LPL Reviews 

Great team, answered all the questions and I had and kept me in the loop throughout the process. Was able to contact them to make changes to anything or discuss any concerns I had. Great experience from a first time remortgager.

If I could give zero stars, I honestly would.

Our purchase has finally completed, but I still can't believe it took well over a year to buy my late dad's house.

I already lived in the property, so this should have been one of the most straightforward conveyancing transactions possible. Instead, it became an exhausting cycle of delays, chasing and complete frustration.

Getting any sort of communication from LPL was like getting blood out of a stone. Our solicitor was constantly chasing them. Even my mortgage adviser ended up chasing them because the delays were putting my mortgage at risk. Yet nothing seemed to make any difference.

The delays weren't just frustrating—they actually cost me. I lost one mortgage offer completely because this dragged on for so long and came dangerously close to losing a second. Had that happened, I'd have been facing even more expense and uncertainty, all because a straightforward purchase wasn't being progressed.

It got so bad that both my sister and I submitted formal complaints. I received an acknowledgement to mine, but since then I've heard nothing further. My sister's complaint wasn't even responded to. That tells you everything about how seriously customer concerns are taken.

This wasn't just affecting me. It affected my whole family. We were simply trying to deal with our late dad's estate, yet what should have been a straightforward process turned into over a year of stress, uncertainty and constant chasing.

Several members of my family also left honest reviews based on our experience. Rather than reflecting on the service we'd received, LPL attempted to have those reviews removed by claiming they were fake. They weren't. They reflected exactly what our family went through.

I'm genuinely relieved it's finally over, but I wouldn't wish this experience on anyone else. I have never known a solicitor to communicate so poorly or allow a simple transaction to drift for so long.

If you're looking for a conveyancing solicitor, my advice would be simple: look elsewhere. Based on my experience, I would never use LPL Solicitors again.

We have completed on our house purchase and sale this weekend and we used LPL even without being local to the company everything was straightforward and flawless. Our solicitor Ali Mohammad replied to any email I sent literally straight away and made us feel at ease throughout the process. Great communication, reasonable in price and kind interactions everything you need with a stressful house move. Thank you

This was a really easy process from start to finish, all the comms, information and updates easily accessible via the portal and email updates from Paul Whale. Thoroughly recommend LPL.

They treated my case as special

It’s really helpful and it’s good punctual

Mr Ali from LPL was my dedicated solicitor for my property sale and I cannot overstate how helpful he was throughout out the whole process, including promptly contacting me when there were issues to be discussed. Also he provided valuable advice when I had unanswered queries.
Lastly, I would like to state that their online platform is intuitive and very easy to navigate.
Overall great experience provided by LPL and I would like to thank the whole team for their responsiveness.
I will definitely use them in the future and always recommend them to anyone buy or selling their property!
Best regards,
Catalin.

It took a little while for everything to be set up initially. But once we finally got a solicitor assigned the process was seamless. The portal was easy to use and helped us follow the journey. Our solicitor, Zaina, was very professional and the process was really quick. Thank you!

Very professional. Quick response, excellent service

I am very satisfied with the service provided by LPL. The team was reliable, and communication was always clear, straightforward, and timely. They kept me informed throughout the process and responded to my queries professionally. Overall, I had a positive experience and would recommend their service to others.

LPL gave me regular updates throughout the whole process and l could contact them at any time if l had a quirey

We had worked with Erica who was great, clear communication and willing to help up anytime we needed and always made sure we was well in the loop and understood everything. Very happy with the service and would recommend.

Sima Ludi was absolutely excellent and was able to assist me in completing within two weeks of instruction.

Service was a little slow at the beginning but as soon as I got a case handler things went super quickly and I was informed all throughout. My conveyancer was Sima Ludi who was excellent. Very personable and just as contactable on the phone as on email which feels rare in today’s society.

Can’t fault the work carried out in the background through LPL. Had a rollercoaster of a journey obtaining a property but got there in the end.

Solicitors were easy to contact and readily available for advice. Thank you L.W

Very simple way of tracking progress on the app. Loved that. Our solicitor was very thorough and replied quickly

It’s a very good solicitor team in UK . they are very friendly up to date team work,communication is understanding in a good manner ,they provide trust and speed and reasonable fees

LpL did that till deadline. Big thanks for them.

The process was a little confusing but the app helped as it showed the roadway of each step, where people were up to in the chain and updated messages. George and Tasmin were good, they were thorough in their research into the property. Some of the processes were stressful which delayed the progress but overall we are happy with the end result and happy with the support after the work has been done.

Avoid - customer service is appalling

Bad Google reviews are being blocked - my fair 1 star review was blocked.

Reply - I was a client so calling BS on LPL response.