Last Minute Cottages Reviews 

1,658
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, making the entire search and booking process remarkably quick and straightforward. Travelers also love the wonderful natural locations and report that the accommodations are exceptionally clean, comfortable, and well-equipped for a truly relaxing stay. Some reviewers were not happy with unexpected booking cancellations and frustrating issues regarding property availability shortly after completing their payment. A few other people also felt that certain properties suffered from severe cleanliness problems, unpleasant odors, and noticeable maintenance issues.

What people talk about most

Booking process

People report positive experiences with the booking process, describing the system as fast, efficient, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the fast, efficient, and... See more

Website

Reviewers highlight positive aspects of website, describing it as very easy to use and navigate with clear... See more

Location

Clients share positive opinions on location, highlighting it as a great base for exploring the area with easy... See more

Facilities

Customers had ambiguous experiences with facilities, ranging from severe cleanliness and maintenance issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more

Rated 5 out of 5 stars

Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far... See more


Company details

  1. #7 of 9 best companies in Cottage
  2. #27 of 35 best companies in Vacation rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,658)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Speedy

Speedy response to enquiry; simple booking process; quick acknowledgement/receipt and directions/instructions. Promising start - Hope property and location is as described!

6 March 2025
Rated 5 out of 5 stars

lastminute-cottages.co.uk is a catch…

lastminute-cottages.co.uk seems to be a catch all of numerous cottage sites for getting the specific dates I wanted, precise location perhaps not so important in our case. I liked the ability to identify 'non-partner' cottages (to eliminate *booking* through a very large platform who've I've had bad experiences with before and vow never to book through again).

11 February 2025
Rated 5 out of 5 stars

Great easy site to use

Great easy site to use! Done in a jiffy and relieved the confirmation emails straight away...I'd previously tried to book a cottage on VRBO, slow, glitchy, kept having to enter details over and over so this was great. Thank you!

9 February 2025
Rated 5 out of 5 stars

Absolutely immaculate lodge

Absolutely immaculate lodge. Everything we needed was there. Lovely quiet area for walks. Enjoyed the log fire and cosy feel. Ordered a take away curry which was dropped off at the front door. Great for dogs, lovely fenced off area for your dog to have a run around.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy to use website

Quick and easy to use website, great value for money compared to other sites offering the same properties. Received instant confirmation of booking both from this provider and the property agent.

22 January 2025
Rated 1 out of 5 stars

No response

No response. Now changed dates so not interested

14 January 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello Lindsay,

I appreciate you leaving us a review.

First of all I'm sorry to hear that you did not get a response from our team. Although I did check our system and was unable to find any contact from you.

I will be emailing you to discuss your concerns further and would appreciate If you could keep an eye on this.

If you do prefer to speak to a member on our team over the phone, then please contact us on 0203 637 0812.

Kind regards,
Katie



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