London Camera Exchange - Strand Reviews 

184
TrustScore 5 out of 5

4.9

98 Strand, WC2R 0EW London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A photographer friend introduced me to London Camera Exchange. If you want great service, good prices and really knowledgable staff, you can't beat LCE. Ideally for beginners and experts, the staff kn... See more

Rated 5 out of 5 stars

First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the c... See more

Rated 5 out of 5 stars

I have purchased from LCE many times over many years. As always service was swift and professional. Vladimir has shown great communication and professionalism when dealing with my enquiries. I would w... See more

Rated 5 out of 5 stars

The team at Southampton High St branch are extremely helpful and friendly and greet you each time like a long lost friend. They go the extra mile to make sure that you are purchasing the right equipme... See more


Company details

  1. #3 of 39 best companies in Camera shop
  2. #3 of 13 best companies in Binoculars shop
  3. #5 of 41 best companies in Photography shop

Written by the company

London Camera Exchange has been serving London for over 50 years we are currently situated in The Strand just a few doors up from The Savoy Hotel. We sell new and used digital and analogue cameras, lenses and accessories, we also stock a good range of film and memory cards. There is a large selection of binoculars to chose from to suit every budget. Come in and bring your old equipment to see what value it has against something new! The small friendly team has over 100 years of photographic trading between them and extensive photographic knowledge to share and help assist you in getting the right equipment for your requirements


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(184)

2,600 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the best

A photographer friend introduced me to London Camera Exchange. If you want great service, good prices and really knowledgable staff, you can't beat LCE. Ideally for beginners and experts, the staff know their stuff and can give unbiased advice on everything from cameras to storage to bags and tripods. They can even beat Amazon on many prices so check them out!

28 July 2026
Rated 5 out of 5 stars

I have purchased from LCE many times…

I have purchased from LCE many times over many years. As always service was swift and professional. Vladimir has shown great communication and professionalism when dealing with my enquiries. I would wholeheartedly recommend using LCE to anyone. Mamy thanks for your service!

25 July 2026
Rated 5 out of 5 stars

Really good service in the shop and delivery was efficient

First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the cam, perfect size. The cam itself is replacing my old Kodak digicam, unfortunately the old one fell and broke; it took amazing photos and so far I have not seen the same quality with the new cam. Will tinker with the settings but it's probably the best it will get, I will keep it and it does do the job :-)

23 July 2026
Rated 5 out of 5 stars

Vladimir and the guys at your Strand…

Vladimir and the guys at your Strand branch as always looked after me very well,Thats why I’ve been dealing with you at your Strand Branch for 30+ Years now,I now live in Yorkshire so i am not an hours train ride anymore,but my loyalties still lie with LCE at the Strand,Well Done

10 July 2026
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Needed a camera and the store called me as soon as there was one in stock for me, and shipped it very fast. Really friendly and timely communication.

27 June 2026
Rated 5 out of 5 stars

Excellent service

Excellent service - very please with my purchase LCE were very responsive and delivered them to me very quick. Thank you LCE The Strand!

11 May 2026
Rated 5 out of 5 stars

Great price great service

I saw a product advertised - secondhand and at a good price
I spoke to staff about it and they dealt with my queries (about warranty)
I ordered it arrived efficiently and was in great order

24 April 2026
Rated 5 out of 5 stars

Superb service

I went to LCE on Strand to repair some binoculars. They weren't really worth repairing but I didn't want to send them to landfill. The lovely guy at LCE offered to send the binoculars to their recycling service and then advised me on the purchase of a new pair of binoculars, which were reasonably-priced and are absolutely excellent - lightweight and small but very clear. Super service, so charming. What a great place.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Service and repair

I needed to have an older pair of binoculars cleaned and repaired and the ICE contact immediately offered to help and gave good advice as to the best way to make them functional again

13 February 2026
Rated 5 out of 5 stars

Just Grand from the Strand

Fantastic service from LCE Strand. Excellent item, very very well packed considering the size. Delivered next day with upto date tracking.
LCE Strand should be top of your list for everything photographic

11 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look