Laybrook Reviews 434

Very professional, very speedy, helpful response and good understanding of the issues, with excellent advice. Quick no-fuss delivery. Quality of bed excellent, easy to operate. Would highly recommend.

We ordered a bed for my father.
The advise we received from the sales team was most helpful in selecting the correct bed for my father.
The bed was installed by Lee and Vernon they were polite and courteous they used the upmost consideration and respect making the installation stress free for my parents.

I could not thank everyone a Laybrook enough would recommend anyone looking for a bed to contact this company.

Very good service from purchase to delivery/installation

I've given Laybrook 4 stars. I'm very happy with the bed and the two Laybrook employees who moved my old bed into another bedroom and installed the the new bed. The only downside was the length of time between placing the order a delivery which was over two and a half months. I know the Christmas holidays were in this period but that accounts for only about one week.

Ordering was straightforward and detailed. Delivery was as and when they had promised and the the two men who transformed our bedroom worked so quickly and efficiently.
We had a wonderful night's sleep that first night and subsequently. I don't feel so eager about getting up these mornings!!

We already had a dual Buckingham adjustable bed which we brought from Laybrook a few years ago, but we needed new mattresses for it. We got wonderful advice as to which ones to order and they were delivered within 2 weeks. They are very comfortable and just what we needed. It's always a pleasure to deal with Laybrook as they make everything so easy and the staff are absolutely wonderful, from speaking to them on the phone to the delivery guys. Great company, would definitely recommend.

As an islander in my first experience of buying a new mattress did not disappoint. The service from ordering to delivery was excellent to ensure I got just the most perfectly comfortable mattress for my needs. The quality of the mattress is exceptionally good and brilliant value for money.Delivery was perfectly timed and Jordan very kindly gave me time to try it. He was extremely helpful at all times and is to be highly recommended. I will certainly recommend his business for good service, value, and honesty. Thank you so much!

They came to demonstrate the bed at home address so that you could have a go and see if it was for you. We were told approx 3 weeks for delivery. It was actually 4 but nevertheless it arrived and was put together by the team who then went o to demonstrate again. We now have 4 weeks to decide if we keep or send back. Need I say more it is going to be kept. ( this is a turning bed)

The engineers were excellent, removing my old bed and installing the new one. I am delighted with the bed as it solves problems with my health while being very comfortable and attractive to look at. The lady I spoke to on the phone was pleasant and helpful. Altogether an excellent experience,

Very helpful- they called me to talk through internet order - delivery was painless

From ordering to installation the process was very smooth.
Excellent advice on choosing the Bed/Mattress e.t.c
The chap who came to fit the bed was very good / clean working and helpful.
We would recommend to friends.

Efficient ordering and delivery process. We appreciated the generous time slot to discuss different options and try different mattresses. However we hesitated over the clinical-looking covering to the bed fame and were offered other options from a very small range, one of which we accepted. What we were not told was that there would be an additional charge of £200 (for two beds). It is for this reason that I have reduced the rating to 3*.

Delivered quicker than expected very pleasant installer.
Can't wait to get my wife out of rehab so she can benefit from this adjustable bed

Prompt service,friendly oppos and new mattress delivered v quickly. Not forgetting the fitters who were excellent!

Dorchester Dual adjustable beds
Our experience with Laybrook was great from start to finish.
ASH dealt with all our queries promptly, listened to the different necessary specifications for the individual mattresses and gave us invaluable advice.
The two members of staff who came to fit the beds were very polite, worked quietly and efficiently to assemble the beds.
Enough usage time has now passed and we can truthfully reply to the review.
We remain totally satisfied customers.

The open process of ordering was helpful and detailed, allowing me to order the correct bed. Delivery was in 3 weeks as promised and the driver/assembler was great. He phoned to give me over an hour's notice of arrival and he was spot on. He showed swift technique and organisation during assembly, was careful about the bedrooms and stairs taking away the old bed, and took away every bit of his rubbush. Raz was also very helpful and polite in answering my questions. Great job done.

I was able to try out one of the turning beds in my own home. As I can't travel this made a huge difference. I could not move my legs enough to get into my old bed. It would not have worked to have carers come to help me as I need to get in and out of bed during the night. I thought I might have to go into a home but I love my independence. I used the new bed last night. Easy and comfortable I am so grateful.

From first contacting Laybrook I was helped all the way through especially by Donna who was an absolute star.
I would like to advise anyone buying a dual electric bed to get slightly larger than you think you want because the split in the middle of the bed eats into the mattress space. so instead of 4ft 6in get 5ft. This is only a personal opinion and I am more than happy with the bed and service I received.

I ordered a brochure and then spoke to a very helpful lady on the phone. The bed was delivered and the old one taken away.
I was very pleased with the quality of the bed, however the firm mattress was a bit too hard and was changed without fuss.
I would definitely recommend this company.

I spoke with Stuart at Laybrook he was absolutely amazing. He went above and beyond to ensure we got the perfect bed. He was honest and open pointing out what was not necessary and what would be needed, explaining everything in detail. He ensured we knew what would be suitable for our needs. I couldnt recommend this company highly enough. The delivery was on time, very professional and friendly from starting conversation to delivery and build. Excellent customer service.