They messed up my delivery and sent only 1 instead of 2 bulbs that I ordered online. I contacted customer service, and then sent the second bulb immediately. So, all good in the end.
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Here I can find exactly what I'm looking for, fast shipment from the Netherlands also. Thanks for the great service.
Products + delivery itself very good, please make the payments (Klarna etc.) more simple and straightforward.
Package came in 5 days which I think is good knowing quite long distance to Finland.
Company details
Written by the company
Meiltä Lamppuexpress.com:ista löydät tarkoin valitut laadukkaat LED lamput ja valaisimet edulliseen hintaan. Olitpa sitten hankkimassa LED polttimoita tai uusia LED valaisimia kotisi tai yrityksesi käyttöön, me takaamme, että saat kaikki palaset yhdellä kertaa ja valaistusprojektisi sujuu helpommin. Kaikki ovat tervetulleita Lamppuexpress.com:iin ostoksille; yksityisasiakkaat, yritykset ja julkiset organisaatiot.
Contact info
00180, Helsinki, Finland
- info@lamppueexpress.com
- www.lamppuexpress.com
4.2
Great
2k reviews
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Do not buy
This was the only replacement available for 4 pin 9w compact florescent. I purchased 2 they both lit then flickered, then burned out with smoke! Like the other reviews stated. If lampexpress knows this why are the selling them? Dishonest business practices!
18 November 2023
Reply from Lamppuexpress
Dear Jason,
I'm really sorry that you have received defective lamps.
We really appreciate your feedback and we will make sure the quality control department gets this message.
In the meantime, one of our agents is going to get in contact with you to help you find a solution to your problem.
Kind regards,
Team Lamppuexpress.com
All good.
Here I can find exactly what I'm looking for, fast shipment from the Netherlands also. Thanks for the great service.
6 September 2023
Unprompted review
Great products and quick delivery
Great product selection and quick delivery. Pretty expensive, though
15 August 2023
Easy to order and fast delivery
Easy to order and fast delivery! Products not pricey. All well so far...
15 July 2023
Too slow delivery
24 April 2023
Reply from Lamppuexpress
Hello Niraj
Thank you for the feedback.
It takes usually 3-5 business days to deliver to Finland.
We are sorry if it took a bit longer than expected, sometimes parcels can be delayed during transport.
You can always write to our email at info@lamppuexpress.com.
Kind regards
Nina
Excellent range of products
Excellent range of products and decent price to quality ratio.
16 April 2023
Package came in 5 days which I think is…
Package came in 5 days which I think is good knowing quite long distance to Finland.
10 March 2023
Brilliant and fast service/delivery
1 November 2022
Amazing service and speed in delivery!
1 September 2022
You have to be precise
Cons:
You sent me the wrong products (in the product presentation on the website, there was wrong information about the product) and in the refund invoice, not only was it possible to pay the difference in the products, but first I had to pay for the new products and then I would only get my refund later. This is not practical billing.
Pros:
The customer service was functional and the mistake was to be corrected quickly.
8 July 2022
Reply from Lamppuexpress
Dear Karo,
Thank you for sharing your experience!
I will include your point of view in our continued work to improve our service.
The refund have already been performed and you will receive it as soon as possible.
Kind Regards,
Jakob - Team Any-Lamp
I have return the parcel
I have return the parcel. What is phone number to be used ik the return?? Post office eon’t take it without phone number. (Order number 1600049067).
22 June 2022
Reply from Lamppuexpress
Hei Minna,
Olemme pahoillamme kokemuksestasi!
Tutustumme tilauksesi tietoihin, ja asiakaspalvelumme tekee parhaansa ongelman ratkaisemiseksi.
Muistathan, että asian käsittely voi kestää muutaman päivän.
Voit aina lähettää meille sähköpostia osoitteeseen info@lamppuexpress.com.
Ystävällisin terveisin
Jakob - Team Lamppuexpress
Parcel is not yet here
6 June 2022
Reply from Lamppuexpress
Dear Tommi,
I'm sorry to hear that the parcel has not arrived to you yet, I will go ahead and contact the courier to ask them for an update on this parcel. I will keep in contact with you in a separate e-mail.
Once again I'm deeply sorry for all the delays related to your order!
Kind Regards,
Johan - Team Lamppuexpress
Very disappointed!
Very poor customer service that takes no responsibility for a faulty product and a faulty product description that was close to leading to an electric fire!
15 March 2022
Reply from Lamppuexpress
Dear Markus,
Thank you for your feedback! We will include your point of view in our continued work to improve our service.
Kind regards
Jakob - Anylamp Team
Ostokseni ei tullut koskaan perille.
Ostokseni ei tullut koskaan perille.
My purchase never arrived.
My money has not been returned.
12 February 2022
Reply from Lamppuexpress
Hei Matti,
Kiitos palautteesta! Otamme antamasi palautteen huomioon, kun kehitämme palvelujamme.
Voit ottaa meihin yhteyttä sähköpostitse osoitteessa info@lamppuexpress.com.
Ystävällisin terveisin,
Nicole
Team Lamppuexpress
Everything work as agreed and delivery…
Everything work as agreed and delivery was fast. Good job.
1 February 2022
Very slow delivery and no free return
I bought 3pcs Philips GU10 LED bulbs and 15pcs Noxion G9 bulbs, the price was OK (not too expensive not cheap), but the shipment was really slow, I placed the order on 08.01, but just received the package on 17.01, 9 days from the Netherlands to Finland, can the shipment be slower?
Also it’s found that they don’t behave as Amazon or other company in Finland, if you want to return the package, you need to pay for the return shipments. You need to be very careful before placing the order.
19 January 2022
Reply from Lamppuexpress
Dear Andrew,
Thank you for your review of Lamppuexpress!
I am really sorry to hear of the long delivery times you have been exposed to. Typically, our delivery times are between 2-5 business days however at the moment our courier is facing delays. We are working together with the courier to improve our services to our customers.
Nevertheless, if you have any further enquiries, then please do not hesitate to contact us on info@lamppuexpress.com.
Kind regards,
Nicole
Team Lamppuexpress.com
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