London Camera Exchange - Exeter Reviews 

420
TrustScore 5 out of 5

4.9

174 Fore Street, EX4 3AX Exeter, Devon, GB


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Rated 5 out of 5 stars

Lens as described and quick delivery. Carefully packed with plenty of bubble wrap as original box not available. Fast focusing and very sharp images even at full aperture.

Rated 5 out of 5 stars

As always, a super helpful and reliable service. I’ve been using this chain for years, and every single visit is a complete success. Pure professionalism. My favorite store in the chain is Derby—it’s... See more

Rated 5 out of 5 stars

​I recently ordered a used Canon lens from London Camera Exchange, and I couldn't be happier with the experience. ​Here is why they get a full 5 stars: ​Instant Processing: My order was ha... See more

Rated 5 out of 5 stars

Ordered a new lens from LCE, communication via Email was excellent. Item was delivered when promised via DPD. Lens well packaged.


Company details

  1. #3 of 39 best companies in Camera shop
  2. #3 of 13 best companies in Binoculars shop
  3. #5 of 41 best companies in Photography shop

Written by the company

London Camera Exchange opened in Exeter in 1969. We stock a wide range of both new and used photographic, video, and optical equipment .Some of the instore services we offer are passport and ID services, camera sensor cleaning, image recovery and firmware updates. We can also arrange your equipment to be repaired .If you wish to sell your equipment to us, we can quote on that too. Our knowledgeable, friendly team can advise and assist you with your purchase or on the use of your equipment with having many years of experience between us.


Contact info

  • 174 Fore Street, EX4 3AX, Exeter, Devon, United Kingdom

  • 01392279024

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(420)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and Beyond

I want to take a moment to express my utmost appreciation for our local London Camera Exchange in Exeter branch and its exceptional team, led by the incredible manager.
He has done an absolutely fantastic job in creating an environment that goes above and beyond in every way. Every member of the shop's team deserves high praise for their outstanding dedication and service. Their willingness to share their extensive knowledge on cameras with customers is truly unbelievable. Whether it's answering questions, offering advice, the team consistently delivers an unparalleled shopping experience.

Manager's leadership is evident in the smooth operation of the branch and the positive atmosphere that greets you as soon as you walk through the door. It's clear that he genuinely cares about both his staff and the customers, and this is reflected in the exceptional service provided by everyone in this branch and you all deserve above and beyond recognition from above...You and your team hard work and dedication do not go unnoticed and are greatly appreciated by the entire photographers community.
I have been a customer of LCE for over 15 years.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy site

Good communication around the sale. Trustworthy site, which supplies excellent used equipment, you can have confidence buying, knowing used kit is well tested and as described.

9 August 2024
Rated 5 out of 5 stars

Great experience

Matt and his colleagues were excellent; friendly, helpful, and knowledgeable. Excellent after sales service too. A very positive experience and I would certainly buy again from this shop.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

Great until there is a problem!

Fast response arrived on time. But you never know what a retailer is like until you have a problem!

I stand by my review. I have a warranty with it and if I have a reason to send it back for repair or replace/refund, I will then find out what your customer care is like and only then will give more/less stars. Early days to give you a better mark. I have said you gave a fast response and the cam arrived on time. I believe this is fair comment and is only stating facts. Thankyou.

12 August 2024
London Camera Exchange - Exeter logo

Reply from London Camera Exchange - Exeter

Hi Darren,

Was there a reason for the 1 star review? I noticed that you received your order within 24 hours of payment, could you please elaborate why you have given our service the lowest rating possible?

Best regards
LCE Team

Rated 5 out of 5 stars

Fast and Easy ordering process

I recently bought a used camera from this company, the process was simple and easy. I ordered it on a Sunday and the next working day received the link to buy. Confirmation and shipping details were sent same day and I received the camera the next day. The condition was as advertised- as new - and packed securely. Great service!

5 August 2024
Rated 5 out of 5 stars

Good Price and Prompt Service.

I bought a used lens from LCE, at a good price and in the condition described in the advert. The lens was despatched just a couple of hours after purchase and was in my hands 24 hours later. The lens was securely packed and arrived safe and sound. Will certainly be using LCE again.

5 August 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. I purchased a second-hand item from the Exeter store. The item arrived on the day I requested it and was well-packaged.

24 July 2024

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