While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'm glad to see people actually got to use the app. I've tried to logon numerous times with no success. Having been informed that I need to rest my password, I'v tried that numerous times too. The em... See more

Rated 1 out of 5 stars

My langotalk subscription recently got renewed.While I am trying to login to the site , this site has been loading for past 7 days..No response from the customer support..There is no helpline number... See more

Rated 5 out of 5 stars

Langotalk is a great addition to the other more writing-based language app that I use. there is nothing like having a conversation with another ... entity ... to make you drag those words and phrases... See more

Rated 1 out of 5 stars

I bought this app specifically for the AI Tutor feature where you could create custom conversations on any topic for 5/10/15 minutes - but it's completely gone now! The app has multiple critical bug... See more

Company details

  1. Educational institution

Written by the company

Langotalk is your personal AI Tutor that will help you learn a language faster.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Neither the app or the website provide a way to unsuscribe before it charges you after the free trial. Its clearly a scam. They say you have to find an email from paddle that was sent which has an unsuscribe button in it. I never recieved the email from paddle. Stay away. There's other apps out there that use a normal subscption method through the play store.

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Save your money

The AI character bots and quizzes are repetitive ( same question multiple times in a short conversation or in a lesson quiz), unresponsive ( don’t recognise requests to not talk about x, not keep repeating questions, talk about y. Etc) and inaccurate. As an English speaker I find questions coming up in German unhelpful. The «  something unexpected happened » page has come up every single time I have used his app ( ie something has broken down and halted the conversation ). The ability of the AI bot to recognise speech is moderate (at best) I find the whole experience frustrating and definitely not worth the money.
At some stage AI may be a good way to learn a language. At this moment, it is not.

15 June 2024
Unprompted review
Rated 1 out of 5 stars

My langotalk subscription recently got…

My langotalk subscription recently got renewed.While I am trying to login to the site , this site has been loading for past 7 days..No response from the customer support..There is no helpline number or any contact us .
I want to continue learning but how can someone learn without logging into the app or the site.. Basically nothing working with this site.

24 May 2024
Unprompted review
Rated 4 out of 5 stars

Using Italian: Great Idea but Wish Error Reporting was Easier

I enjoy the flexibility and the opportunities to have exchanges with the bots. However, errors are not rare enough and the only way to report them is through Discord, which I do not want to use, or an email, that I have to stop and find each time. There should be a report button right next to each text box that would let you report the problem with a brief explanation and continue working.

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Fraud wesbite

Easy description, Scam. They sign you up for a 7-day trial, you cancel and they fraudulently take the full year's money. You request a refund and the refund is refused. You don't even have access to your subscription after this payment.

Where is my money idk, where is my subscription idk. All i know is that 80 euros have been stolen from me.

28 September 2023
Unprompted review
Langotalk logo

Reply from Langotalk

Hello, Ariel from Langotalk here.
I'm really sorry about your experience. Our policy is 100% money back guarantee if you're unhappy with the service. From your description, you probably talked to the AI chatbot of our payment provider.
Feel free to reach out directly to me using the 'Contact Us' link, and I'll help you out with a refund.

Rated 5 out of 5 stars

EXCELLENT Customer Service with immediate responses

I just want to chime in & share my experience with Langotalk's amazing customer service. I got the 7 day free trial and forgot to cancel it and of course I was charged. I reached out to their team through the email on their page several weeks after the matter and was able to get a literal immediate response and a full refund. They could see from their end that I hadn't been using the product and I really couldn't afford the $80 charge and they were nice enough to still refund it even though it was my own fault for forgetting to cancel. I think that speaks volumes for their integrity as a business. I did also like the service they provide with being able to practice conversation with the bots. I just can't afford it at the moment and wanted to try it for free to know if I'd want to come back & purchase in the future which I do feel I will come back to purchase later.

21 September 2023
Unprompted review
Langotalk logo

Reply from Langotalk

Thank you so much Dominique! I still hope to have you back with us :)

Rated 1 out of 5 stars

Absolutely rubbish AI voice to text…

Absolutely rubbish AI voice to text translation! I speak intermediate Spanish and it couldn't identify what I was saying and just converted my speech to gibberish so all answers from the chat were nonsensical. How can say Hi and Google translate perfectly understand me but this doesnt. Awful app unless you just want text conversations

12 September 2023
Unprompted review
Langotalk logo

Reply from Langotalk

Hi Robynn,
Ariel from Langotalk here.
Sorry you had a bad experience. We use the best AI technology for transcription, so this might have been an issue with the connection. Feel free to reach out to me directly for assistance.

Rated 2 out of 5 stars

Nothing you can't do with ChatGPT

Nothing you can't do with ChatGPT. The monthly cost is a bit excessive, given that ChatGPT is a free service.

If you use your mic in the chats, it will sometimes misinterpret what your saying (example "chi" instead of "shi") and there's no way to correct your input, which messes up the conversations.

You can't listen to your recordings afterwards (at least in the chats), to hear if your pronunciation is correct or not.

The chatbot will repeat the same questions when you prompt it to ask questions, and responses are awkward. Eg, something like: "My day was so-so, I found a stray cat" "Cats are cute" --- "I like (metal band)" "Oh then you might like (country band)".

It also seems to be intentionally difficult to cancel the membership, I had to mail support to get the link to the cancellation page.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Be very careful of this scammer…

Be very careful of this scammer service. They trick you into a free trial and then there is no option to cancel your membership before getting billed for a full year.

26 June 2023
Unprompted review
Langotalk logo

Reply from Langotalk

Hi Stephanos, Ariel from Langotalk here.
I'm sorry about your experience. You can cancel your subscription using the link in the email with the receipt. We also offer a 100% money back guarantee, so even though it's been a few months, feel free to reach out and I'll gladly send a refund :)

Show reviews in all languages. (33 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look