LATOKEN Reviews 

1,279
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Scammers. Stay away from them!!!!! Since 1 week my transaction is frozen! Their customer support is a disaster! Nobody answers. This is my TxID: a0712643-57a8-4790-9883-d2c317a2d139 , is $GLC coin whi... See more

Rated 1 out of 5 stars

​"Total scam and fraud. My Ticket #383159 regarding a 43.46 HTL backend error was reviewed by support. The agent explicitly promised a manual balance correction and forced me to send my husband's ID a... See more

Rated 1 out of 5 stars

They don’t respond to messages when trying to transfer coins you don’t receive the sms message. Their service is pathetic and we have a lot of coins in the exchange that has value

Rated 5 out of 5 stars

You guys are awesome. You’re very helpful. Even there were restrictions trading crypto on the exchange, you still helped me withdraw my coins, took your time to submit my request to your technical su... See more

Company details

  1. Alternative Financial Services

Information provided by various external sources

LATOKEN is a cutting edge exchange which makes investing and payments easy and safe worldwide. We are bringing trading and banking to a new generation of blockchain to automate transactions processing and save billions of work hours per year.


Contact info

  • East Chestnut Street 204, 67301, Independence, Cayman Islands

  • www.latoken.com

2.5

Poor

TrustScore 2.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(1,279)

43 reviews in the last 12 months

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Rated 4 out of 5 stars

Yeah they are not giving airdrops like…

Yeah they are not giving airdrops like before. I think their budget became low. But they are still good. But I request latoken to give us more opportunities to earn free tokens so that engage with latoken and crypto.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Scamers

FFF...ING, SCAMERS AND THIEVES!!!
TRIED FOR 60 DAYS TO WITHDRAW MY TOKENS FROM THEM.
THEY JUST TELLING THAT "SOON", "VERY SOON" WILL BE EVERYTHING FINE.
BUT ITS ALREADY 60 DAYS AND THERES NO NEWS.
GUYS, AVOID THIS EXCHANGE IF YOU WANT TO HOLD AND WITHDRAW YOUR COINS.
CAUSE THIS EXCHANGE WONT GIVE YOU BACK YOUR COINS!!!!

22 December 2024
Unprompted review
Rated 1 out of 5 stars

Locked funds

The team focus on constant airdrops and actions to attract new income and disregards on going issues, for example they have swaps on hold for over a year, and personally I've have had my funds locked for that amount of time. Nothing like this happens with other exchanges, so definitely would not recommend LaToken.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed with LATOKEN's Handling of Token Delisting

I am extremely disappointed with LATOKEN's recent actions regarding token delistings. As a holder of certain tokens, I was shocked to find that I no longer have the option to transfer my coins to another exchange before they were delisted. In my opinion, it's unfair and irresponsible to take away the ability to move assets to another platform without providing ample notice or a solution for token holders. It feels like my assets were taken without my consent, which is simply unacceptable.

Exchanges should be more transparent and considerate toward their users. If a token is to be delisted, there should be a grace period allowing users to withdraw or transfer their holdings. The lack of such an option is not only frustrating but also damaging to the reputation of the platform.

9 December 2024
Unprompted review
LATOKEN logo

Reply from LATOKEN

Hello,
Thank you for your feedback, This is definitely not the experience we want for our users, and we apologize for that. We would however, like to let you know that before the delisting of any tokens, we always make an announcement via our announcement telegram channel, withdrawals are also kept open for users to be able to withdraw their funds. We would love to clarify and resolve this, please kindly contact us at help-mobile@latoken

Rated 1 out of 5 stars

WARNING, DO NOT SEND YOUR FUNDS TO LATOKEN! THEY WILL MYSTERIOUSLY GO MISSING!!!!

