Latin Discoveries Reviews 

★ 1/5 – TERRIBLE EXPERIENCE – DO NOT BOOK WITH LATIN DISCOVERIES!

I am extremely disappointed and distressed by my experience with Latin Discoveries, particularly during the Brazil portion of my tour.

On the final day of my tour, my phone was stolen in an incident that I believe involved our tour guide, Patricia. This is a very serious concern, and I expect the company to investigate her involvement thoroughly.

What makes this experience even worse is the complete lack of support from management. I contacted Daniella, the manager, seeking urgent assistance and answers. Instead of helping, she stopped responding to my messages, leaving me stranded in a foreign country without my phone and with no meaningful assistance.

I have an international flight tomorrow, yet I have received no updates, no explanation and no resolution from the company.

As a tourist, you place your trust in a travel agency and its guides to ensure your safety and wellbeing. Instead, I have been left feeling unsafe, abandoned and completely let down.

The lack of accountability, professionalism and basic customer care is absolutely unacceptable.

I strongly advise other travellers to think twice before booking with Latin Discoveries. Based on my experience, I have serious concerns about the company’s trustworthiness and the way it handles emergencies involving its customers.

DO NOT BOOK WITH LATIN DISCOVERIES. I would never recommend this agency.

Exceptional 4-Week Journey Across Chile, Bolivia, and Peru – Meticulous, Thoughtful, and Flawless
From initial planning to the final flight home, our 4-week private expedition through Chile, Bolivia, and Peru was managed with extraordinary professionalism and care.
The planning phase set the tone right away. The team demonstrated remarkable flexibility while tailoring the itinerary to our exact preferences and provided seamless, stress-free support when we needed to reschedule our travel dates. Before departure, we received clear, comprehensive travel schedules complete with detailed logistics, daily timings, and local contact numbers for every leg of the journey, giving us complete peace of mind.
On the ground, the execution was nothing short of world-class:
* Dedicated Local Teams: In each country, we were welcomed by a dedicated tour coordinator, local assistant, professional driver, and top-tier guides who brought local culture and landscapes to life with deep knowledge and warmth.
* Proactive Daily Communication: Tour coordinators checked in daily with updates, timing confirmations, and helpful pointers for the next day's adventures.
* White-Glove Support: The assistants went far beyond standard expectations, even handling airport and airline check-in processes to ensure every transit point was effortless.
* Rapid Problem Solving: Whenever minor travel delays or schedule adjustments occurred, the team resolved them immediately without disrupting our experience.
* On-the-Fly Flexibility: When we wanted to add spontaneous activities not included in the original program, the team accommodated our requests seamlessly without hesitation.
Every single commitment outlined in our itinerary was delivered to absolute perfection. No effort was spared to ensure that each day was deeply comfortable, safe, and memorable. For anyone looking to explore South America through a truly bespoke, meticulously orchestrated private tour, this team sets the gold standard.
Felipe was excellent and very supportive from planning to execution of the trip.

The overall trip was excellent, the private tours were well arranged, the airport transfers were seamless and on time. The tour guides and drivers were very well informed and made us feel comfortable during our trip. Special callout to Marilia (Rio), Felipe (Cusco), Joel (Machu Picchu), Florencia (El Calafate), Marcos (Iguazu), Julio (Lima), Sergio (Sao Paulo), Jorge (Sao Paulo) and Ricardo (Buenos Aires). As mentioned, the end-to-end coordination for the Buenos Aires leg could have been better in terms of being proactive rather than me following up for a status update every time. Also, your company needs to upgrade the credit card machine as it didn’t work in Iguazu where I had to pay cash. These were minor glitches in an otherwise very memorable and thoroughly enjoyable trip to South America. Will definitely travel again with Latin Discoveries and recommend them to my colleagues as well.

Our experience with Latin Discoveries was exceptional from start to finish, and much of that credit goes to Beatriz, who was outstanding throughout the planning process.

From the very beginning, Beatriz demonstrated the highest level of professionalism, responsiveness, and attention to detail. She took the time to understand our family's interests and expectations, and carefully crafted an itinerary that was perfectly tailored to our needs. Every aspect of the trip was thoughtfully organized, making the planning process completely stress-free.

What impressed us most was her extensive knowledge, excellent communication, and genuine commitment to ensuring that our journey would be memorable. Her recommendations were spot on, and the itinerary allowed us to experience the very best of Brazil.

Brazil itself was absolutely wonderful. The destinations, activities, and accommodations exceeded our expectations, and throughout the entire trip we felt safe, comfortable, and well looked after as a family. This gave us great peace of mind and allowed us to fully enjoy every moment of our holiday.

I highly recommend Latin Discoveries to anyone planning a trip to South America. Beatriz's expertise, dedication, and exceptional customer service made our experience truly unforgettable. Thank you for helping us create such amazing family memories.

