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Lamps Plus® Reviews 

16,284
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the wide selection of quality products, finding what they need thanks to transparent and detailed descriptions. Many highlight the user-friendly website, noting its easy navigation, effective filtering tools, and simple ordering. Reviewers also appreciate the competitive and fair pricing, with orders arriving on time and in good condition, alongside helpful customer service. However, some customers also noted issues with product functionality, such as items arriving broken or failing shortly after purchase.

What people talk about most

Product

People report positive experiences with products, praising the great variety, selection, and ease of finding... See more

Website

Clients share positive opinions on the website, frequently praising its ease of navigation and user-friendly... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and fast with... See more

Price

Reviewers mention positive feedback about price, often highlighting great value, reasonable pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company is refreshingly easy to deal with. They are an established and reputable firm with a proven track record that gives me great peace of mind. I trust their commitment to a frictionless resol... See more

Rated 5 out of 5 stars

I am so excited about my new lamp! I have been looking and looking and finally landed on the LampsPlus site and am completely delighted at the hundreds of options, looks like nice quality too and pre... See more

Rated 5 out of 5 stars

Always able to find quality merchandise at good price points here. Website is user friendly and easy to navigate to product I'm searching for. Expansive inventory of quality products. LOVE LampsPlus!... See more

Rated 5 out of 5 stars

I had difficulty finding a way on your website to order a 12" downrod (independently, without ordering a fan). I used the live chat feature and connect with Shannon A. She provided me with a link to a... See more


Company details

  1. Lighting Shop
  2. Home Furniture Shop

About Lamps Plus®

Written by the company

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16k reviews

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4.6

All reviews

(16,284)

407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying light fixtures for a whole new…

Buying light fixtures for a whole new construction house is daunting and expensive. I kept returning to Lamps Plus for the search tools that filtered down selections, making it less overwhelming to choose. The prices are competitive too.

19 March 2026
Rated 1 out of 5 stars

I signed up for the $50 discount and it…

I signed up for the $50 discount and it wasn't offered when I went to check out. Was this just a way of getting my info???

18 March 2026
Lamps Plus® logo

Reply from Lamps Plus®

Thank you for reaching out. We're sorry you weren't able to use the promo code for $50.00 off. This offer applies only to exclusive Lamps Plus merchandise. The item you selected ships directly from one of our trusted vendors and isn't part of our exclusive line, it's not eligible for promotional discounts.

Rated 5 out of 5 stars

Donna H

Donna H. was super helpful, patient, and friendly! It's a true pleasure to have a CS interaction with someone like Donna. She really went above and beyond to help me find what I needed and to figure out what wouldn't fit my needs. She's a real keeper!!

18 March 2026
Rated 5 out of 5 stars

LAMPS PLUS was my sigh of relief!

I am always pleased with the amazing selection Lamps Plus offers!
I was especially happy this evening when, during a severe thunderstorm & tornado watch in our Florida area, a large and loud bolt of lightning struck nearby and I jumped back away from a glass door knocking over my table lamp which shattered.
I looked on your website HOPING you still carried it & I saw the picture of it…I was able to purchase a replacement immediately!!!
This turned a scary experience into a big sigh of relief!!
Thank You!!!

15 March 2026
Rated 2 out of 5 stars

I wish I realized the bulbs were not…

I wish I realized the bulbs were not included. It would have been helpful as a suggested to purchase with the lamps

11 March 2026
Lamps Plus® logo

Reply from Lamps Plus®

We apologize for any confusion regarding the item details. Providing accurate information is important to us, and we’re sorry to hear we may have fallen short. If you have any questions or need further assistance, please feel free to contact us.

Rated 4 out of 5 stars

Perplexed!

I'm still looking for a 7" diameter x 6-7" high Adirondack style paper shade with either clip on bulb, or socket spider, attachment to lamp.

10 March 2026

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