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LeaderTelecom B.V. Reviews 2

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TrustScore 3 out of 5

2.9

Ecommerce solution provider
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Company details

  1. Ecommerce solution provider
  2. Business-to-Business service

Information provided by various external sources

LeaderSSL ✅ Strategic Partner of Comodo, Symantec, Thawte, GeoTrust, RapidSSL. 14 days free trial. ✅ Try now!

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Absolute nightmare experience

Absolute nightmare experience. Renewing a 3-year code signing certificate, process took weeks and no real help on their part even after providing all the legal info required. This really hurt the business.

3 March 2022
Unprompted review
LeaderTelecom B.V. logo

Reply from LeaderTelecom B.V.

According rules of Sectigo for issuing organization validation certificate (Code Signing in your order) they need to make a verification call to a telephone number which registered at 3rd party databases. You informed us about adding number but this database need some time for updating, we informed you about alternative databases which Sectigo also accepted. Please note that renewal - it's a new certificate, that's why Sectigo validation team must make a verification again.

Rated 1 out of 5 stars

Issue and validate a certificate…

Issue and validate a certificate without giving the key to the customer, and then force him to issue a new certificate and validate it again. Total 20 days to have a certificate.

16 November 2018
Unprompted review
LeaderTelecom B.V. logo

Reply from LeaderTelecom B.V.

We are very disappointed that this situation occurred.
We make every effort to ensure that your certificates are issued as quickly as possible.
Based on the security policy, we do not store private keys and do not send them to our customers.
In accordance with the rules of the CA / B forum, certificates with extended validation can be issued within a few days during verification process in Certification Authority.
Your EV certificate was re-issued with a new request in 2,5 hours, as we've received your request.

If you'd like to receive additional information on the validation process and issuing certificates, please let us know.
We will be delighted to issue any further certificates you may require in the future.

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