Used camera was described as "Good Condition" but in fact was in mint condition. Very quick despatch and well packed
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Having shopped around, I found the best price with LCE. I ordered the camera, and expected the usual 2-3 business day despatch, then delivery. Within 24 hours I had notification that the parcel was... See more
LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... See more
I visited the LCE store in Bath and was able to try out the camera before later buying on line. Staff let me take the camera outside so that I could use it in "real" conditions. As staff were so helpf... See more
Company details
Written by the company
Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.
Contact info
16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom
- 01432272655
4.8
Excellent
502 reviews
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Replied to 94% of negative reviews
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Great service
I often buy from LCE and very happy with my latest purchase and the great service.
4 August 2026
Great experience
The whole purchasing process was very easy and straightforward. Excellent communication from the seller and promptly despatched.
8 August 2026
Excellent service!
LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing an order. Excellent service. Thank you
28 July 2026
Quick and easy!
3 August 2026
Excellent
Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again
24 July 2026
Goods sent out promptly and arrived…
Goods sent out promptly and arrived safely . Store helpful with regard to an issue with DPD
31 July 2026
It's now 3/8 and still didn't receive…
It's now 3/8 and still didn't receive it.
DPD won't take it to a pick up point.
Ridiculous
I was at home waiting for DPD,my delivery window was 8am to 12pm, I received a message at 11.43am saying sorry we missed you, the photos were of a cul de sac in another area of Wolverhampton they didn't even try to deliver it. So no I didn't miss it.
I received another message at 12.51pm saying the same. So what's going on then??
I immediately forwarded the photos and message to you via email please check!
I have all messages, emails, photos as evidence.
Please don't make out I was in the wrong as I was waiting for the delivery.
DPD messed up massively!
29 July 2026
Reply from London Camera Exchange - Hereford
Dear Karl
Thank you for taking the time to leave a review. We completely understand how frustrating this situation must have been.
Unfortunately, after two failed delivery attempts, the battery is now being returned to us. Our courier options are limited when it comes to the transportation of lithium batteries.
Our Hereford store will be in touch shortly to arrange a prompt refund or discuss an alternative solution with you.
Due to the nature and value of the goods we supply, DPD require a signature upon delivery. Unfortunately, this means they are unable to leave the parcel in a safe place, with a neighbour, or redirect it.
We sincerely apologise for the inconvenience caused and appreciate your patience.
Kind Regards
Your LCE Team
Very happy with my purchase!
The staff are very knowledgeable about the equipment for sale, they are helpful and give some very good advice. I was very pleased with my purchase.
16 July 2026
Camera was dispatched quickly and was…
Camera was dispatched quickly and was exactly as described.
6 July 2026
The versatile scanning apparatus is…
The versatile scanning apparatus is exactly what I need for my research and publishing work. The price was very affordable and I was kept informed about delivery. Everything was spot-on!
Iain
20 July 2026
Buying the lens was very…
Buying the lens was very straightforward, as you’d expect. The delivery was next day, what more could you want from a business!
21 July 2026
Unprompted review
outstanding service time after time
16 July 2026
As expected from LCE
As usual, the team answered questions fully and promptly in a friendly but professional manner
6 July 2026
Product ordered was exactly as…
Product ordered was exactly as described. Delivery was prompt. Would definitely use the company again.
13 July 2026
Excellent Customer Service
Great value lens that arrived as expected. Well packaged and condition was exactly as described. I've bought a number of cameras and lenses from London Camera Exchange and I've never been disappointed. Customer service is excellent and with shops around the UK, I have confidence that the company will honour warranties.
13 July 2026
Only place I could find that had stock
Only place I could find that had stock! Item was delivered quickly and was put to use immediately.
6 July 2026
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