If I can give -ve star rating I will do it. Worst credit card company in Australia. Can't solve your issue but always adding up extra overdue fines. I have been trying since first week of October to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Latitude has been the most untrustworthy finance company I’ve ever dealt with. The credit card interest rate is nothing short of usury, 27.99% pa and unfortunately in Australia these rates are not... See more
The most un ethical useless customer service team and company I’ve ever dealt with. This company makes it difficult to pay your bill on time and then when you try arrange with their team to have it pa... See more
Someone opened a credit card in our name and used the card. No written communication was ever given to us to let us know. When asking Latitude how someone could rack up a credit card bill without o... See more
1.1
Bad
184 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not the best financial institution…
Not the best financial institution interest rate very high if It’s nothing less than a scam.
Customer service is nil
5 March 2022
Unprompted review
Big bulshit .The worst service in my…
Big bulshit .The worst service in my 45+ years of life. Disaster I lost health from nervousness and communication with them. Be safe, stay away from Latitudefinancial
12 November 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.