Large Merchandising Reviews 

2,389
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I really like the quality of the clothes, shoes and the rest of stuff. Bought multiple times and everytime I'm glad with the result. Of course I wish that delivery can be a little bit quicker, but tha... See more

Company replied

Rated 5 out of 5 stars

Amazing shop with great delivery times always. The quality of the products are excellent. Great buying experience online. Thank you Large NL for keeping the metal community happy !

Company replied

Rated 4 out of 5 stars

My order was correct, no surprises. It was packed carefully so that the delicate item was between clothing - i appreciate that. Also the bonus stickers were lovely. Delivery took 2 days longer than ex... See more

Company replied

Rated 5 out of 5 stars

Super happy with everything that I ordered! I've ordered multiple times and the products are exactly the same as on the website,and always high quality! I recieved my package as planned by the postal... See more

Company replied

Company details

  1. Music shop
  2. also in
  3. Film rental store
  4. Gaming services

Information provided by various external sources

Large is dé grootste in alternatieve muziek, merchandise & lifestyle. Wij hebben alles van jouw favoriete bands, films, games of series!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,389)

385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better than expected

I gave 5 stars because the website is very easy to navigate and shop from, the delivery was faster than I expected, and the product is excellent for a fair price! Congratulations! I will definitely purchase from you again."

4 December 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Thank you! Cheers, Martijn van de LARGE crew

Rated 5 out of 5 stars

Perfect

Top producten en alles is snel geleverd!

13 November 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Top Karen dankjewel. - Martijn van de LARGE crew

Rated 5 out of 5 stars

The shoes were PERFECT

The shoes were PERFECT! I have zero complaints. The delivery was also quick and omg the box they came in is so pretty I'm probably gonna keep it to put some stuff in it hahah

15 August 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Awesome!! Happy that even the box is pretty haha. ^ Martijn of Team LARGE

Rated 5 out of 5 stars

Great merchandise

Great merchandise, quick delivery. Always very happy to get my large.nl package!

19 June 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Thanks Kate. We are always very happy with you as well. KR - Martijn van de LARGE crew

Rated 5 out of 5 stars

Will definitely buy again

Everything was exactly like in the pics, the quality of the items is really good.
The items were packed nicely and everything was delivered in 2 days.

7 June 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Great, thank you!! - Martijn van de LARGE crew

Rated 1 out of 5 stars

Lousy service

Placed an order but the site refused to accept my chosen payment method, so I had to choose another one. I wound up changing my mind almost immediately after the order had been placed but according to the website, customers can't cancel orders due to "technical issues". What kind of rubbish is this?!

Update: While I appreciate that I received a reply from Marijn, the website's FAQ clearly states that orders cannot be cancelled. Also, I've yet to receive a reply from customer service despite contacting them via the website almost immediately after placing my order.

22 May 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Hi! sounds like a weird chain of events, could you please contact our customerservice WITH your ordernumber/customerID? If the product hasn't been shipped we can normally cancel it. I am convinced that we can find a quick solution for you. - Martijn van de LARGE crew

Rated 5 out of 5 stars

I ordered for the 3d time from…

I ordered for the 3d time from large.nl, no issues whatsoever. Really quick and nice service. Products are as described (mostly t-shirts and sweaters). Last but not least, I love the fact that they use post NL to ship the packages which is by far much better compare to DHL that lose packages all the time.

3 May 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Thankj you Athanasios (beautifull name!) - Martijn van de LARGE crew

Rated 5 out of 5 stars

Arrived super fast

Arrived super fast, was exactly as I expected. great quality and design... thank you.

6 March 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Thank you Eddy!! - Martijn van de LARGE crew

Rated 5 out of 5 stars

To recommend

Limited size choice in women pants, overall good quality clothing, easy returns, friendly customer service, fast delivery.

27 February 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Cool, thank you for your positive review. - Martijn van de LARGE crew

Rated 5 out of 5 stars

On time delivery

2nd time I have ordered a vinyl from them. Delivery was super fast, on time and well packed. Not sure why there are so many 1 star reviews as my experience both times has been a pleasure.

27 January 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Hi Craig,
thanks for your review! We are on top of our game again :)
- Martijn part of the LARGE crew

Rated 5 out of 5 stars

Yass Queen

I order at least 5 times a year at large, i love it

5 January 2024
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Hey Anna, thanks for your review!! :) KR, Martijn from team LARGE

Rated 1 out of 5 stars

ATTENTION scammers

one star is too many. I ordered a sweatshirt. I received information that the order was canceled. the money was not returned. I can't ask for MY money back. it's a scam! How do I get my money back?

3 December 2023
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Hey Monika, I think refunds normally take 4-5 workingdays. Your order was just before the weekend if I am correct. Hope everything worked out and you have been refunded the full amount. If not, please let me know. KR, Martijn from team LARGE

Rated 5 out of 5 stars

Everything okay despite negative reviews

I must say, I was a bit sceptical about ordering due to there being so many negative reviews, but decided to try anyway. Luckily, my order was delivered on time and I am very happy with my purchase!

7 December 2023
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Good that you 'gave it a go'. As we say in dutch. Thank you for the great review! - Martijn from team LARGE

Rated 2 out of 5 stars

Their Live chat is terrible

Their Live chat is terrible, they just keep you waiting for hours, until someone takes over that leaves you waiting again. Been chatting for 2 days now, without any answers. Couldn't find a phone number instead, so that's not an option either. They used to be good, been buying there for 20 years or so, but not ordering from them anymore...

6 December 2023
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

You are completely right! The chat is indeed something we needed to work on, especially during the busiest period of the year. It is surprisingly good at the moment, so feel free to give it a go. Sorry we did not manage your expectations. ☎ 010-305 81 00 / feel free to give us a call incase we can still make it up to you. Kr, Martijn from the LARGE team

Rated 5 out of 5 stars

I ordered an item that was out of…

I ordered an item that was out of stock, customer service helped me cancel the order i got my money back the same day, no problem what so ever, recommendable.

1 December 2023
Unprompted review
Large Merchandising logo

Reply from Large Merchandising

Thanks Jochem for the great review!! - Martijn from team LARGE

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