London Camera Exchange - Colchester Reviews 

433
TrustScore 5 out of 5

4.9

12 Eld Lane, CO1 1LS Colchester, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are amazing, incredibly knowledgeable and approachable. Products are competitively priced products and the customer after care has always been great. It's the best camera shop for miles arou... See more

Rated 5 out of 5 stars

Great shop staff helpful ,knowledgeable & patient 🙂 and they have a good selection of cameras to look at and try (rare these days !) spent way too much but glad I could see what I was getting rather... See more

Rated 5 out of 5 stars

As the review title… LCE never fail to impress! Always top notch service throughout, super quick delivery, with items very well packaged and at very competitive prices. This is not a one off exp... See more

Rated 5 out of 5 stars

Amazing store! I exchanged two of my Canon FD lenses for a discount on a Canon EF 50mm f/1.8, and the whole process was really straightforward. James replied to my email, we arranged a date for the ex... See more


Company details

  1. #2 of 39 best companies in Camera shop
  2. #2 of 13 best companies in Binoculars shop
  3. #4 of 40 best companies in Photography shop

Written by the company

Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.


Contact info

  • 12 Eld Lane, CO1 1LS, Colchester, Essex, United Kingdom

  • 01206573444

4.9

Excellent

TrustScore 5 out of 5

433 reviews

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4.9

All reviews

(433)

2,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Outstanding
Fast and efficient comms
First class buying experience
Superb in shop advice to help with selection and sourcing of the perfect Nikon camera for my son (this from the Lincoln store - who helped locate the camera at the Colchester shop)
Camera arrived expertly packaged, fully inspected and sealed the very next day.
Secure PIN protected delivery a nice touch too.
Faultless.

Highly recommended- buy with confidence

11 December 2025
Rated 5 out of 5 stars

Fantastic communication and service.

Although I live in Essex this is the first time I have bought from LCE. I pre-ordered the new Sony a7 V and it arrived sooner than expected. Communication was fantastic with Lauren & I picked the camera up in person at their Colchester branch. Used it the day after for a filming job for the BBC.

I have decided to purchase equipment from more local businesses and plan to continue to do so with LCE Colchester. I urge other photographers to do the same and buy from their local LCE branch.

9 December 2025
Rated 5 out of 5 stars

The branch in Colchester were really…

The branch in Colchester were really helpful letting me try various makes and models of Binoculars back in August. I found the pair I liked but they were slightly out of my budget. On Cyber Monday I checked out the website and they were reduced. Purchasing them and delivery was was easy and swift. Thanks to the lovely helpful staff at Colchester was the reason why I wanted to purchase the item from London Camera Exchange.

22 August 2025
Rated 5 out of 5 stars

Easy purchase and great conditon scope

Easy online purchase and the spotting scope I purchased was importantly accuartely described, with regard to its 'used condition'. It was in excellant in regard of the lens and body condition. Postage was also speedy. Happy customer!

18 November 2025
Rated 5 out of 5 stars

Great Company! Thank you.

I was put on a mailing list for something extremely sought after and true to their word, I was sent an email and was able to make my purchase! Many thanks for a swift, honest service!

24 November 2025
Rated 5 out of 5 stars

Incredibly helpful and fast service

Incredibly helpful in helping me secure the device I was looking to purchase. Added me to a wait list and immediately contacted upon availability. Super fast shipping and made sure I got all the parts needed to be able to use my new camera straight away. Fantastic!

19 November 2025
Rated 5 out of 5 stars

I had a wonderful experience

I had a wonderful experience! I signed up for the availability notification, and when the product I wanted arrived, I received an email with a fantastic bundle offer that I couldn’t resist. The parcel was sent the same day and arrived the next. Everything was packaged very well. I’m really happy with my purchase and will definitely be keen to use this shop again in the future.

20 November 2025
Rated 5 out of 5 stars

Great Service!

I purchased a Sony A6700 from the Colchester branch of LCE. I found the staff there very friendly and knowledgeable. They also gave me a great trade in on my used gear. I would highly recommend a visit to anyone looking for quality service and advice.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought a camera about 8 years ago and…

I bought a camera about 8 years ago and the firmware was out of date. I took it in and they could not have been more helpful. Fantastic service, thank you. I can’t believe that you didn’t charge me and that you would not except any money, was not expecting that. Thank you and I will be back to update my camera.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy business

Trustworthy business, item was in excellent condition & true to the description. Straightforward fair pricing, fast order processing & delivery time.

5 November 2025

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