I cannot fault Latin discoveries for how organized and smoothly the organization and booking were.
Contact from Patrica from the outset was amazing. The communication was great and every single tour, pick up timing etc was perfect it was ran so efficiently and smooth we did not have to think or worry about anything which was a huge bonus. All the guides were exceptional with their knowledge and friendliness.
If I had any improvements it would be that on some of the particular tours for example Lima city tour we felt we didn’t really get to see Lima, I appreciate the history and churches are a big part and visiting one is fine, but the whole tour was just visiting churches and museums and we saw nothing of the actual city, I think too many visits to churches etc in one day is a bit intense and you didn’t get any free time to explore. It’s also a lot of information to retain all day hearing about the churches etc at an intense pace it can be quite draining when only two of you in the group, maybe something that can be discussed and adapted more that’s all.

All the guides were fab and we did get to see so much for our money

Timing price booking and efficiency was 10/10 would deff use them again!

It was good to be able to have a tailored trip with everything organized. Patricia was very helpful and we were very glad we took her advice to visit Quito on the way to the Galapagos Islands The pickups were prompt and communications via WhatsApp worked very well. We were able to see so much more than if we had tried to set it all up ourselves.

Latin Discoveries planned and fully organized our trip to Patagonia. The trip was fantastic and the company was reliable, efficient, and responsive. The staff is helpful and available. The guides are very nice and interesting and the places we visited were just great! We highly recommend Latin Discoveries!

I highly recommend Latin Discoveries. Planning our trip to Peru, with the assistance of Daniel, one of their representatives, was indispensable in establishing a terrific itinerary, with hotels that met our expectations and local guides that were very knowledgeable. We were a group of four who have travelled extensively and plan on using Latin Discoveries for our next trip to South America.

We had an amazing trip in Chile, indeed! Thank you so much for your proposals and assistance with this itinerary! We have appreciated a lot your promptness and suggestions during the tour, last minute change of the transfers etc. This is the second tour organized by Latin Discoveries and we will for sure continue with you for our future trips to South America.

Special thanks to you for including special experiences like sea lions in Valparaiso, Balmacena Y Serrano excursion and Astronomical tour in Atacama! Bodegas Re was also very good! Special thanks as well to Lalo from Easter Island, our very best guide during this trip!

Thank you once again for your valuable support! Let’s keep in touch for further unforgettable trips!

From the very start Patricia my travel Designer from Latin Discoveries met every question with a prompt answer and solution. She came up with the most amazing 40th anniversary to the Hacienda Zuelta, a 16-passenger catamaran to the Galapagos islands and then a few nights at Mashpi cloud forest. What an amazing trip. To top it off, we had the best guide Rafael who was with us for most of the 2 weeks. He never failed to be on time and patient with our every need ! Thank you! Memories we will always cherish.

Daniel was awesome. Very easy to work with. We changed our mind multiple times on the schedule, and he was always happy to assist. I would highly recommend Daniel and Latin Discoveries!

Company and in particular Daniel were superb. As a European traveler I wanted to book with a local company and not a global conglomerate. I am delighted that having shortlisted down to 3 Peruvian companies I selected Latin discoveries. The prebooking process was smooth, logistics throughout the trip went flawlessly and we were able to focus on just enjoying the beauty of Peru and its wonderful people. To sum up: super from start to finish. The logistics were perfect. The accommodation was amazing. The tour guides were terrific. Daniel was a joy to deal with throughout. I totally recommend him and the agency.

Daniela and Felipe at Latin Discoveries created our 2 week+ boy's (actually all 8 of us are over 65) trip tour across South America thru Argentina, Uruguay, and Chile from the moment we arrived in Buenos Aires to our departure from Santiago, Chile. Although I spoke no Spanish and had very little knowledge of the three countries, thru emails, texts, and video calls, Daniela, who planned the Argentina and Uruguay part of the trip and was my main contact at Latin Discoveries and Felipe, who planned the Chilean part, very clearly communicated various ideas of places to go, tours to take, what areas and hotels to stay in, wineries to visit, and restaurants to dine at. We would then look at their ideas through the internet, then comment back to them, and after a few iterations we together came up with a final itinerary. Through this process, they both were tremendously patient and very helpful.

This itinerary included all the necessary planning and coordination for the eight of us driving ourselves in one large van, completely across Argentina with stops in Cordoba and Mendoza. While in Buenos Aires, Montevideo, Mendoza, and Santiago, they arraigned the various private tours with a safe driver and English speaking tour guide for each city. All of the guides were absolutely great, very knowledgeable and lots of fun to be with. We were able to ask questions and converse with the guides so not only did we learn historical facts on the tours, but they helped us understand the current and past culture. So, a big shout out to Hernan, Beatriz, Soledad, and Benjamin. It’s fair to say that with each tour, we came away feeling that it was better than what we expected.

We were able to visit six wineries during the trip from small family owned wineries to Concha y Toro, one of the largest wineries in the world. One other thing that worked so well for us, is that we were able to make changes “on the fly” as the need and desire arose with each tour guide emphasizing that they were there to make the trip as great as possible for us.

We thought the cost of the tour, just under $5000 per person, to be very reasonable which included everything except our air fare to and from, our drinks and meals, tips to the drivers and tour guides, and personal purchases like souvenirs.

