London Camera Exchange - Oxford Reviews 

317
TrustScore 5 out of 5

4.9

3 New Inn Hall Street, OX1 2DH Oxford, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... See more

Rated 5 out of 5 stars

I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... See more

Rated 5 out of 5 stars

It wasn’t delivered when it should’ve been as we were travelling home , a quick phone call and parcel was rebooked for the Monday And code number given and was sorted . Very satisfied with service

Rated 5 out of 5 stars

Bought a camera from LCE and unfortunately had to return it due to a concern, but the process was handled professionally from start to finish. They communicated well, kept me informed, and tu... See more


Company details

  1. #2 of 39 best companies in Camera shop
  2. #2 of 13 best companies in Binoculars shop
  3. #4 of 40 best companies in Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, United Kingdom

  • 01865410456

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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Replied to 95% of negative reviews

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4.9

All reviews

(317)

2,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service !

I bought a second hand camera via the website. After first phoning the Oxford branch to check availability. The camera was exactly as described and arrived in little over 24 hours from my call. It was well packaged and arrived in good order. This is my 2nd second hand camera from LCE and I highly recommend them. Thank you to Felicity at the Oxford branch for handling my order so efficiently.

30 June 2025
Rated 5 out of 5 stars

Perfect place for first time buyers

The customer service is so exceptional honestly. I live in London and somewhat somehow stumbled upon London Camera Exchange in Oxford and decided to order my Canon G7X from there. Arrived so early and they left me a cute little voicemail to let me know it arrived. I asked them if I was able to pick it up in a few weeks because of work and they were so kind to agree. After a whole month I asked them if it could get delivered because work was really keeping me busy and throughout the whole phone call, Elliot was so lovely and informative. He explained to me different versions of SD Cards and whats more suited for me. He helped me pick a lot of things that are suited for my camera that I wouldn’t have known and even offered me deals in London Exchange Camera for gadgets. Couldn’t be more grateful to the staff members for always being so helpful and so kind

27 June 2025
Rated 5 out of 5 stars

Sigma & LCE Oxford Excel.

I recently took in a Sigma lens that would not focus to LCE Oxford who sent it off to Sigma for repair. It took about a week and was kept informed of progress. Got the lens back as good as new and thrilled with the work done, price charged and service provided by LCE, Oxford. Service by both companies was excellent.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Used their reading store for years but recently bought something online from this one.
Quick responses to questions and was delivered quickly and packaged well.

My preferred place to get all my stuff.

14 June 2025
Rated 5 out of 5 stars

Good communication

Good communication, reasonably priced lens. Fairly quick delivery although not much tracking info from DPD. Won't be my last purchase

24 May 2025
Rated 5 out of 5 stars

LCE are always fantastic, PLUS military discount!

Excellent and fast service making a purchase via telephone and online. Rapid postage and excellent condition of equipment. They answered all questions easily and are just in general a sound bunch regardless of which store i approach (i shop in person and online/phone at other stores). They are just generally excellent people.

16 May 2025
Rated 5 out of 5 stars

Efficient customer service

The website showed the camera's to be awaiting stock - I emailed our local branch (Oxford) and Gareth replied very quickly, offering to let me know when they come in stock. He did when they came back online to order and although the cameras didn't come from Oxford I was able to get them in a timely manner.
Great customer service and speedy delivery - Thank you

20 May 2025

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