Le Bon Vin Reviews 

946
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and easy ordering process, highlighting the seamless experience from start to finish. Many people appreciate the excellent service provided, often describing it as first-class and a pleasure to engage with. Reviewers frequently commend the prompt and quick delivery services, with orders often arriving within 24 to 48 hours. Consumers are also very satisfied with the quality and choice of products, noting that items are well-packaged and meet expectations. The overall value and reliability of the company lead many to express their intention to reorder.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on the product, consistently praising the excellent wines available to suit... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, perfect, and... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of placing and paying... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have shopped at Le Bon Vin for many years, they have excellent wines to suit all tastes and price ranges. The staff are very friendly and knowledgeable. Since we have moved away from Sheffield w... See more

Company replied

Rated 5 out of 5 stars

Just used them for the first time ( Sheffield branch ) and I simply cannot fault anything with the process. I placed my order late on Sunday evening and received an email early on Monday saying it h... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied


Company details

  1. #12 of 78 best companies in Wine shop
  2. #5 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #3 of 30 best companies in Beer shop
  4. #9 of 38 best companies in Off Licence
  5. #5 of 20 best companies in Wine wholesaler and importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

946 reviews

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Asks customers to review

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4.9

All reviews

(946)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered some wine via Amazon

I ordered some wine via Amazon, but unfortunately they were damaged in transit by the courier. I was contacted promptly and was able to make up a very satisfactory replacement consignment. The team were professional and fun to deal with. I will definitely be making future purchases. Such a refreshing vintner. A pleasure to do business with.

3 March 2026
Unprompted review
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We appreciate your feedback and look forward to being of service again in the future.

Rated 5 out of 5 stars

Door to door service

Door to door service. Very efficient

12 February 2026
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are happy to hear that you are pleased with our wines and the service we provide.

Rated 5 out of 5 stars

I encountered a problem with the…

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

4 February 2026
Unprompted review
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your feedback. We’re sorry about the courier issue, but glad our team could sort it quickly. Delighted you enjoyed the ciders, and we hope to be of service again soon.

Rated 5 out of 5 stars

Offers the red wine we enjoy

Offers the red wine we enjoy, delivers swiftly, and we've been pleased to reorder.

20 January 2026
Unprompted review
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We’re really pleased you enjoy the red wine and that delivery hit the mark. We appreciate your repeat custom and look forward to your next order.

Rated 5 out of 5 stars

Very quick service

Placed my order on Sunday, received it Tuesday, where luckily I was working from home.

27 October 2025
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Reply from Le Bon Vin

We aim to get all orders delivered ASAP! thank you for ordering with us.

Rated 5 out of 5 stars

Perfection

I ordered and in days I heard that it was arriving between certain times. And it did! The whole service was perfection.

1 October 2025
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Reply from Le Bon Vin

Great to hear when everything goes just how it should. Enjoy your purchase.

Rated 5 out of 5 stars

Great wine

Great wine, would defo buy again

29 September 2025
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Reply from Le Bon Vin

Thank you for your order, we look forward to the next one.

Rated 5 out of 5 stars

Cognac delivered promptly

Cognac delivered promptly. Would definitely use again.

17 September 2025
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that your Cognac arrived quickly. Enjoy!

Rated 5 out of 5 stars

Excellent customer support

I had an issue with the courier, when I contacted customer services they sorted it out immediately with no fuss. Ciders were on point.

31 July 2025
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Reply from Le Bon Vin

I'm sorry to hear that there was a problem with your delivery but happy that we managed to rectify it to your satisfaction. Enjoy your cider.

Rated 5 out of 5 stars

Delivered speedily

Delivered speedily, hassle free.

4 August 2025
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. Our customers experience is very improtant to us. We hope to be of service again in the near future.

Rated 3 out of 5 stars

Faultless delivery

Prompt delivery and well wrapped.

Disappointing pommeau.

9 July 2025
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Reply from Le Bon Vin

Thank you for your feedback. We’re glad to hear the delivery was prompt and the packaging met your expectations. We’re sorry to hear the pommeau didn’t meet your expectations. We always aim to offer quality products, so we appreciate your comments and will take them on board.

Rated 5 out of 5 stars

Absolutely impressed

Just used them for the first time ( Sheffield branch ) and I simply cannot fault anything with the process. I placed my order late on Sunday evening and received an email early on Monday saying it had been processed and awaiting collection!!!! Then it was delivered just after 1030hrs that morning - simply stunning service.

A really nice selection of items, an easy navigable website and really great prices. I will definitely order again.

4 August 2025
Unprompted review
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Reply from Le Bon Vin

Thank you for sharing your experience of Le Bon VIN. We’re delighted to hear your first experience went so smoothly, from ordering to delivery. It’s great to know you found the website easy to use and were happy with the product range and prices. We truly appreciate your support and look forward to being of service again soon.

Rated 5 out of 5 stars

Found a wine I’d come across in Italy

Found a wine I’d come across in Italy. Got this delivered fairly quick.

7 July 2025
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to write a review. We are pleased to hear that you found the Barolo you enjoyed in Italy. I hope that it brings back happy memories.

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