer service online is very rude!

FedEx tracking 279511396575

22 October 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

We apologize for the delay. We are in the process of rectifying the courier's mistake and will ensure you get the product you ordered.

Rated 1 out of 5 stars

Avoid!!

Ordered two Ryzen 5 processors. Item was well in stock (62) while placing the order. My order was cancelled stating no stock but the item was still available to order with the price increased. Awful experience. I'll definitely avoid next time

26 October 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

Hello Vas,
we are very sorry for your bad exerience. As already explained, your items were cancelled because of an unexpected stocking issue

Rated 1 out of 5 stars

I will never forgive

I will never forgive the owners of this company for what the did to me and the catalogue of very nasty problems they caused in my life, to try and force me to not only take full responsibility for their failings, failings that had nothing to do with me, but also turn a massive profit at the same time. Again despite I had nothing to do with any of it and didn't even learn about the problems till days after they caused them.

To date all the problems they caused me remain unacknowledged, unexplained, unaddressed, all complaints to try and get the issues resolved for me have been ignored/blocked and remain ignored/blocked. I’ve been left going through counseling and its had a massive impact on my health, all due to them, yet they never even said sorry.

Mr and Mrs Felici, I will never forgive you two.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

A good experience and a good price

Had Stock, condition was made clear (in this case brown box), price was half the nearest I could get it from. Really clear order process and total clarity over delivery. I'll be returning to Lambda Tek for my next requirements.

24 October 2022
Unprompted review
Rated 1 out of 5 stars

Rubbish

Ordered a software licence download which showed in stock, It wasn't in stock & now they have sent a DVD product to the wrong address & it's not been received.

8 October 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear nick. Indeed the license was delivered on a dvd instead of electronically. We do apologize for the confusion. However the dvd was sent to the address you gave in your order. We tried to contact you to confirm if you have received it, but to date have not received a reply from you?

Rated 1 out of 5 stars

Wrong item delivered

Hi, I have bought a SSD Integral 2000 GB and received a toner cartridge.
I am so disappointed, will never buy from them, be careful !

21 September 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

Hello Marius. This looks like an inventory error. Please contact the sales team for a return and refund.

Rated 5 out of 5 stars

I am super satisfied with the purchase

I am super satisfied with the purchase. In my country (Spain) I couldn't find the Spanish keyboard for my lenovo tab p11 tablet. I even called lenovo Spain but they told me that although the tablet is new the keyboard did not have it and they would not have it. My surprise when I started looking for it on the web and only one of them had keyboards in my language for my tablet. I made the order not very convinced but I was wrong. A ten for these guys, because my keyboard has arrived perfectly, in the time it marked and on top of that with the layout of the keys of my country as advertised. I can't be happier. If I need anything again I will come to you without hesitation. Thanks.

28 September 2022
Unprompted review
LambdaTek logo

Reply from LambdaTek

Hola David,

we are very happy to check your appreciation and as we do our best to give customer the best possible service, your satisfaction will help to increase our service more again.

Thanks and see you soon!

Franco
LambdaTek Team

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