London Camera Exchange - Southampton Civic Reviews 

878
TrustScore 5 out of 5

4.9

11 Civic Centre Road, SO14 7FJ Southampton, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely amazing! Every time I go, I have a very positive experience. All the staff are friendly and knowledgable and really enthusiastic to share their craft. It's an excellent place to buy second... See more

Rated 5 out of 5 stars

I was pleased to find the second-hand camera that I had been looking for, at London Camera Exchange. I traded in my previous one, plus two older cameras, and was very pleased with the deal. I have t... See more

Rated 5 out of 5 stars

I ordered second hand Kodak PixPro Az421. I've got PD, so this camera is sufficient for my needs, and not complicated to use. Communication was excellent from the start. The order process was si... See more

Rated 5 out of 5 stars

After cancelling an order with another camera chain who's service and non delivery were appalling LCE just did what they said they would. Sourced an out of stock camera, delivered when they said they... See more


Company details

  1. #3 of 39 best companies in Camera shop
  2. #3 of 13 best companies in Binoculars shop
  3. #5 of 41 best companies in Photography shop

Written by the company

The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'


Contact info

  • 11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom

  • 02380331720

4.9

Excellent

TrustScore 5 out of 5

878 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(878)

2,619 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and guidance

Absolutely amazing! Every time I go, I have a very positive experience. All the staff are friendly and knowledgable and really enthusiastic to share their craft. It's an excellent place to buy second hand camera equipment which is high quality and often without fault (any scratches or marks are made clear before purchase). The staff are incredible - they are excellent at providing guidance and knowledge to help you make the best decision for your photographic journey. You never feel rushed or pushed into making a decision/purchase, which I really valued. We talked to the store manager, who was generous and knowledgable in helping me find solutions to some technical problems I was struggling with, and I came away with lots of different options to experiment with to see what would work best. All the staff have a genuine care for their customers, which is really lovely. I'd recommend this shop to anyone either wanting to get into photography, learn more or level up. I'd never go anywhere else!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff.

Called to check if a used item was still available, they went to check while I was on the phone and put it aside while filled out the online order . Arrived by DPD next working day. Item as described, very happy and will use them again.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

A gift for my husband and he is delighted with item purchased. Just as described on website with quick delivery and excellent protective packaging. Good communications regarding timing of delivery.

24 July 2026
Rated 5 out of 5 stars

Great service

Great service. Quick delivery. Kept me updated throughout the process. Will purchase from again 100%.

21 July 2026
Rated 5 out of 5 stars

I was pleased to find the second-hand…

I was pleased to find the second-hand camera that I had been looking for, at London Camera Exchange. I traded in my previous one, plus two older cameras, and was very pleased with the deal. I have taken delivery of the second-hand camera and I am impressed with its condition and with the helpfulness of the staff to whom I have spoken.

18 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look