Goods received were as advertised and well packed. Nottm shop helpful in delaying despatch so the goods arrived when I was at home not the day before. A positive shopping experience.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
Company details
- #3 of 39 best companies in Camera shop
- #3 of 13 best companies in Binoculars shop
- #5 of 41 best companies in Photography shop
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful service
Really helpful service. Prompt delivery and items were as good, if not better, than described
20 March 2026
Very happy
Quick response when emailing the store and camera and lens were exactly as described, great price and quality. Very happy.
6 March 2026
As always very happy with my purchase
As always very happy with my purchase. Next day delivery on time. Product in perfect condition.
I felt that I have a bargain.
Thanks very much.
3 March 2026
Great service A+++
6 March 2026
Great service - again.
Good, realistic pricing for a second hand GoPro. Quick delivery through a secure method. Well packaged.
2 March 2026
Every staff member I dealt with on…
Every staff member I dealt with on email or on the phone provided excellent customer service. I will definitely be coming back. The different stores worked together really well.
18 February 2026
Good to do business with LCE.
23 February 2026
Unprompted review
A very happy customer.
Been looking for this particular flash online.was very happy with price and was in amazing condition with all the parts in the box.great service and fast delivery extremely happy.thank you.
24 February 2026
Professional and reliable service.
Professional and reliable service, from collection to completetion of px goods for transaction, 10 out of 10.
6 February 2026
Top valuation given for exchanged…
Highest valuation given for exchanged camera equipment. Friendly & very efficient service. Used camera purchased in excellent condition. Highly recommended.
6 February 2026
Quick & efficient service
Quick & efficient service, item purchased was used but in excellent condition, as described. Thoroughly recommend
12 February 2026
Brilliant service and so helpful
Brilliant service and so helpful. Would highly recommend!
28 January 2026
Excellent customer services
Excellent customer services and quick response. Delivery is always on time
4 February 2026
Exceptional Service
I placed an order for a Sigma 12mm f1.4 lens at 3pm on Thursday and the lens was delivered and on the front of my camera before midday on Friday! Amazing service and the price was lower than I could find anywhere online, well done London Camera Exchange
4 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.