La Redoute UK Reviews 

25,323
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. #401 of 602 best companies in Clothing Shop
  2. #46 of 54 best companies in Furniture Accessories
  3. #334 of 400 best companies in Home Furniture Shop

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25k reviews

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4.3

All reviews

(25,323)

7,513 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order. Arrived promptly. Nice shorts, very happy with the design.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Theresa,

We're so pleased to hear that ordering was easy and your shorts arrived promptly. We're especially happy that you love the design! Thanks Leanne

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, excellent value for money.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so happy to hear that your delivery was speedy and that you found our products to be excellent value for money. We truly appreciate your positive feedback! Thanks Leanne

Rated 4 out of 5 stars

Classic white t-shirt.

Kept informed of delivery. Feels nice quality fabric. Haven't washed yet so wait and see. Prefer a v-neck t-shirt so pleased to be able to find in linen.
Fairly straight forward order. Only thing, and I find this generally with so many companies - it's hard to gauge the sizing. All inconsistent. Even with the size guides provided. I may have got away with a smaller size but I didnt want to risk it when I placed the order. Hard work to order different sizes and return. Hard from photos to tell if slim fit or oversized etc. That is my only issue with on line shopping. Satisfied with product - loose fit and styling.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Julie,

We are so glad to hear you appreciate the quality fabric and the availability of a linen v-neck t-shirt. We understand your concerns regarding sizing inconsistencies across different companies and the challenges this presents for online shopping. We are always working to improve our size guides and product descriptions to better reflect fit and styling.

Thanks,
Megan

Rated 5 out of 5 stars

Good product delivered in a timely…

Good product delivered in a timely fashion .

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We are so pleased to hear that you were happy with the product and the timely delivery. Thank you for your positive feedback! Thanks Leanne

Rated 4 out of 5 stars

Beautiful curtains

Beautiful curtains. Good quality
Delivery was slow to begin as I hadn’t realised it was being shipped from France but once evri got it it was speedier.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Colleen,

We're so glad you love the beautiful curtains and appreciate their quality! We understand that the international shipping from France can sometimes take a little longer, and we appreciate your patience.

Thanks,
Megan

Rated 3 out of 5 stars

Its a nice bra

Its a nice bra, but if you have the bra on the last fixings it irritates your back as there isnt enogh protective material after them. Would also like more adjustment on the straps. I normaly wear M&S total support but tried these as those now have far too much elastane in now so also dont fit as well.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Angie,

We're sorry to hear about the irritation caused by the fixings and that the strap adjustment wasn't sufficient. We appreciate you bringing these points to our attention, as it helps us improve our designs.

Thanks,
Megan

Rated 5 out of 5 stars

Lovely jacket

Lovely jacket, good price and with quick delivery.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jason,

We're so happy to hear that you found the jacket lovely, the price good, and the delivery quick. We truly appreciate your positive feedback! Thanks Leanne

Rated 1 out of 5 stars

Awful shoes! Arrived severely damaged

Awful product,I ordered some Birkenstocks and arrived damaged,glue all on them and looks like they have been worn which is not what you want when spending nearly £90 on some sandals,so disappointed

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Isabelle,

I'm so sorry to hear that your sandals arrived in such poor condition, with visible glue marks and signs of wear. This is certainly not the standard we expect, nor the experience we want for our customers when purchasing a new item. I completely understand your disappointment, and I can see that you spoke with one of my colleagues about this yesterday.

Thanks,
Megan

Rated 5 out of 5 stars

The quality of the products is…

The quality of the products is excellent.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Stef,

We are so pleased to hear that you were happy with the excellent quality of our products. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Love this site

Love this site. It has a good variety of products and is easy to navigate. I wanted some new, long, nightdresses and found exactly what I was looking for. Great price,fast delivery. Cheers

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Janet,

We're so happy to hear you love our site and found a great variety of products that were easy to navigate. It's wonderful that you found exactly what you were looking for at a great price with fast delivery! Thanks Leanne

Rated 5 out of 5 stars

Gorgeous linen tablecloth

I discovered the most beautiful tablecloth on the La Redoute UK website and ordered it....it arrived quickly and is perfect in size, fabric and a bonus was on sale!! 10 out of 10. Thank you.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear you discovered such a beautiful tablecloth on our website and that it arrived quickly! It's wonderful that it's perfect in size and fabric, and even better that it was on sale. Thank you for your fantastic feedback! Thanks Leanne

Rated 5 out of 5 stars

Great quality product

Great quality product, quick delivery.

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Christin,

We are so pleased to hear that you were happy with both the quality of the product and the quick delivery. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Easy ordering and quick delivery

Easy ordering and quick delivery. The linen basket is a bit less sturdy than I would expect, but it looks nice and fills the space perfectly

22 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Rebecca,

We're so pleased to hear that your ordering experience was easy and that delivery was quick. We appreciate your feedback regarding the sturdiness of the linen basket, and we're glad it looks nice and fits your space perfectly. Thanks Leanne

Rated 5 out of 5 stars

Great service

Great service, delivery was spot on and products perfect

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Maz,

We are so pleased to hear that you experienced great service, that your delivery was spot on, and that your products were perfect. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

There was an issue with the item and…

There was an issue with the item and customer service has been impeccable.

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear that even with an issue with your item, our customer service team was able to provide you with an impeccable experience. Thank you for your feedback! Thanks Leanne

Rated 5 out of 5 stars

Easy to use website

Easy to use website, filtering and ordering quick and straightforward. Quick delivery of my items.

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Lynne,

We're so pleased you found our website easy to use and the filtering and ordering process quick and straightforward. It's wonderful to hear your items were delivered quickly too! Thanks Leanne

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