London Camera Exchange - Manchester Reviews 

314
•
TrustScore 5 out of 5

4.9

16 Cross Street, M2 7AE Manchester, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... See more

Rated 5 out of 5 stars

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... See more

Rated 5 out of 5 stars

Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... See more

Rated 5 out of 5 stars

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more


Company details

  1. Camera shop
  2. also in
  3. Binoculars shop
  4. Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 16 Cross Street, M2 7AE, Manchester, United Kingdom

  • 01618347500

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(314)

2,665 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Item as described, arrived quickly and incredibly well packaged with great tracking, constant updates and good security.

7 September 2026
Rated 5 out of 5 stars

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly and professional. Highly recommended for photographers of all levels — will definitely return!"

24 August 2026
Rated 5 out of 5 stars

GREAT COMPANY

Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble.
Great website, very easy to navigate and find what you are looking for.
All in all a great experience.

26 August 2026
Rated 2 out of 5 stars

My experience was good

My experience was good, with excellent communication, lens was shipped promptly. When it arrived the lens looked as described, I checked it over to find the aperture did not close down correctly. Lens returned for a refund.

24 August 2026
London Camera Exchange - Manchester logo

Reply from London Camera Exchange - Manchester

Dear Mr Hutchinson

Thank you for taking the time to leave us a review, and please accept our apologies that the item let you down on this occasion.

We’re pleased to understand that the matter was resolved quickly and that your purchase has been refunded. We appreciate your understanding and feedback, which helps us continue to improve our service.

Kind Regards

Your LCE Team

Rated 5 out of 5 stars

Great Customer Support

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben. My initial contact was with my nearest branch (60 miles away) in Hereford and the staff there were also very response. Highly recommend LCE.

24 August 2026
Rated 5 out of 5 stars

Good lens at a great price

Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and promptly delivered.
I'm very happy with it... a good experience all round.

12 August 2026
Rated 5 out of 5 stars

Another quality used lens from LCE

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online.
The lens shipped that day, surprisingly, being mid afternoon.
The lens arrived next day, very well packaged and in excellent condition. Considering the very competitive price for this lens, I was expecting a few cosmetic flaws, but I've yet to find any, and it has so far functioned flawlessly.

9 July 2026
Rated 4 out of 5 stars

Secondhand Sony lens

I bought a secondhand Sony lens. It was in very good condition, as new and well packaged. I thought they said it was boxed, but there wasn't an original box. It did have a carry case though. Delivery was on time. I was a bit confused about ordering and don't like the fact they say they'll let you know if there is a problem with stock. I got a message to say it was being sent to Manchester, but the screen had said the lens was in the Manchester store. It didn't hold delivery up.

8 July 2026

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