London Camera Exchange - Exeter Reviews 

417
TrustScore 5 out of 5

4.9

174 Fore Street, EX4 3AX Exeter, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lens as described and quick delivery. Carefully packed with plenty of bubble wrap as original box not available. Fast focusing and very sharp images even at full aperture.

Rated 5 out of 5 stars

As always, a super helpful and reliable service. I’ve been using this chain for years, and every single visit is a complete success. Pure professionalism. My favorite store in the chain is Derby—it’s... See more

Rated 5 out of 5 stars

Ordered a new lens from LCE, communication via Email was excellent. Item was delivered when promised via DPD. Lens well packaged.

Rated 5 out of 5 stars

​I recently ordered a used Canon lens from London Camera Exchange, and I couldn't be happier with the experience. ​Here is why they get a full 5 stars: ​Instant Processing: My order was ha... See more


Company details

  1. #3 of 38 best companies in Camera shop
  2. #3 of 14 best companies in Binoculars shop
  3. #5 of 40 best companies in Photography shop

Written by the company

London Camera Exchange opened in Exeter in 1969. We stock a wide range of both new and used photographic, video, and optical equipment .Some of the instore services we offer are passport and ID services, camera sensor cleaning, image recovery and firmware updates. We can also arrange your equipment to be repaired .If you wish to sell your equipment to us, we can quote on that too. Our knowledgeable, friendly team can advise and assist you with your purchase or on the use of your equipment with having many years of experience between us.


Contact info

  • 174 Fore Street, EX4 3AX, Exeter, Devon, United Kingdom

  • 01392279024

4.9

Excellent

TrustScore 5 out of 5

417 reviews

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4.9

All reviews

(417)

2,755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the Fujifilm XT-5 with…

I ordered the Fujifilm XT-5 with 16mm-50mm lens online after first discussing options in the store in Exeter. The camera was delivered promptly and without fuss and trying the various products in the store itself was very helpful. Overall I am very pleased with the purchase, the product and the experience itself.

7 July 2025
Rated 5 out of 5 stars

Good experience…

Whole process was efficient and painless. Delivery was next day and condition of used camera and lens bought was just as described...as new. Wouldn't hesitate to use again based on this experience.

7 July 2025
Rated 5 out of 5 stars

Excellent service

I wanted to try out a couple of lenses on my camera, one of which the Exeter branch had in stock and the other not. They sourced the second for me and could not have been more helpful. This is customer service as it should be. Excellent product range, competitive prices and great service. I am very impressed.

26 June 2025
Unprompted review
Rated 3 out of 5 stars

Delivery problems.

I purchased a Canon PRP-310 printer at 2.30pm on a Thursday afternoon, I realised that I was close to to the time limit for next day delivery but all of the correspondence indicated that I would get the next day delivery. However the printer was eventually delivered on Monday. The box was clearly damaged and had been sealed with a tape with the message 'repaired by DPD'. The printer was not damaged. and deserves Five stars.

29 May 2025
London Camera Exchange - Exeter logo

Reply from London Camera Exchange - Exeter

Hi Dr Jackson
Thank you for your review.
We are pleased that the printer was not damaged and deserves 5 stars!
Apologies that the delivery was delayed and the box damaged (& repaired by DPD). We strive to provide the best delivery service possible and rely on our freight partners to complete.
We hope that we can welcome your custom again in the near future and aim to exceed your expectations with our service from start to finish.
Many thanks, Your LCE Team.

Rated 5 out of 5 stars

Excellent service from Jason and Ben!

Excellent service from Jason and Ben!
Purchased from this shop to obtain a genuine Panasonic UK warranty rather than an online 'import' that looked like a UK purchase.
After experiencing a problem with the camera it was replaced without quibble!
Highly recommended.

27 May 2025
Rated 5 out of 5 stars

Great service again

There aren't many, if any, decent photographic shops where I live so I usually end up with a bit of a shopping list when in the UK, and it's always a pleasure to deal with LCE. Communication is good and delivery reliable and quick.

28 April 2025
Rated 5 out of 5 stars

The Exeter branch provided an accurate…

The Exeter branch provided an accurate description of a used Canon EF 50mm 1.4 lens, with a very competitive price and speedy delivery.
LCE has been my first first choice for buying used Canon gear for several years now.
On the one occasion when a product disappointed there was a speedy no quibble refund, which is a good test of customer care.

22 April 2025

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