I was delighted with the advice and support I received from Jenny Gillespie. I can’t praise her highly enough. She genuinely cares about her customer and took her time to get the best deal available,... See more
Company replied
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I have used Laurie Ross for 7 years re my Car Insurance. All the employees are happy to explain the insurance premium to you in a most professional, yet straightforward manner. I also like the fact th... See more
Company replied
Team members are efficient, great comms style, supportive, positive, sorted out a very good insurance deal for us in a matter of days. Special thanks to Louise
Company replied
Both my wife and I have enjoyed dealing with Sharon Govan at the Mount Florida branch for insurance for our cars and the house. The quality of the cover and the quotes were far better that we could ge... See more
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Company details
- Insurance broker
- Car and Motor Insurance Agency
- Business insurance company
- Caravan and Motorhome Insurance Company
- Home Insurance Agency
Written by the company
Howden is the new name for Laurie Ross. At Howden we provide car, home, van and a range of other insurance services. We are passionate about client service, and believe that the best way to support you and deliver real value for money is through our teams of friendly and experienced staff based in our local branches. Howden Insurance is an independent insurance Broker serving personal, commercial, and private clients. With over 200 local offices and branches, we’re trusted by over 1,000,000 clients across the UK and Ireland. We provide access to a wide range of personal and business insurance policies and assist you with your claims in times when you need us the most.
Contact info
37 Carmunnock Road, Mount Florida, G44 4TZ, GLASGOW, United Kingdom
- 0141 212 9555
- reviews@howdeninsurance.co.uk
- www.laurieross.com
Excellent company
As usual ins sorted no hassle extremely helpful a great bunch can't recommend enough a big thanks to everyone
10 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Robert, thanks for the 5 stars! Thank you for saying you would recommend us, and we are happy to hear that you found us helpful.
The Laurie Ross Team
I have been dealing with Laurie Ross…
I have been dealing with Laurie Ross for a very long time now and always had great friendly service year after year and a fair price for my home insurance
9 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi John, thank you for taking the time to leave us a review. We are happy to hear that you found us friendly each year and thank you for staying with us for a long time!
The Laurie Ross Team
Very friendly staff and always looking…
Very friendly staff and always looking for the best price they can do for insurance so all good.
9 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi there, thank you for the 5 stars! We are delighted to hear that you found us friendly and that we could get you the best price possible.
The Laurie Ross Team
Highly recommend this company
Highly recommend this company always on the other end off phone ready to help if you have any problems staff are very friendly and approachable got a really great trade insurance quote won't be going to any other company thanks
11 April 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Stephen, thank you for taking the time to leave us a review. We are happy to hear that you found us friendly and approachable and we're glad to hear you were happy with your trade insurance quote!
The Laurie Ross Team
Excellent customer service from Wendy…
Excellent customer service from Wendy and her team
4 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Margaret, thanks for the 5 stars! Wendy and the rest of her team will be delighted to hear your feedback.
The Laurie Ross Team
Thanks Wendy - great service
I contacted Laurie Ross for a quote for home & car insurance. I spoke with Wendy who was excellent to deal with. She worked hard & sourced me a great quote. Nothing was a problem for her. Thanks to Wendy, I have saved some money every month.
25 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Liz, thank you for taking the time to leave us a review. Wendy will be happy to hear your feedback, and we are glad we could save you money every month!
The Laurie Ross Team
Hi Laurie Ross & Co
Hi Laurie Ross & Co
Just An Acknowledgement Of My Satisfaction To Your Shettleston Team For Their Friendly,Efficient & Professional Insurance Services Throughout The Last 24 Years
Regards
Ronnie Imrie
27 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Ronald, thanks for the 5 stars! The team over at Shettleston will be happy to hear your comments and thank you so much for staying with us for 24 years! We appreciate your loyalty and continued business.
The Laurie Ross Team
Wendy Agnew Extremely helpful
Wendy Agnew Extremely helpful, professional and very informative with best quotation to suit your needs
27 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Andrea, thank you for taking the time to leave us such a lovely review. Wendy will be over the moon to hear your feedback and we are happy you enjoyed our service!
The Laurie Ross Team
Exceptional staff members
Exceptional company, always s very reliable, thanks again for your assistance Wendy, I can always rely on your expertise to guide us through.
26 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Arlene, thanks for the 5 stars! Wendy will be delighted to hear your comments, and thank you for saying we were exceptional!
The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Christine, thank you for taking the time to leave us a review. We are glad to hear that you found us great to deal with and thank you for saying you would recommend us!
The Laurie Ross Team
Called for a quote for my boyfriend
Called for a quote for my boyfriend, we didn’t end up going with it as it was slightly too expensive. However I received excellent customer service and would definitely revisit for insurance in the future
28 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Andrea, thanks for the 5 stars! We are happy to hear that you found our customer service excellent, and we look forward to seeing you again.
The Laurie Ross Team
exceptional service
We have dealt with Laurie Ross for several years
for our commercial insurance , service received exceptional, would recommend for any insurance requirement.
1 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi there, thank you for taking the time to leave us a review. We are over the moon to hear that you found our service exceptional and appreciate you for saying you would recommend us!
The Laurie Ross Team
Peter was fabulous
Peter was fabulous! Very quick and efficient. Thank you so much for sorting out our business insurance.
26 March 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Rosemarie, thanks for the 5 stars! Peter will be delighted to hear your feedback, and we are happy to hear we could sort out your business insurance needs.
The Laurie Ross Team
Aileen and Neil very helpful regarding…
Aileen and Neil very helpful regarding car insurance.
Prices have shot up this year!
28 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Norma, thank you for taking the time to leave us a review. We are happy to hear that our team was helpful.
The Laurie Ross Team
Excellent customer service
Their customer service has been brilliant when making a claim against my home insurance. The lady that called explained everything I needed to know and was able to answer all my questions.
5 March 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi there, thanks for the 5 stars! We are happy to hear that your customer service experience was brilliant.
The Laurie Ross Team
Fab company to deal with
Fab company to deal with, will try there best to help with what you need.
2 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Kirsty, thank you for taking the time to leave us a review. We appreciate you saying we were nice to deal with!
The Laurie Ross Team
Customer for over 15 years
Been dealing with the Paisley team for over 15 years. Most recently Maureen, Isobel and Peter. I have had Home, Motor, Landlord & Travel Insurance and love that they take the hassle out of everything.
Always recommend and will continue to do so.
1 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Clair, thanks for the 5 stars! Maureen and the rest of the Paisley team will be over the moon to hear your comments and thank you for saying you would recommend us. Also, thank you for staying with us for over 15 years! We appreciate your continued business.
The Laurie Ross Team
Have used this company for years and…
Have used this company for years and have always found them to be very efficient and professional with great customer service.
2 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Kirsty, thank you for taking the time to leave us a review. We are delighted to hear that you found us efficient and professional, and thank you for staying with us for years! We appreciate your continued business.
The Laurie Ross Team
Very easy to deal with
Very easy to deal with, explained the product I required and what info I may need
3 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Ivie, thanks for the 5 stars! We are happy to hear that we were easy to deal with and that you enjoyed our customer service.
The Laurie Ross Team
Top team again
Once again the people at laurie ross excelled in getting me the best deal possible thanks again to kelly and her colleagues
27 June 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Derek, thanks for the 5 stars! Kelly will be delighted to hear your feedback, and we are happy that we could get you a competitive price.
The Laurie Ross Team
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