Language Oasis Reviews 

184
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Stumbled upon these guys on a desperate search to help a client out from the Czech Republic. She was trying to track down someone to translate her bank statements and tax returns into English so we c... See more

Rated 5 out of 5 stars

As always - friendly, professional, fast and accurate. Not to mention a great price too! I always appreciate the great work you guys do for me. Thank you for always being dependable!!! You all have... See more

Rated 4 out of 5 stars

My experience in communicating with the Lady who answered me by phone was not the best, because my English is not good and she did not speak Spanish. In January last year, Language Oasis had more... See more

Company replied

Rated 5 out of 5 stars

I have had well over 20 pages of documents translated from Language Oasis and I've got to say they did an EXCELLENT job. They were extremely efficient. They were very timely (less than 36 hours late... See more

Company details

  1. Licence Office
  2. also in
  3. Association or organisation

Information provided by various external sources

Language Oasis offers professional translation services of all global languages. We aim to deliver translation & interpretation services that you can trust.


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4.8

Excellent

TrustScore 5 out of 5

184 reviews

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4.8

All reviews

(184)

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Rated 5 out of 5 stars

Reliable Company

Whenever you need a translation especially in a rush situation. Language Oasis is the first thing comes to my mind. Because you can depend on them with efficient, accurate and fast service. I recommend this company.

5 August 2014
Unprompted review
Rated 5 out of 5 stars

Awsome

I was impressed with the time, and service I was able to get from you. I asked around before I went to your site and was quoted $240.00 minimum for up to 600 words. Well I had just one page to be done and you did it for a reasonable price, And notarized that is what I needed. Thank you.

5 August 2014
Unprompted review
Rated 5 out of 5 stars

Fast and very affordable service.

Very fast (I needed to have it send to Denmark) service and very cheap compared to the competitors prices. I called customer service a few times - a little hard to get through, but the lady I spoke with was always very helpful. I would def. recommend this company to others.

3 August 2014
Unprompted review
Rated 1 out of 5 stars

I don't recommend to use Language Oasis services

They translated a university transcript from German to English. I speak both languages, thus it was pretty easy to realize that there were mistakes. Actually, very obvious mistakes. They used google translate to translate some parts of my document, really, they did it. Google translate was the only "dictionary" in where I could find the type of error they were making.

In addition, Language Oasis says in the website that they use native translators. False. When I received the first translation (I obviously requested a new one with changes) I was able to see who had been the translator. When I googled it...surprise! She was neither a German native speaker nor an English native speaker (she was from somewhere in Eastern Europe and had lived in Germany for only a few years). And you can notice the difference when a translation has been done by a native or not.

Finally, the layout was awful. It was not easily legible. What the document needed was just two more minutes job which would have include the use of the "bold" and "cursive" command of microsoft word - something that a 10 years old knows how to use. This last failure in conduction with the other ones listed above are indicators of how little Language Oasis cares about their job (making good translations) in contrast to how much they care about making money.

In conclusion, really, don't use the translation services provided by Language Oasis.

24 July 2014
Unprompted review
Language Oasis logo

Reply from Language Oasis

Dear Ana,
We apologize for the inconvenience you experienced back in November 2013. Please rest assured that the company took the necessary disciplinary measures with the translator. Language Oasis strives to maximize its customer satisfaction. It is not true that we do not care about the job we do, or else we would not have sent you the job for revision before we mailed it out. We listened to your requests and corrected the translation accordingly in no time, and then we shipped your documents after your approval. As for the translator, she is proficient in translating to/from German and she always translates with absolutely no problem reported. When it comes to the translation of courses in transcripts, some names of courses differ from one country to another. We are not justifying the mistakes done, but what matters is that we care about our customers and our services. We make sure that each and every translation completed, is a translation approved by the customer. We are always glad to make any changes requested until the customer is fully satisfied.

Rated 5 out of 5 stars

AWESOME!!!

In less than three hours I had my birth certificate translated from Spanish to English. I am fully bilingual and can tell you the translation is precise. Language Oasis is great resource to use if you need an official and professional looking translation.

17 July 2014
Unprompted review
Rated 5 out of 5 stars

great!

The service was really fast (it only took a couple of hours) and the translation superb. I totally recommend it!

16 July 2014
Unprompted review
Rated 2 out of 5 stars

Sloppy Translation

The customer representative was helpful, but the translation done by this company was conducted in a sloppy and completely unprofessional manner. It is unfortunate that this is probably not the only company that is certified to make translations of documents of paramount legal importance and is woefully unprepared for the task.

10 July 2014
Unprompted review
Language Oasis logo

Reply from Language Oasis

Dear Matthew,
Thank you for your praising our customer representative services. We apologize, however, for the two mistakes in translation. We assure you that the necessary disciplinary measures were taken regarding the translator. And as discussed over the phone with you yesterday, we were alarmed that these two mistakes were made by this translator in particular as this is not something she would usually do. As for the other issues towards the end, they are merely the result of the unclear handwriting which could only be understood by someone who knew personally the names and addresses. And this is why we send the translated copy to our customers for checking before finalizing it and sending it out.

Rated 5 out of 5 stars

fast and professional services

Language Oasis provided me with fast and professional services, as well as excellent communication via phone and email. This all for a very reasonable and competitive price!

26 June 2014
Unprompted review
Rated 5 out of 5 stars

Awesome service

I love the service I got from Language Oasis. They are fast, professional and awesome. Second time I used their services and just as happy as I was the first time.

21 June 2014
Unprompted review

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