LearnWorlds Reviews 398

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's patience, helpfulness, and friendly demeanor. Many people appreciate the quick response times and the efficient resolution of issues, often noting that the team goes above and beyond to provide thorough and clear assistance. The user experience is also frequently commended, with consumers finding the platform intuitive, flexible, and easy to use. However, some people were dissatisfied with the customer support, mentioning slow response times for critical issues and a lack of effective solutions, particularly when their websites were down. A few other people also felt that the platform lacked certain functionalities, such as advanced sorting or search options for video libraries, and some experienced unexpected technical failures that impacted their site's operation and legal compliance.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the speed... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been under the wire to launch my digital course! I finally launched and the assistance from Chris**, Elfi, Angeliki, Kate, Lucca** and Stavroula** were AMAZING! I am sure I’m missing ot... See more

Rated 5 out of 5 stars

Because of the LearnWorlds platform is feature rich and very powerful, we greatly value the customized support we get from their Support Squad! Their Help Center and Knowledge Base is well set up and... See more

Rated 5 out of 5 stars

The Support team's response was fast with exactly the knowledge we needed. Follow up was also well-timed and consistent. Specifically, Elfie seemed to go the extra mile to engage other team members an... See more

Company replied

Rated 5 out of 5 stars

Before launching Pet Ready, I did extensive research and honestly started to worry I wouldn’t find the right fit. I had a crystal-clear vision and wasn’t willing to compromise. I needed a platform t... See more


Company details

  1. Software company

Written by the company

LearnWorlds is a leading eLearning platform that helps creators, businesses, and educators deliver branded, engaging learning experiences at scale. Its all-in-one platform combines the functionality of an LMS with powerful tools for course design, ecommerce, mobile learning, and automation. Trusted by over 12,000 customers in 150 countries, LearnWorlds has enabled more than $1 billion in creator sales and supports learning for 32 million+ people worldwide


Contact info

4.8

Excellent

TrustScore 5 out of 5

398 reviews

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Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Learnworlds

This software, its company and support rocks. I highly recommend it to anyone who is planning anything E-learning.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Successful Course Launch with LearnWorlds Tech Support Squad

I have been under the wire to launch my digital course! I finally launched and the assistance from Chris**, Elfi, Angeliki, Kate, Lucca** and Stavroula** were AMAZING! I am sure I’m missing others as well…thank you to the entire LearnWorlds Tech Squad! They were patient, helpful and friendly!

Coming from a popular platform that promised the world and delivered half with rude staff members and an AI Bot that provided inaccurate information and answers that the company didn’t stand behind…LearnWorlds is a TRUE breath of fresh air!!!

Thank you LearnWorlds! Now let’s get my class full of learners with your amazing funnels!

HerJourney Certification and Education

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

Hi team,

Every time I write to LearnWorlds support I am met with quick and helpful responses. This time Angeliki helped me out with some aspects of the Affiliate program. I was totally lost and confused when I wrote in but thanks to her detailed steps (she even created a video for me which was so useful!) I feel much more confident in setting it up.

Warmly,
Gauri
Jung Platform Team

10 December 2025
Unprompted review
Rated 5 out of 5 stars

DNS settings

I needed help and support with my DNS settings, in order for my domain to be recognised and working. I am very new to all of this, and Stavroula was an amazing support! Stavroula responded to my emails almost immediately and resolved my problems. Thank you, Stavroula, for your support and patience.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Very much, appreciate the positive support when it happens. The most recent one was extremely positive.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Representative Dimitra was incredible!

Dimitra was incredibly descriptive, decisive, helpful, friendly, and clear. I could not have asked for a better experience working with her to resolve this question. I have no lasting questions and am completely satisfied with the outcome!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Lucca Rocks!

Lucca with the Tech Support Squad has been the most responsive support person I've ever encountered using any program. Lucca has been patient with my multiple questions/clarifications regarding subscriptions and very clear and concise in the answers so it's easy to follow.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

"The best" based on 16 years experience…

Since I started making and selling online courses in 2010, I've used a lot of different options. LearnWorlds is the best in my opinion. The interface for the user experience is amazing. The customer support and tutorials are extremely clear. Can't wait to grow with them!

23 November 2025
Unprompted review
Rated 5 out of 5 stars

So helpful: Above and Beyond

So helpful. More than I had anticipated. The support response was within minutes and not with more questions but an actual solution. Thus far my whole Learnwords journey has been wonderful. Cheers.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Some of the best support in the business

I just want to call out Alex on The Tech Support Squad - who went above and beyond to help with an issue this week. Not only did he provide a clear and helpful explanation as to how I could self solve the issue, he also took the files that were causing the issue, fixed them and sent them back to me. That's top tier support.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Tech Support - Awesome!

When I was searching for a platform, I was SO worried about Tech Support. LearnWorlds has certainly delivered on that end and more. I'm so happy I held out on a site host and did my research which led me here.

Eugene was fantastic today!

12 November 2025
Unprompted review

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