While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

very avg. Bought an office chair with an electric massaging component. Needless to say, the electric component didn't work. Customer service not very proactive, kept giving me the "it's a manufacturer... See more

Rated 1 out of 5 stars

By far the worst experience I have had with a so called company. No customer hotline to speak to direct. Only via email. Incorrect shipping number. You will definitely not receive shipping on... See more

Rated 1 out of 5 stars

I ordered 2 mattress toppers and a electric blanket in Feb 2023 and I still haven't received my order or got my money back. I have tried to email and my email keeps bouncing back to me and when I go... See more

Rated 2 out of 5 stars

Very polite customer service emails but the time to wait for a response is ridiculous and I ordered a package 4 days ago and it still hasn't been shipped!? It takes one trip or the odor office to drop... See more

Company details

  1. Home Furniture Shop
  2. Clothing Shop
  3. Online marketplace

Information provided by various external sources

Australian online department store, offering a unique Shop-Now-Pay-Later experience on thousands of products, leveraging Afterpay, zipPay and Oxipay


Contact info

1.6

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(22)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Everything i have bought has either not…

Everything i have bought has either not worked or parts missing , gaming chair had wrong parts and missing parts ... still waiting... security cameras asks for password and they dont know the password that was 4 months ago and im still waiting for a password to enable me ro use them. Waste of money and time

15 January 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look