A few things to keep in mind are that the hotel rooms in South America are much smaller than we were used to…...a bit too tight for us since we were staying two-to-a-room. Also, we found that Latin Discoveries didn’t seem to have as big of an internet presence as we expected, making us initially uncertain until we started planning the trip, and now, would strongly recommend them.

We visited Peru in Sept 2025 and dealt with Daniel of Latin Discoveries from the start of the planning. Daniel was truly amazing and dealt with us with patience and great cordiality. In fact , he was instrumental in us making up our mind to go ahead with Latin Discoveries.
He and his team gave us a wonderful trip. Everything worked without a hitch. The hotels were good and mostly centrally located. The guides were local and knowledgeable. The cars and drivers provided were punctual and trustworthy.
Daniel was always open to our suggestions and requirements and tried to fulfill them as much as possible.
We would recommend Daniel and Latin Discoveries highly for anyone travelling to Peru.

I am now traveling for more than 30 years and have been exploring the whole world as a photographer. For my last trip I have booked a private tour at a high price level with Latin Discoveries to Chile and Bolivia.

After that trip I unfortunately can‘t recommend that travel agency at all. The tour was totally overpriced. The travel agent Macarena of Latin Discoveries in Chile worked messy and slow, made a lot of mistakes and it seems that she didn‘t have any knowledges of the Atacama area.

Moreover I didn’t get the private services I have paid for in Chile:
- a guide with knowledges in photography
- full day tours with sunrise and sunset - the tours often lasted only half day
- also lunch was included in my private tour I had to take care myself to get to the restaurant while my private driver and guide were enjoying a long lunch SIESTA!!!
- my boarding pass for the domestic flight
- pick-up at the airport was very late

In Bolivia the guide was great and had knowledges in photography and he was available with the driver the whole day but
- I was starving because the food was bad, very low cost and not sufficient
- they sell you high price accommodations and call it „rustic“ but you can’t expect more than some kind of wooden sheds sometimes without light and cold water
- ended up with a 25 years old car luckily me without an accident

Although the Sales Manager of Latin Discoveries, Ms. Bornand confirmed the mistakes you can only expect excuses.

This company is great, would highly recommend! We had an amazing planner who coordinated everything flawlessly and always made themselves available for emails, calls, etc. Our trip to the Galapagos was one of the best vacays we’ve ever had.

We just returned from a trip to Argentina and Peru planned by Latin Discoveries. Daniel, based in Lima, was our primary contact with Daniella, in Buenos Aires, coordinating the Argentina side. Daniel was always available to discuss details of the trip and promptly responded to emails and texts before and during the trip. This was a fully custom designed trip based on our requests. We very rarely use a travel agency since it's usually easier to just book it myself, but I'm so glad we went with Latin Discoveries. They planned all our transportation including airport/hotel transfers, tour transportation, within South America flights and rail travel, booked hotels, and obtained event tickets. They also booked several tours (city, historical, food, wine tours), all with English-speaking guides for us. All of our guides were local, knowledgeable, and nice. All our drivers and guides were always on time and efficient. The hotels were all very nice and the type requested. Amazingly, with all the moving parts, there was not a single glitch in the trip. I cannot praise Daniel/Daniella enough for how well this trip was planned! What a great experience! We highly recommend this company and will definitely use them again!

We just returned home from South America. We don’t frequently use a travel agency but due to multiple stops we needed help with the planning. Our trip included Buenas Aires, Mendoza, Lima, Cusco, and Machu Picchu. Latin discoveries arranged all flights, transfers, tours, and hotels. Daniel and his crew put all the pieces together without any issues occurring whatsoever. We would definitely use Latin discoveries again and would highly recommend.

Thank you Latin Discoveries for organizing this stunning and well-planned tour of Peru for us. Daniel was our trip planner and want to thank him wholeheartedly for always being available to answer our questions, he is an amazing person. We enjoyed every moment of this trip, and returned home with loads of unforgettable memories of Peru. The tour guides were very cordial, experienced and well versed throughout, which made our journey more exciting, informative and fun-filled. This trip is going to stay on the top in my travel memory book.
We will definitely contact Latin Discoveries again for visiting other Latin American countries. Highly highly recommend Latin Discoveries.

We had a terrific time in Peru. We contacted Daniel at Latin Discoveries just a few weeks before our set-in-stone vacation time and talked to him about some specific things we were interested in doing while in Peru. A couple of days later, he had whipped up a great itinerary with lovely hotels and amazing guides who made each day a wonderful learning experience. The cost was also very reasonable. The meals arranged through Latin Discoveries were excellent, and they met our dietary requests. As soon as we landed, we were met by a Latin Discoveries person at the airport, and each day went off like clockwork. We really didn't have to do anything other than show up, hike, raft, gaze, explore, eat, enjoy, ask our guides lots of questions about a variety of topics, and listen intently. Any time I had a question about the trip, I texted Daniel, and he answered me promptly. I felt he was reachable should there ever be a problem. I wholeheartedly recommend this company for a vacation in Peru or wherever else they provide travel services.