We had a loan to build two houses on their so called Variable Loan. Three decreases that they wouldn’t pass on and as soon as the RBA increases started, the loan account was hit immediately. Calling... See more
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Construction loan application in progress for about 5 months now. They neither say yes or no. Just holding on to it for final assessment. Very stressful as builders are increasing build costs on mon... See more
Company replied
I have a 12 month term account from which I draw a small monthly income, excellent interest rates, easy to use website and helpful staff when needed. However I don't have all my modest assets with... See more
Company replied
Email address was easy to find on the website. I had a reply to my enquiry within a couple of hours. Jocelyn was extremely helpful and had answered my questions and completed the requested changes to... See more
Company replied
Company details
- Financial advisor
- also in
- Alternative Financial Services
- Car finance and loan company
- Finance broker
- Loan agency
- Non-bank financial service
Written by the company
La Trobe Financial is one of Australia’s leading independent credit specialist and funds managers specialising in credit. Providing funding and investment solutions to a diverse range of customers since 1952. We have been a proven and trusted invest...
Contact info
Little Collins Street 333, 3000, Melbourne, Australia
- www.latrobefinancial.com.au
3.0
Average
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great interest rate on term deposits
Great interest rate on term deposits. Always helpful when you ring
23 January 2024
Unprompted review
Do not get a home loan with them whatever you do!
Do not get a home loan with this company whatever you do. We had too as had a tax debt through a customer not paying a large invoice and had to refinance our mortgage to pay. La Trobe was one of the few who would lend …. We now know why. They are unsympathetic, to all the interest rate hikes, would not negotiate much lower, then when we refinanced they stung us with over 10k worth of fees and interest. When we complained, they told us they were recalculating the interest and reduced it by 3k only to then put right back on the balance outstanding on our home loan. Crooks and robbers … stay away !!’
10 January 2024
Unprompted review
Thieves and predatory lenders
Thieves and predatory lenders
Avoid LaTrobe Financial at all costs.
They have high interest rates, exorbitant fees, a 5.5% compounding default interest and poor customer service.
They are NOT an Australian bank, but a foreign-owned investment firm. It's misleading to people in states other than Melbourne as they do not explain WHO THEY ARE, and it's assumed they're just another bank.
AVOID AT ALL COSTS!
1 October 2023
Unprompted review
Avoid La Trobe Financial Services
My experience with La Trobe Finance was terrible, to say the least! I bought an investment property through them (LVR=65%), and their interest rate was 6.99%. I tried to re-negotiate this, but they said this is the best they can offer. I went to NAB and refinanced the same property for IO of 2.29% and increased the LVR to just <80%.
When I submitted the discharge request to La Trobe, I was charged very high fees ($8,950)!!!
So here is my take on La Trobe finance:
Transparency: one star of five.
Customer Service: one star of five.
Care factor: one star of five.
Making use of naive customers: one star of five.
Online Tools: two stars of five.
Application Process: four stars of five.
Timeliness: four stars of five.
OVERALL RATING: one star out of five.
In conclusion, run away as fast as you can if you see La Trobe Finance in your way!
12 June 2022
Unprompted review
LA TROBE FINANCIAL ARE DODGY CROOKS
LA TROBE FINANCIAL ARE DODGY CROOKS
LA TROBE ARE DODGY THIEVES
LA TROBE ARE DODGY CRIMINALS
LA TROBE ARE DODGY COMPANY
LA TROBE ARE DODGY SNAKES
STAY AWAY FROM POISONING SNAKES
11 October 2021
Unprompted review
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