Goods received were as advertised and well packed. Nottm shop helpful in delaying despatch so the goods arrived when I was at home not the day before. A positive shopping experience.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
Company details
- #3 of 39 best companies in Camera shop
- #3 of 13 best companies in Binoculars shop
- #5 of 41 best companies in Photography shop
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stellar Service at London Camera Exchange, Nottingham Branch
I recently made a pre-order through London Camera Exchange (LCE), and I must single out the Nottingham branch staff for their truly excellent service. They are a brilliant example of how a retail team should operate.
When I needed to follow up on my pre-order, I called the Nottingham store. The staff member who answered was incredibly helpful and friendly. They addressed all of my questions clearly, providing detailed and concise information regarding the order status and expected timelines. Their clarity and professionalism made the entire process seamless and reassuring.
The team's great attitude and expertise make the whole experience a pleasure. I would highly recommend the Nottingham branch of the London Camera Exchange to absolutely everyone looking for equipment. Their staff are topnotch
Great customer service.
Fast and Efficient
Fast, efficient, safe delivery of new camera lens. One phone call to verify a detail, politely and accurately answered.
Canon Lens ****
I brought a Canon 17-85 mm usm is absolutely first class brilliant price super fast delivery will definitely use London Camera Exchange again
Best Camera Shop in the UK
Excellent service and the staff do their upmost to ensure you get exactly what you want/need
Extremely easy to follow on line kept…
Extremely easy to follow on line kept up to date on delivery once order placed and extremely quick delivery .
Really good service
Really good service, quality used item received with zero hassle. Will make future purchases.
Great service
Camera was fairly priced and in excellent condition. It was carefully packed and dispatched very promptly.
Excellent service from LCE Nottingham.
Revised review - good customer service
Excellent used scope.missed the case from initial delivery but received a few days later.
They also followed up to see if it had been received, hence the change of review
Fast delivery service.
Excellent product & service
I bought a used Panasonic Leica lens online. It was despatched same day. It arrived well packed and in excellent condition, better than had been described.
Great service
Ordered a 35mm Nikon lens, quick delivery and very well packed. Great service and price, many thanks
Smooth online transaction
Smooth online transaction. No hiccups. System worked very well and I was kept up to date on dispatch and delivery.
High value item was very well packed.
Excellent Service
Excellent Service. Bought a Sigma telephoto lens. The price was the best available from a reputable supplier, it was well packaged and delivered by a quality courier so it actually arrived on exactly when it was scheduled to come (unlike some businesses that try to save a bit of money on delivery and use a rubbish courier). Would definitely use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