December 3, 2024, I sent 106,606 Kardiachain to LA Token, however, as of December 4, 2024, I have yet to receive my deposit. Kardiachain explorer shows the transaction was successful. I provided all of the requested information for LAToken to resolve the issue, including the transaction hash: 0x36b212f3a13c23264f922e0426d7d380cb4e5b3bee503eb40762cc6544a2e911. However, the chat support and tech are unable to provide a resolution as to where my funds are. Kardiachain has it's own blockchain, however chat support entered my transaction hash into BNB explorer to attempt to convince me I sent it from the wrong network. LAToken refuse to be accountable for applying my funds to my account, properly and ethically. Chat support later tried to convince me to believe the BNB explorer screenshot was a mixup from him multi-tasking. Morally, apply my funds. Save yourself the headache by not depositing funds to LAToken, unless you want your funds to do a magic trick and magically disappear! Also, when asked which network is LAToken's Kardiachain on, chat support first said KAI-ERC20, then he changed it to KAI Network. My Kardiachain was sent from the Kardiachain wallet on the Kardiachain network. Of which, Kardiachain network shows it was successfully sent to LAToken's Kardiachain network address: 0x92cdca2e321c1a5ecd60a878e51bce88821785ca. I will continue to make daily updates here until LAToken resolves this.

12/5/24: My Kardiachain is still showing successfully on Kardiachain explorer, however LAToken has not applied the funds on their exchange. Their response, "We apologize that at the moment it is still in process by our team". They keep stringing me along on how they will look into the matter. Take heed of the bad reviews here and save yourself time, money, and a headache. Think twice before using this service. You are at risk! It's been 48 hours since depositing my Kardiachain tokens to LAToken! Kardiachain explorer shows balance 106,606 Kardiachain, however it has not been applied to my account. It shows tokens "0". There is no way possible anyone would authentically give LAToken 5 stars! These are FAKE REVIEWS! There's nothing 5 stars about LAToken's lack of efficiency and no sense of urgency to expedite universal basic transactions. This will be my last time using their platform, as they are untrustworthy and unreliable! I will continue to provide updates on the status of my deposit as needed.

12/10/24: LA Token is still unable to explain where my funds are. Explorer shows the transaction was successful. It shows the balance, however my coins are not in my LA Token account. My LA Token Kardiachain deposit address has been removed on LA Token. I took a screenshot of my Kardiachain deposit address prior to LA Token removing it. They are saying there is ongoing maintenance being done on the token. Time will tell if this is true and my funds are available. Until then, I will continue to provide updates on the status of my missing funds sent to LA Token.

12/20/24: LAToken have not applied my Kardiachain tokens to my account. It's been 17 days. My tokens should have been in my account the day they were sent. I would advise everyone to not use this exchange. They appear to be incompetent as well.

12/21/24: I received a request from Trustpilot, requesting a reference number, full name, and phone number. "If we don’t hear from you, the company may not be able to recognize your review as genuine." Each time I communicated with LAToken, was via platform chat. I received one email from zendesk, which did not produce a reference number. Only request (322303). LAToken has been non-responsive, and their chat responses always leads to them saying they will notify their tech team, and they would process it. Here we are 18 days later, and still no resolution. I do not feel safe emailing some random help mobile latoken email address.

Lastly, the blockchain does not lie. The transaction is recorded on the blockchain. I provided my LAToken Kardiachain deposit address and Hash number above. Trustpilot is a part of the problem. It appears; they are in cahoots with assisting these one-star companies on Trustpilot.

3 December 2024
Unprompted review
LATOKEN logo

Reply from LATOKEN

Hello,
I am sorry to hear that, we apologize for the inconvenience. Please kindly send us an email at help-mobile@latoken. We would love to help look into this issue and ensure it is resolved. We would be looking forward to hear from you.

Rated 1 out of 5 stars

Scam and Theif

They are scams and thieves, they stole 13$ of my money out of 38 $ only by deposit and withdrawal. If I could get my hand on them xxxxxxx

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake withdrawal, no support, no liquidity

1. No liquidity at all
2. Bought tokens MNGO for 150$, tried to withdraw - withdrawal stuck for 2 days without any transaction. Just on Latoken side.
3. Asked support 2 times already, result is the same - wait, our tech team will fix it.
4. Token dropped by 20% already
5. Idk if I will get my money back at all

Highly recommend not depositing any money there, they do what they want

BTW: all reviews look to be fake, just read them)

15 November 2024
Unprompted review

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