I think it made a big difference, it does take time to see results but after a few weeks I love the results I’ve gotten.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Lash by Maya is a small business whose mission is to provide you with a solution to grow your eyelashes with the best possible result.
Contact info
1704 Llano St Ste, 87505, SANTA FE, United States
- +1 501-406-1204
- info@lashbymaya.com
- www.lashbymaya.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honestly
Honestly, this product is amazing! I noticed a clear difference in the thickness and length of my lashes in a short time. Totally worth it 👌🏼✨
The Product was good but..
The Product was good, I paid but the amount of items was incomplete and there is no responsibility whatsoever.
You don't have to buy it every month
It helped. My lashes grow and are strong. But I don't want to order every month
Professional Service
I wanted to cancel an order for the Lash serum and sent an email. I was impressed to receive a response in less than 2 hours, and my cancellation was handled immediately. Such a fast, helpful, and professional service – truly excellent! Highly recommend!
I haven't received the items yet it's…
I haven't received the items yet it's been a month now. I want my money back!!! It said shipping 5-8 days but in my case. IT'S BEEN A MONTHS. And i used a PREMIUM DELIVERY!!
I don’t know why but I didn’t see any…
My eyelashes have not improved. I don't know why but I haven't seen any change in my eyelashes. It's been a month and a half since I started using this product but still nothing has changed.
It took a while to arrive but after a…
It took a while to arrive but after a few days of using and no mascara I already feel like my lashes are healthier ⭐️
Can give an allergic reaktion
It is a good serum and I did see a change, but i also got a really bad alergic reaktion where my eyelids got very dry, and I would get small wounds around my eyes. So if you are sensitive I wouldn’t recommend but otherwise it worked fine. My eyelids are better but they did hurt by just blinking and it it is still not fully gone even after a month.
I Never received order, disappointed with customer service
I never received my packet
15 days and still nothing
I'm Italian, and I ordered the serum 15 days ago, I tried to contact a whatsapp number provided by chat gbt but fake, the only available data is their email through which they respond with automatic sentences, generating even more doubts.I don't know what I can do, plese someone help me..
I'm not a bot and umm I dunno if It…
I'm not a bot and umm I dunno if It actually works I'm scared :( Because I'm gonna waste a bunch of money on something that doesn't work
i haven’t received anything
Waste, dont buy
Delivery took ages but I was hopeful when it did finally arrive.
Ive given it more than a month and it has made no difference to my normal lashes..if anything theyre worse.
I normally use grandelash,uk lash but thought id try a cheaper alternative.
Dont waste your time and money..just buy the better ones.
GRANDELASH is 10/10,can make eyes a bit red.
Lilash is a 9/10,can make eyes itchy and give dark circles.
UKlash is an 8/10, can also make eyes itchy
Diablo 6/10
Sinsnlashes 5/10
Forchic 5/10
Ive tried them all and just thought it would be helpful to give you a heads up.
Very good delivery is fast
Disappointed with repeated delivery delays
This is the second time I’ve ordered this product, and both times there have been significant delays in delivery. Unfortunately, this time has been even worse than before. I’ve been waiting for over a month with no updates or communication from the company.
I had to follow up multiple times, only to receive the same generic response each time: “We have a high volume of orders; it’s on the way.”
Due to this frustrating experience and poor customer service, I cannot recommend purchasing through their website.
It made my lashes grow!
I have to thank you and your company…
I have to thank you and your company for that product. I have never been more satisfied! It really works and surely recommend it to every woman
It will save your life!
The products I ordered arrived on…
The products I ordered arrived on perfect timing and there was no problem at all, it really works. All went well, I surely recommend this brand because your lashes will grow magically!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








